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BEST WESTERN Plaza Inn

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BEST WESTERN Plaza Inn
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1,569 Reviews from our TripAdvisor Community

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Showing 1,554: English reviews
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Boise
Reviewed 3 days ago NEW

It was quite good, and reasonably priced. Great location near the Smokies. Bed was comfortable, and everything was in good working order. But the internet was quite slow and erratic. The breakfast was good, but I made the mistake of putting bread on the toaster before noticing that they didn't have real butter, but only that yucky whipped spread.

Review collected in partnership with Best Western
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Thank johneBoise
HOTEL’S FAVOURITE REVIEW
Reviewed 17 November 2016 via mobile

As a Dollywood season pass holder I frequent the Pigeon Forge area often. I have stayed here for a quick nights rest in the past but never had a chance to enjoy the property. Was not disappointed. This is a great hotel and although an older property, it is in the process of a remodel. At least a fresh coat...

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2Thank Jay M
About Hotel's Favourite Review
Michael S, General Manager at BEST WESTERN Plaza Inn, responded to this review

Thanks for the wonderful review. I enjoyed reading all the great details in your review. We are excited about all the changes coming in the upcoming year. The entire back building rooms will be updated along with the breakfast area. Finding the time to do it between the busy times has been challenging but we will get it done. I...

Flat Rock, North Carolina
Reviewed 5 days ago NEW

Would recommend this hotel to anyone and will definitely stay there again myself. Sink in the bathroom drained slow but it wasn't enough to bother us, and the internet wasn't always available when we were in our room, but overall a great experience with a great and friendly staff!

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Thank samanthasC9719BB
Niagara Falls, Ont
Reviewed 5 days ago NEW

My friend and I stayed here April 18, 2017, it was very late at night when we checked in, the staff was very nice and helpful, very clean room and great breakfast. Great location, near everything you could want to do, shopping, attractions, etc Hotel has both an indoor and an outdoor pool.

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Thank cushings69
Reviewed 5 days ago NEW

You will not find a safer or cleaner place to stay. The breakfast is outstanding and the staff is amazing. The out door pool is great but the indoor pool is really nice when it rains and cold outside. The location is also great you have many different places to eat at in walking distance

Review collected in partnership with Best Western
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Thank 799ernestineb
Scottsburg, Indiana
Reviewed 1 week ago

We have stayed here before and that's why we keep coming back. We love this place, great service, great room, great amenities! And it's in the center of everything, between Pigeon Forge and Gatlinburg.

Review collected in partnership with Best Western
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Thank James T
Reviewed 1 week ago via mobile

Great value rooms, close to all local attractions. Staff very accomodating. Breakfast included was awesome. Great for families. Clean rooms with microwave and fridge. Multiple pools and parking spaces.

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Thank Jessie B
Reviewed 1 week ago via mobile

I recently stayed here for spring rod run. I love ❤ this place. The people are like my family they couldn't be more helpful. I wouldn't stay anywhere else. If you get a chance I recommend you stay here you wont regret it! Elaine Cochran

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Thank cecochran
Soddy Daisy, Tennessee
Reviewed 1 week ago

nice room and a good location. The family enjoyed the indoor and outdoor pool. Was not impressed with their free breakfast. Seemed clean and the beds were comfortable. Not impressed with the pillows. I would recommend

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Thank Linda B
Raleigh, North Carolina
Reviewed 1 week ago

They feed their staff bkfast every morning after their guests! Was highly impressed with ALL the staff! VERY hospitable and friendly! Even the owner comes around! We will be back!!!! 242 here we come!

Review collected in partnership with Best Western
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Thank DepoFam

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Amenities

Highlights
  • Pool
  • Free Parking
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Hot Tub
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Breakfast included
  • Meeting Rooms

Additional Information about BEST WESTERN Plaza Inn

Address: 3755 Parkway, Pigeon Forge, TN 37863-3813
Region: United States > Tennessee > Sevier County > Pigeon Forge
Price Range: $122 - $237 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Plaza Inn 2.5*
Number of rooms: 201
Reservation Options:
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Also Known As:
Best Western Plaza Hotel Pigeon Forge
Best Western Pigeon Forge
Pigeon Forge Best Western
Hotel Style:
#12 Romantic Hotel in Pigeon Forge
#15 Family Hotel in Pigeon Forge
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Plaza Inn staff and other travellers.
41 questions
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Questions? Get answers from BEST WESTERN Plaza Inn staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“we stayed in room 319, it was away from the pool area and was very quiet”
cushings69, 26 Apr 2017 | Read review
“If you get in the building with the indoor pool, expect noise until the pool closes.”
744pennyb, 27 Mar 2017 | Read review
“on the river.”
TIMMYH48, 14 Feb 2017 | Read review
“Rooms facing outdoors are a bit noisy.”
Jarsmith, 17 Jan 2017 | Read review
“The staff was able to honor our request for adjoining rooms which made getting ready easy.”
fabfive201, 25 Dec 2016 | Read review
5 of 5