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BEST WESTERN Toni Inn

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BEST WESTERN Toni Inn
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1,045 Reviews from our TripAdvisor Community

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Showing 1,041: English reviews
Harpers Ferry, WV
Reviewed 30 March 2016

Just returned from a very pleasant extended weekend at the Toni Inn. At this price point, the rooms are an exceptional value. The hotel is situated in Pigeon Forge but extremely close to the Gatlinburg area as well. Highlights - Our room was very clean, the beds were very comfortable, housekeeping was excellent and the staff were super friendly. We...

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Helpful?
2Thank kbeesmom29
BestWesternToniInn, Front Office Manager at BEST WESTERN Toni Inn, responded to this review

Thank you for taking the time to write such a great and detailed review. I will pass along your compliments to both to housekeeping department and breakfast staff. I also agree with your tips about parking and the indoor pool area. Our parking can get very tight when we are full, but we do guarantee a parking spot for everyone,...

New Castle, Indiana
Reviewed 29 March 2016

Directly across 321 from the Dixie Stampede, this hotel is well above average based on the service, cleanliness, the indoor & outdoor pools as well as a breakfast that includes a variety of hot and cold options. The beds had decent mattresses, the fridge and microwave were nice inclusions, with the flat screen TV being O.K. The bathroom was small...

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Helpful?
1Thank kgray_hoosier_hayday
BestWesternToniInn, Front Office Manager at BEST WESTERN Toni Inn, responded to this review

Thank you for taking the time to write such a terrific review. We are very proud of our staff and always love to hear when they provide an above average experience. If you enjoyed our breakfast this trip, we look forward to your next visit because we are currently working on ways to expand upon our existing selections. Once again,...

Buffalo, New York
Reviewed 28 March 2016

Our group consisted of two families; stayed at this location during our Spring 2016 vacation. Friendly staff at the reception helped with tips to get the best out of our trip. Kids & adults enjoyed breakfast every morning during our 3 day stay at the hotel. Rooms were clean, comfortable beds and good house keeping. Will stay at this place...

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Helpful?
1Thank Koneru A
BestWesternToniInn, Front Office Manager at BEST WESTERN Toni Inn, responded to this review

Thank you for taking the time to write such a great review. We are glad that both of your families enjoyed their stay, and we will definitely pass along your compliments to our front desk staff. Our breakfast staff works hard on getting everything together every morning, and we are glad you were able to enjoy it everyday during your...

Reviewed 27 March 2016 via mobile

My family and I have stayed at this location for many years! It never disappoints! Staff is always friendly and helpful! The rooms are your typical style room but clean and comfy. I love that the outside pool is open till 12am so you can enjoy a day out and about and still come back a swim and relax in...

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1Thank Lauren P
BestWesternToniInn, Front Office Manager at BEST WESTERN Toni Inn, responded to this review

Thank you for taking the time to write such a great review! We love hearing from our repeat guests, especially when we continue to exceed their expectations. I will pass along your compliments to housekeeping department and to our staff. Once again thank you for writing such a great review.

Evansville, Indiana
Reviewed 26 March 2016

the hotel staff were friendly and super easy to get along with. on my last morning there I noticed my room had not been cleaned like it should have been. staff were quick to make note of this. they asked if they could replenish anything that hadn't been taken care of. this hotel is in the middle between Gatlinburg and...

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1Thank divastar1974
BestWesternToniInn, Front Office Manager at BEST WESTERN Toni Inn, responded to this review

Thank you for taking the time to write such a great review. We apologize for you room not being cleaned properly, but we are glad to hear that our staff was there and willing to help correct this. I have forwarded this message on to our housekeeping manager so hopefully we can prevent this in the future. Once again thank...

stanville
Reviewed 25 March 2016

Property was very presentable. Room was clean and well kept. Beds are comfortable. TV has access to a wide variety of network selections. Soft water in shower. Outdoor pool and spa has been upgraded that includes pool deck, fencing, lights, chairs, umbrellas, and tables. Pool has been upgraded also.

Review collected in partnership with Best Western
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1Thank Keith H
BestWesternToniInn, Front Office Manager at BEST WESTERN Toni Inn, responded to this review

Thank you for taking the time to write such a great review! We have been working really hard on upgrading and renovating the property, and it is always nice to hear when it is noticed. We look forward to seeing you in the future, and once again thank you for the great review.

Waverly, United States
Reviewed 25 March 2016

The price and rooms were a great value. The rooms are comfortable and clean. The breakfast was good and the staff is very friendly. Indoor pool is a plus but if you like quiet, ask to be away from the pool. There is a lot of traffic notice in the rooms near the pool. The Wi-Fi is slow.

Review collected in partnership with Best Western
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Helpful?
Thank Kathleen R
BestWesternToniInn, Front Office Manager at BEST WESTERN Toni Inn, responded to this review

Thank you for taking the time to write such a great review. Our staff works hard at trying to have make every guests stay a good one, and it sounds as though they did just that for you. We apologize for the issues you experienced with the wifi, but please know we are working on speeding it up for everyone....

Toronto, Canada
Reviewed 24 March 2016

Usual best western basic room, with friendly staff, above average breakfast, 2 pools, easy access to smoky mountain national park, restaurant right next door handy for dinner, easy access to rest of pigeon forge attractions. A comfortable stay.

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Thank OntarioCanuck1
BestWesternToniInn, Front Office Manager at BEST WESTERN Toni Inn, responded to this review

Thank you for taking the time to write such a nice review. We are happy you enjoyed your stay, and I will pass along your compliments to our staff. Maybe next time you stay with us we can add to your experience making your comfortable stay a memorable one as well. Once again thank you for taking the time to...

bluff city, tn
Reviewed 23 March 2016

Very clean, nice employees. Nice breakfast The pool was nice and clean but as someone else stated above in another review the chlorine was excessive, shows its clean but my eyes were swollen bad the next day and so was everyone else that swam with us alot of people were getting out of the pool after just a little while...

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Thank wildstang1976
BestWesternToniInn, Front Office Manager at BEST WESTERN Toni Inn, responded to this review

Thank you for taking the time to write such a wonderful review! I would like to apologize for the excessive bromine you experienced, and I am reporting this to our maintenance department so that we can monitor this further. I do know that the chemicals for the pool are set to automatically disperse base on the levels in the pool,...

Kannapolis, North Carolina
Reviewed 20 March 2016

From my initial phone call, check in, breakfast, comfort of room, and overall stay--everything was handled with professionalism and care. Staff went out of their way to make my stay pleasant. Breakfast was a good varied choice of items and very tasty. The area was kept well stocked and clean. Very pleased.

Review collected in partnership with Best Western
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Thank Granmaw2-9
BestWesternToniInn, Front Office Manager at BEST WESTERN Toni Inn, responded to this review

Thank you for writing such a great review! Our staff prides itself on its customer service and absolutely love to hear when our guests recognize their hard work. I will make sure to pass along your compliments to them. Once again, thank you for taking the time to write such a great review.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Shuttle Bus Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The very finest in accommodations are right in the heart of Pigeon Forge and the Great Smoky Mountains. Our ideal location in the foothills of the Great Smoky Mountain National Park is only 10 miles from the Sugarlands Welcome Center entrance. Outlet Shopping centers are just minutes away and a very convenient drive or trolley ride from us. For that special occasion, romantic weekend or well planned family vacation, Best Western Toni Inn in Pigeon Forge offers a variety of hotel accommodations and amenities sure to please all travelers. Free Hot Continental Breakfast • Family Rooms • Whirlpool Rooms • Non-Smoking Rooms • Queen and King Beds • In-room Coffee Makers, Microwaves and Small Refrigerators • Hairdryers • Flat Screen Televisions • Free Premium Movie Channel & Wireless Internet • Heated Indoor and Outdoor Swimming Pools and Hot Tubs. ELEVATOR. ... more   less 

Additional Information about BEST WESTERN Toni Inn

Address: 3810 Parkway, Pigeon Forge, TN 37863-3816
Region: United States > Tennessee > Sevier County > Pigeon Forge
Price Range: $108 - $248 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Toni Inn 2.5*
Number of rooms: 114
Reservation Options:
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Also Known As:
Best Western Toni Hotel Pigeon Forge
Best Western Pigeon Forge
Pigeon Forge Best Western
Hotel Style:
#21 Family Hotel in Pigeon Forge
#24 Romantic Hotel in Pigeon Forge
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Toni Inn staff and other travellers.
14 questions
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Toronto
10 months ago
over a year ago
11 months ago

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Questions? Get answers from BEST WESTERN Toni Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for a room toward the back where you park”
 of 5 bubbles 281sandif, 2 Feb 2017 | Read review
“they have a lot of newer buildings across the country. Check it out.”
 of 5 bubbles hootowl1944, 19 Jan 2017 | Read review
“The rooms with pool access are great for winter month stays. Location of hotel is excellent!”
 of 5 bubbles NicoleC18, 19 Jan 2017 | Read review
“Be careful about getting a room by the pool because of the pool smell.”
 of 5 bubbles RealityEngaged, 2 Jan 2017 | Read review
“First floor accessibility was great!”
 of 5 bubbles HenryEE, 7 Dec 2016 | Read review
5 of 5