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Best Western Plaza Inn

1,953 reviews
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Traveller (336)
Room & Suite (162)
Pool & Beach (53)
Overview
  • Excellent54%
  • Very good33%
  • Average10%
  • Poor2%
  • Terrible1%
Travellers talk about
“dixie stampede”(184 reviews)
“indoor pool”(185 reviews)
“mountain view”(62 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2.5 Star Hotel
All hotel details
Offers from Best Western Plaza Inn
Special Offer: BOOK DIRECT & SAVE
Hotel deals
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Rooms
5 Mar6 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,953)Write a Review
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1,937 results
Traveller rating
1,002
642
199
58
36
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LanguageEnglish
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1,002
642
199
58
36
Show reviews that mention
All reviewsdixie stampedeindoor poolmountain viewthe breakfast arearoom was cleanwafflesgreat place to stayprivate balconybiscuits and gravycontinental breakfastwould stay here againhot tubeasy accessfamily vacationenjoyed our stayparking lotvisit pigeon forge
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1 - 5 of 1,937 reviews
Reviewed 5 days ago

It was a very nice room with a fireplace. We just flipped the switch and got cozy. We were celebrating my daughters 14th birthday and the staff went above and beyond to get us plates and forks so we could finish the celebration in our...More

1  Thank Hope619
Hotel's Favourite
Reviewed 23 December 2017 via mobile

I tell you right now there’s one the best places we have ever stayed with me coming up to pigeon forge/Gatlinburg For over 32 years and with Dacia ocean of a honeymoon place which was the summit this was the best hospitality beautiful to me...More

2  Thank tnt2186
Response from Michael S, General Manager at Best Western Plaza InnResponded 5 January 2018

Great Review! Thanks for the wonderful compliments. I will pass on this review to the rest of the staff. We will continue to strive to to make your future experiences here as good or better than this one. Thanks for choosing Best Western Plaza Inn...More

Reviewed 5 days ago via mobile

Best Western Plaza Inn is a great and well priced place to stay. This was our second visit. Nice, spacious rooms and very clean. Friendly staff and great location!! I will definitely use this hotel again.

1  Thank Susan V
Reviewed 5 days ago via mobile

My husband is working in pigeon forge, I decided to come and stay a few nights with him. This hotel is clean comfortable and the room is amazing. The staff has been nothing but kind and professional. Our housekeeper Kathy is the best! She was...More

Thank Nicki M
Reviewed 1 week ago via mobile

They are redoing some rooms. Our room was very large and had a fireplace in it. Probably the largest hotel room I have ever stayed in. I wasn’t paying so don’t know if it cost extra. Breakfast was about your average hotel breakfast. The room...More

Thank RAM525
Response from Michael S, General Manager at Best Western Plaza InnResponded 1 week ago

Thanks for the review! I am glad to hear you enjoyed your stay with us. That is the only downfall with having rooms around the indoor pool. They are convenient but you do have more more noise especially this time of year. Thanks for choosing...More

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123456388
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Pool
Free Parking
Breakfast included
Hotel Amenities
Children Activities (Kid / Family Friendly)
Free Parking
Breakfast included
Laundry Service
Multilingual Staff
Self-Serve Laundry
Meeting Rooms
Room amenities
Air Conditioning
Microwave
Things to do
Hot Tub
Pool
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$52 - US$153 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Best Value Hotel in Pigeon Forge
#12 Romantic Hotel in Pigeon Forge
#14 Family Hotel in Pigeon Forge
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$52 - US$153 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Best Value Hotel in Pigeon Forge
#12 Romantic Hotel in Pigeon Forge
#14 Family Hotel in Pigeon Forge
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (336)
Room & Suite (162)
Pool & Beach (53)
Dining (6)
Amenities (16)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
lakegirl2
3 October 2017|
AnswerShow all 2 answers
Response from Carma A | Reviewed this property |
it will be by then,but the indoor one will be open year round.
1
Vote
Janet P
18 September 2017|
Answer
Response from Fire15 | Reviewed this property |
It is not covered
1
Vote
Edward C
28 August 2017|
AnswerShow all 3 answers
Response from momtonate | Reviewed this property |
If you show your military ID it will work as proof, no need to bring your DD214. We stayed there earlier this month and we used my husband's ID.
0
Votes
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12345617
Room Tips
"The third floor is quiet"
Read review
"We have stayed on each of the floors and have had no issues with any of them."
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"Top floor is good for seeing Christmas lights."
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"I was on first floor with only a vies of the parking lot 2nd floor would have been preferable"
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