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Holiday Inn Pigeon Forge

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Holiday Inn Pigeon Forge
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519 Reviews from our TripAdvisor Community

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Showing 515: English reviews
Chambersburg, Pennsylvania
Level Contributor
26 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 2 weeks ago

The hotel has a good location. The hotel is large full-service hotel. The lobby is well-done and looks to be recently updated and is large with a fireplace. The hotel staff was helpful especially housekeeping. BUT the rooms need some help. The bathroom had a granite counter top but was tiny and paint was chipped and the tile floor was... More 

Helpful?
Thank Lynn F
HolidayInnPF, Guest Relations Manager at Holiday Inn Pigeon Forge, responded to this review

Dear Lynn F, Thank you for your feedback regarding your recent visit at our hotel. I am pleased to see that you found our staff to be helpful and found us to be conveniently located. I have forwarded your comments regarding the condition issues you've mentioned to our members of management to be addressed appropriately. We value all comments and... More 

Virginia
Level Contributor
73 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 2 weeks ago

I was skeptical after reading some of the recent reviews. However, I was pleasantly surprised to find a nice, clean room and welcoming lobby. The carpet in the lobby and on the first floor was in good condition. The wallpaper along the hallways to the rooms and in my room did show some scuffs and signs of wear, but the... More 

Helpful?
Thank SKQ
HolidayInnPF, Guest Relations Manager at Holiday Inn Pigeon Forge, responded to this review

Dear SKQ, We are so happy to hear that you enjoyed your stay with us and we would like to thank you for your kind review of our hotel. It's something our staff takes great pride in, so we value your feedback. Your comment regarding one of the beds in your room has been passed on to the appropriate department... More 

tennessee
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 4 weeks ago via mobile

Hotel in good area in middle of pigeon forge. Rooms are dated, no outlet or charging station near bed, across the room. Bathroom really outdated. Curtains sheer and no blackout curtain. Conference was good.

Helpful?
Thank blkipeaz
HolidayInnPF, Guest Relations Manager at Holiday Inn Pigeon Forge, responded to this review

Dear blkipeaz, Thank you for your feedback regarding your visit at our hotel. We are pleased to hear that you found our location to be convenient to your needs and enjoyed your conference. It sounds as if the blackout curtains in your room may have been tucked a bit too far behind the decorative drapes that frame the window on... More 

Travellers are raving about these Pigeon Forge hotels

Level Contributor
182 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed 4 weeks ago via mobile

We had a nice time during the 4 days we spent at this hotel, and the staff was nice and helpful-especially the housekeeping staff who did a stellar job and the restaurant hostess who knew- and was very willing to share- info about the local sights and events. The lobby area of this early-80s hotel is spacious and attractive. It... More 

Helpful?
Thank ChartreuseBuzzard
HolidayInnPF, Guest Relations Manager at Holiday Inn Pigeon Forge, responded to this review

Dear ChartreuseBuzzard, Thank you for the opportunity to serve you. We are pleased that you found our staff overall to be friendly and informative, enjoyed your in room amenities and found our housekeeping staff to be stellar! I have forwarded your comments regarding the hallway and the decor to our members of management for review. We are always seeking ways... More 

Alexandria, Virginia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 4 weeks ago

Another reviewer Julie was exactly right... the beautiful lobby pictures lead you to believe this hotel is nicer than it is. The lobby is nice... it's everything else that is sorely lacking! The overall feeling is definitely one of a hotel that is in desperate need of refurbishing. It's old and it shows. The bathrooms were awful... the wood door... More 

Helpful?
Thank Terry R
HolidayInnPF, Guest Relations Manager at Holiday Inn Pigeon Forge, responded to this review

Dear Terry R. Thank you for your candid review. We apologize that your recent stay did not meet expectations. Guest satisfaction is our top priority and I'm disheartened to hear that your stay was not a complete success. We appreciate your comments and will share these with our team and members of management so that we can continue to improve... More 

raleigh,nc
Level Contributor
81 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 4 weeks ago

We stayed here for six nights while doing a trade show. I liked this hotel a lot. Large rooms, clean and convent to Leconte center. Check in easy and fast. Having to type two hundred words in these reviews is really stupid

Helpful?
Thank steve s
HolidayInnPF, Guest Relations Manager at Holiday Inn Pigeon Forge, responded to this review

Dear Steve S, We are so happy to hear that you enjoyed your stay with us and we would like to thank you for your kind review of our hotel. It's something our staff takes great pride in and we value your feedback. We hope you will visit us again the next time you visit Pigeon Forge! Sincerely, Jennifer B.... More 

Level Contributor
29 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 4 weeks ago via mobile

I booked a room here because a conference I was attending was being held in the hotel. After booking, I read the reviews and was very nervous about what I would find when I checked in. First, the positives: the lobby and restaurant look to have been recently updated and look very nice. The staff has been friendly, the location... More 

Helpful?
Thank Rochelle B
HolidayInnPF, Guest Relations Manager at Holiday Inn Pigeon Forge, responded to this review

Dear Rochelle B. Thank you for your candid review. I am happy to hear that you found our staff to be friendly and that you enjoyed the spaciousness and cleanliness of your room. Please accept our apologies for the conditions issues you've described with your room. Rest assured that these issues have been reported to the appropriate department heads to... More 

Tennessee
Level Contributor
30 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 4 weeks ago

Had to attend a business meeting and they chose the venue. Having never stayed at this particular property before, I checked the Holiday Inn website and was feeling pretty good about the choice. Off the main strip but close to everything. But then upon arrival, the pictures are/were somewhat misleading...the lobby looks nice and the desk staff was very nice... More 

Helpful?
Thank btrott32
HolidayInnPF, Guest Relations Manager at Holiday Inn Pigeon Forge, responded to this review

Dear btrott32, Thank you for your feedback regarding your visit at our hotel. We apologize that your recent stay did not meet expectations. Guest satisfaction is our top priority and I'm disheartened to hear that your stay was not a complete success. I will definitely pass along your comments to the appropriate department managers. I'm also sorry to hear that... More 

Ooltewah, Tennessee
Level Contributor
25 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 25 October 2016

Where do I even begin? We chose to stay here because we are a rewards member and the pics on the internet of the lobby and restaurant area looked nice. Boy was that misleading. The 5th floor hallway had terrible stains on the carpet. Even a simple cleaning would have helped some of these. The curtains in our room were... More 

Helpful?
Thank Julie M
HolidayInnPF, Guest Relations Manager at Holiday Inn Pigeon Forge, responded to this review

Dear Julie M. Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and have shared them with management so that we can continue to make improvements. We do hope to have the opportunity to welcome you back in the future, so that we can provide the high quality experience... More 

Level Contributor
41 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 24 October 2016 via mobile

Let's start with the pros first , it is very quiet and off the main strip, there is ample parking , and the room was clean. It is Affordable compared to many of the places in Pigeon Forge . Now for the cons , the carpet stains are very bad in the Halls , there are scratches on the doors... More 

Helpful?
Thank Jary W
HolidayInnPF, Guest Relations Manager at Holiday Inn Pigeon Forge, responded to this review

Dear Jary W. We are pleased to hear that you enjoyed your stay with us and how you found your room to be clean and quiet our location to be convenient and affordable. I will pass along your comments regarding the condition issues to our members of management. While we do not offer complimentary breakfast I do hope you had... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Free Parking
  • Dry Cleaning
Official Description (provided by the hotel)
From the time you enter our lodge-style lobby, you will feel right at home at the Holiday Inn Pigeon Forge. We are a completely non-smoking full service hotel in the center of all that Pigeon Forge, TN has to offer. Our knowledgeable guest services team is here to help you with your questions about The Great Smoky Mountains National Park or your favorite local attraction. We will make sure you are ready to get your adventure started in the right direction. Each guest room is equipped with a 42 inch LCD-TV, microwave, refrigerator, and FREE wireless internet. As the only Full-Service Hotel in Pigeon Forge, you will be able to eat, sleep, relax, and play all under one room. We offer over 11,000 sq ft of meeting/banquet space with state of the art audio visual equipment that is perfect for seminars, dinner banquets, weddings, reunions, etc. Our on-site Sales and Catering team is here to ease the stress of planning your event. Whether you are here attending an event, enjoying a meal at our on-site restaurant, or in need of a getaway, we provide you with the level of service that you deserve Enjoy total comfort and convenience in Pigeon Forge with the most trusted name in travel and we will make your stay a memorable one. We are planning for your arrival and waiting to say Welcome Home! ... more   less 

Additional Information about Holiday Inn Pigeon Forge

Address: 3230 Parkway, PO Box 1383, Pigeon Forge, TN 37863-3422
Region: United States > Tennessee > Sevier County > Pigeon Forge
Price Range: $120 - $278 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Pigeon Forge 3*
Number of rooms: 206
Reservation Options:
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Also Known As:
Holiday Inn Pigeon Forge Hotel Pigeon Forge
Pigeon Forge Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Pigeon Forge staff and other travellers.
4 questions
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Dade City, Florida
over a year ago
Roanoke, VA
Napoleon, Ohio
over a year ago

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Questions? Get answers from Holiday Inn Pigeon Forge staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“First floor rooms were neat & clean”
 of 5 bubbles SKQ, 15 Nov 2016 | Read review
“All seemed good to me”
 of 5 bubbles steves89, 4 Nov 2016 | Read review
“Ask to see the room before you accept it and make sure it is in good shape.”
  • Bathroom door stripping
  • Curtains were tattered
 of 5 bubbles R2511MHjuliem, 24 Oct 2016 | Read review
“I chose a front room but really find the rooms pretty quiet.”
 of 5 bubbles mike_rfiservices, 13 Oct 2016 | Read review
“Nice view of the Pigeon Forge strip, restaurants & activities within easy walking distance.”
 of 5 bubbles Kwaldron98, 22 Sep 2016 | Read review
5 of 5
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