We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Best Western Toni Inn

CancelonUS$72*
View Deal
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$108*
US$72*
Great Deal
US$89*
US$89*
Compare best prices from top travel sites
and 11 more sites!
Professional photos
Best Western Toni Inn
Best Western Toni Inn
Panoramas (23)
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"moduleList":["handlers"]},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

1,115 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Best Western Toni Inn
See the most recent reviews
Showing 1,111: English reviews
Stockport, United Kingdom
Reviewed 23 June 2016

Very good place to stay we have stayed here for the past 4years but unfortunately this year the standards have dropped the young man on the reception desk in our opinion requires some customer training he was a little rude and and and especially to senior guest and for some reason they allowed Something like 50 teenagers to very loud...

 Report
Helpful?
1Thank jjbls
BestWesternToniInn, Front Office Manager at Best Western Toni Inn, responded to this review

Thank you for taking the time to let us know about your stay. I would like to apologize for the poor customer service you experienced, and would like you to know that we are investigating this so that we can get any issue resolved for future guests. Our goal is to provide excellent customer service and we will do our...

Orland Park, United States
Reviewed 21 June 2016

It was a good stay. Kids loved the indoor and out door pools. We stayed in a 3 queen room which was very nice. The door broke but they fixed it pretty quickly. The breakfast was pretty good each morning but I wish they some fruit. They had no fresh fruit. It was in a good location in pigeon forge....

Review collected in partnership with Best Western
 Report
Helpful?
Thank Cindy S
BestWesternToniInn, Front Office Manager at Best Western Toni Inn, responded to this review

Thank you for taking the time to write such a terrific review. We are happy that you and your family enjoyed your stay and we look forward to you visiting us again in the future. The 3 queen family suite is one of our most popular room types, and it is my personal favorites as well. Once again thank you...

Greenville, South Carolina
Reviewed 21 June 2016

The building is a bit dated, but in my opinion it is clean and the staff was very friendly. The wifi can be slow but personally I wasn't there to work but to have fun. There is an indoor pool with Jacuzzi and an outdoor pool. It is directly across the street from Dixie Stampede and not far from Dollywood....

 Report
Helpful?
Thank DInks62
BestWesternToniInn, Front Office Manager at Best Western Toni Inn, responded to this review

Thank you for taking the time to write such a great review and for letting us know about your stay. I will pass along your compliments to our staff, especially our housekeeping department who very hard to keep the rooms in good shape. I do apologize for the noise issue you experienced, but for future reference we do offer rooms...

Reviewed 20 June 2016

As always my wife and i had a great week-end in the mountains! This time we had our son,daughter and 5 grandkids which was their first time.One word they said "Amazing"! I had 3 rooms booked and all rooms were great.Only problem i can comment on is the parking. More rooms then parking spaces and little noise after 11 pm....

 Report
Helpful?
Thank Richard C
BestWesternToniInn, Front Office Manager at Best Western Toni Inn, responded to this review

Thank you for taking the time to write such a great review. We are happy to hear that you enjoyed your stay and that your family thought it was "Amazing". We realize parking can get tricky at times, but we do guarantee everyone staying with us a parking spot, but unfortunately we cannot guarantee specific parking spots, or parking spots...

Canton, Georgia
Reviewed 20 June 2016

The wi-fi didn't work too well and the chain on the toilet came off and we just fixed it ourselves and reported it upon leaving. The room was clean, the area was quiet, the beds slept well. The breakfast was wonderful. We only used the outside pool, but there is also an indoor pool and a jacuzzi. The reservations were...

 Report
Helpful?
1Thank Deb B
BestWesternToniInn, Front Office Manager at Best Western Toni Inn, responded to this review

Thank you for taking the time to write such a great review. I would like to apologize for the issue with the toilet and the wifi. We are working with our internet provider in strengthening the wifi signal, but when we are full it does have a tendency to slow down due to the number of people using the service....

Frederick, Maryland
Reviewed 20 June 2016

the overall experience is great. great location with a texas roadhouse right next door and Dollywood one block away, Dixie stampede right across the street. Gatlinburg 15 minutes away. staff was great.

Review collected in partnership with Best Western
 Report
Helpful?
Thank JeffHU5906EO
BestWesternToniInn, Front Office Manager at Best Western Toni Inn, responded to this review

Thank you for taking the time to write such a great review. We definitely agree that our location is a strong feature for us being on the parkway directly across from the Dixie Stampede. We will also pass along your compliments to our staff, who we feel is the best in the area. Once again, thank you for writing such...

Caneyville, Kentucky
Reviewed 20 June 2016

we stayed here during our anniversary. very clean everyone was very nice and friendly. the pool and hot tub were very nice and relaxing. would recommeend. will stay again, when in the area. they must inforce the time in the pool area. there was no one there after 10:00. which was very good, our room was right by the pool

Review collected in partnership with Best Western
 Report
Helpful?
Thank tmachelle2016
BestWesternToniInn, Front Office Manager at Best Western Toni Inn, responded to this review

Thank you for taking the time to write such a terrific review!! We are very happy that you decided to spend your anniversary with us, and we are definitely looking forward to you staying again in the future. We do our best to ensure that the pools close at the posted times, but sometimes it can be a challenge if...

Griffin, United States
Reviewed 9 June 2016

The location was easy to find. Check in was fast and easy. The room was clean and great. The beds were nice. Breakfast was amazing. We didn't use the pool but saw many people in it. Will definitely stay again!

Review collected in partnership with Best Western
 Report
Helpful?
Thank Heather M
BestWesternToniInn, Front Office Manager at Best Western Toni Inn, responded to this review

Thank you for taking the time to write such a great review!! We love hearing when our guests have a good experience when staying with us, and it sounds as though you and your party did. I will pass along your compliments to both our front desk and housekeeping staffs, and hopefully next you stay you will get to test...

South Carolina
Reviewed 9 June 2016

A group from my church spends the weekend of spring break here every year.We have tried other motels over the years, but BEST WESTERN Toni Inn has become our choice. They have a free, hot breakfast available in the lobby every morningl. We like that we can get up, eat our breakfast right there and be able to start our...

 Report
Helpful?
Thank shay2263
BestWesternToniInn, Front Office Manager at Best Western Toni Inn, responded to this review

Thank you for taking the time to write such a wonderful review!! We are so happy that your group decides to stay with us year, and we look forward to you staying for many more years to come. I will definitely pass along your compliments to our breakfast staff, and to our staff as well. Once again thank you for...

Reviewed 8 June 2016

clean rooms, cost effective hotel with a nice pool area. great staff. even though it sits right on the main strip the rooms sit far enough back that it is relatively quiet. doing some cosmetic upgrades such as painting ect which makes it more attractive. breakfast was a little lacking some days but will do

Review collected in partnership with Best Western
 Report
Helpful?
Thank 724dwaynem
BestWesternToniInn, Front Office Manager at Best Western Toni Inn, responded to this review

Thank you for taking the time to write such a nice review. I will pass along your compliments to our staff, especially our housekeeping department. We are glad that you enjoyed your stay and would love for you to visit us again. Once again, thank you for taking the time to write a review.

188 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (69)
Viewed
Hotel & Grounds (13)
Viewed
Room/Suite (21)
Viewed
Pool/Beach Area (10)
Viewed
Bathroom (6)
Viewed
Other (19)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (95)
Viewed
Amenities (2)
Viewed
King Fireplace Room (23)
Viewed
Pool (16)
Viewed
Dining (10)
Viewed
Standard Queen Room (21)
Viewed
The Hotel (23)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (24)
Viewed
Hotel & Grounds (6)
Viewed
Room/Suite (8)
Viewed
Business Centre/Function Rooms (1)
Viewed
Pool/Beach Area (1)
Viewed
Dining (2)
Viewed
Other (6)
04/06/2017 05/06/2017
Hotels you might also like...
Travellers also viewed these Pigeon Forge hotels
0.8 km away
Creekstone Inn
Creekstone Inn
#28 of 90 in Pigeon Forge
984 reviews
0.2 km away
Quality Inn & Suites at Dollywood Lane
5.0 km away
Ramada Pigeon Forge North
Ramada Pigeon Forge North
#23 of 90 in Pigeon Forge
1,693 reviews
Show Prices
Show Prices
Show Prices
0.3 km away
Comfort Inn & Suites at Dollywood Lane
3.8 km away
Baymont Inn & Suites Pigeon Forge
5.5 km away
Microtel Inn & Suites by Wyndham Pigeon Forge
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Free Parking
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Shuttle Bus Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The very finest in accommodations are right in the heart of Pigeon Forge and the Great Smoky Mountains. Our ideal location in the foothills of the Great Smoky Mountain National Park is only 10 miles from the Sugarlands Welcome Center entrance. Outlet Shopping centers are just minutes away and a very convenient drive or trolley ride from us. For that special occasion, romantic weekend or well planned family vacation, Best Western Toni Inn in Pigeon Forge offers a variety of hotel accommodations and amenities sure to please all travelers. Free Hot Continental Breakfast • Family Rooms • Whirlpool Rooms • Non-Smoking Rooms • Queen and King Beds • In-room Coffee Makers, Microwaves and Small Refrigerators • Hairdryers • Flat Screen Televisions • Free Premium Movie Channel & Wireless Internet • Heated Indoor and Outdoor Swimming Pools and Hot Tubs. ELEVATOR. ... more   less 

Additional Information about Best Western Toni Inn

Address: 3810 Parkway, Pigeon Forge, TN 37863-3816 (Formerly BEST WESTERN Toni Inn)
Region: United States > Tennessee > Sevier County > Pigeon Forge
Price Range: $114 - $232 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Toni Inn 2.5*
Number of rooms: 114
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, Priceline, Best Western, Hotwire, Orbitz, Expedia, Hotels.com, Cheap Tickets, TripOnline SA, getaroom.com, Cancelon, HotelsClick and HotelQuickly so you can book your Best Western Toni Inn reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Toni Hotel Pigeon Forge
Best Western Pigeon Forge
Pigeon Forge Best Western
Hotel Style:
#21 Family Hotel in Pigeon Forge
#24 Romantic Hotel in Pigeon Forge
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Best Western Toni Inn staff and other travellers.
16 questions
Ask a question
Toronto
over a year ago
over a year ago

See all questions (16)

Questions? Get answers from Best Western Toni Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“go on expedia”
TommyC590, 10 Apr 2017 | Read review
“Maybe in your room early to a parking spot...”
caudill48125, 8 Apr 2017 | Read review
“ask for a room toward the back where you park”
281sandif, 2 Feb 2017 | Read review
“they have a lot of newer buildings across the country. Check it out.”
hootowl1944, 19 Jan 2017 | Read review
“The rooms with pool access are great for winter month stays. Location of hotel is excellent!”
NicoleC18, 19 Jan 2017 | Read review
5 of 5
Cancelon
US$72* /night
View Deal
TravelocityUS$89
PricelineUS$89
HotelQuicklyUS$108
View all 13 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates