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3755 Parkway, Pigeon Forge, TN 37863-3813
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (409)
Room & Suite (136)
Pool & Beach (68)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
Updated 06/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 06/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.


#18 of 94 hotels in Pigeon Forge
Travellers' Choice

See why so many travellers make Best Western Plaza Inn their motel of choice when visiting Pigeon Forge. Providing an ideal mix of value, comfort and convenience, it offers a family-friendly setting with an array of amenities designed for travellers like you.

Guest rooms offer amenities such as a flat screen TV and air conditioning, and guests can go online with free wifi offered by the motel.

Best Western Plaza Inn features 24 hour front desk, a concierge, and a coffee shop, to help make your stay more enjoyable. The property also boasts a pool and free breakfast. If you are driving to Best Western Plaza Inn, free parking is available.

For those interested in checking out popular landmarks while visiting Pigeon Forge, Best Western Plaza Inn is located a short distance from The Barking Boutique (0.4 mi) and All Sauced Up # 2 (0.7 mi).

During your visit, be sure to check out one of Pigeon Forge's popular fish and chips restaurants such as J.T. Hannah's Kitchen, Local Goat New American Restaurant, and Margaritaville Pigeon Forge, all a short distance from Best Western Plaza Inn.

If you’re looking for things to do, you can check out The Old Mill (0.6 mi), which is a popular attraction amongst tourists, and it is within walking distance.

We’re sure you’ll enjoy your stay at Best Western Plaza Inn as you experience all of the things Pigeon Forge has to offer.

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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Free breakfast
Kids stay free
Children's television networks
Meeting rooms
Baggage storage
Hot bath
Pool / beach towels
Indoor pool
Outdoor pool
Heated pool
Fence around pool
Breakfast buffet
Vending machine
Children Activities (Kid / Family Friendly)
Non-smoking hotel
24-hour check-in
24-hour front desk
Express check-in / check-out
Laundry service
Self-serve laundry
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Room features
Air conditioning
Private balcony
Coffee / tea maker
Flatscreen TV
Hair dryer
Wake-up service / alarm clock
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Room types
Non-smoking rooms
Family rooms
Good to know
Mountain View
Languages Spoken
2585Reviews68Q+A100Room tips
Traveller rating
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Popular mentions
AwayWeGo95 wrote a review Yesterday
1 contribution
We were only in town for 1 night, but this hotel was great! The room was spotless, comfy, and spacious. The included hot breakfast was a great start to our day. There was plenty of parking spaces even though the hotel was FULL. We did not use it, but there is a Trolley stop directly in front of the motel.
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Review collected in partnership with Best Western
Date of stay: June 2021
Sleep Quality
vhash77 wrote a review Feb 2021
North Wilkesboro, North Carolina787 contributions279 helpful votes
Hotel's Favourite
I know I've written several reviews on this hotel. We've stayed in many different rooms, but I must say room 371 at the indoor pool area so far is our favorite. The room was very clean, we had a balcony, fireplace, a sitting area and comfortable bed. Since we are traveling during COVID I was truly impressed with the cleanliness of the entire hotel grounds and room. Front desk staff were very friendly, and COVID precaution safe with mask or behind the plexiglass area at all times. Hand sanitizing lotion was available for us at the front desk as well. We did not dine in for breakfast simply since it is COVID - most hotels have had to resort to bagged breakfast for safety reasons. So we decided just to get on the road early instead of waiting for breakfast timeframe. Great one night stay, we will be back!
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Date of stay: February 2021
Sleep Quality
1 Helpful vote
Response from Michael Stienbarger, General Manager at Best Western Plaza Inn
Responded 12 Feb 2021
Excellent Review! So happy to have you all stay with us again. Your guest experience was great and glad it was another success story. Thanks for sharing your experience and we look forward to seeing you all next time.
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Carla W wrote a review 13 Jun
3 contributions
No hospitality. TV channels wouldn't work, no regular coffee only decaf, no housekeeping. Staff acted like they were doing us a favor by "allowing us to stay". Totally overpriced for the service received. Breakfast was good, pools are nice.
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Review collected in partnership with Best Western
Date of stay: June 2021
Sleep Quality
Response from Michael Stienbarger, General Manager at Best Western Plaza Inn
Responded yesterday
Sorry to hear that you didn't enjoy the property. Let me start by saying we appreciate all our guests and thank you for your business. There is no shortage of regular coffee here. We always keep regular coffee brewed in the lobby and packs for guest to bring to their rooms if they would like. We also have coffee with breakfast of course so no decline of caffeine here. Haven't heard of any issues with TV. There has been nothing logged into the desk about TV issues. If there was some type of outage we would know about it pretty quick with the entire property fully booked every day. Did you call and let anyone know about the TV? We would have been more than happy to take a look at it to get things going. Housekeeping has been basically light touch due to COVID and gradually going back to normal as time goes on. Thanks again for your comments. We look forward to seeing you all again.
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Brett B wrote a review 12 Jun
7 contributions1 helpful vote
We have a two year old. It was nice having three pool options. Two outdoor and one indoor. It is closer to the mountain side of the "Strip" so it had a nice view in the morning seeing the "smoke" in the smoky mountains. It is also both close enough and far enough away from the hustle and bustle. It is right next to a new mini golf course which is great for little ones and within walking distance of Dolly Partons Stampede. They have a hot breakfast each day that is actually hot and pretty good. The internet works very well...we like to stream Hulu and it worked great for that. I have a Ubuntu (Linux) laptop and it had a little trouble loading the login page a couple times but with persistence it worked..and that was only a couple times. Ok now for the reasons it was 4/5 starts. The blankets were a little thin. It was bed sheet, then a blanket, then another sheet on top. That is a little too thin for us. But really that is our only "complaint" if you can call it that . Quick Summary Parking is good (free). Pools are nice. Internet works well for streaming. Breakfast was good each day. Hotel staff that we interacted with was pleasant and friendly. Quiet at night. We would recommend this hotel to friends and family.
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Review collected in partnership with Best Western
Date of stay: June 2021
Sleep Quality
121262Brenda wrote a review 11 Jun
Warwick, New York1 contribution
We booked a suite that had 2 Queen beds and bathroom and also a spiral staircase to a loft with another queen bed and bathroom. and also a balcony The beds were extremely comfortable after our 13 hour road trip. We were only there one night but well worth the money.
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Review collected in partnership with this hotel
Date of stay: May 2021
US$90 - US$190 (Based on Average Rates for a Standard Room)
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United StatesTennesseeSevier CountyPigeon Forge
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Frequently Asked Questions about Best Western Plaza Inn
Which popular attractions are close to Best Western Plaza Inn?
Nearby attractions include Kryptology Escape Rooms (0.1 km), Dolly Parton's Stampede Dinner Attraction (0.1 km), and TopJump Trampoline & Extreme Arena (0.1 km).
What are some of the property amenities at Best Western Plaza Inn?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Best Western Plaza Inn?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Best Western Plaza Inn?
Guests can enjoy free breakfast during their stay.
Is parking available at Best Western Plaza Inn?
Yes, free parking is available to guests.
What are some restaurants close to Best Western Plaza Inn?
Conveniently located restaurants include Texas Roadhouse, Cielito Lindo Mexican Grill, and Cracker Barrel.
Are there opportunities to exercise at Best Western Plaza Inn?
Yes, guests have access to an indoor pool during their stay.
Are any cleaning services offered at Best Western Plaza Inn?
Yes, laundry service and self serve laundry are offered to guests.
Are there any historical sites close to Best Western Plaza Inn?
Many travellers enjoy visiting Old Forge Distillery (1.0 km).
Does Best Western Plaza Inn have any great views?
Yes, guests often enjoy the mountain view available here.