Came in a day early and made a last minute reservation here. Very pleased with our experience. The young man who checked us in was so courteous! The breakfast was wonderful- biscuits, gravy, sausage, eggs, waffles, pastries, oatmeal, etc. Room was clean and although showed some wear (chair was stained, non-slip tread in shower was dark) it was clean and bed was very comfortable. We would definitely stay here again. The morning staff was also very friendly.
I stayed here for three nights in late October to attend a cat show in Pigeon Forge. The staff and service were excellent. The hotel and my room were extremely clean. Housekeeping attended to my room on a daily basis; breakfast was available early and the attendant was always pleasant. Front desk staff members always offered a smile and a hello as I passed by the desk. I traveled with a pet, and the pet fee was minimal. If I visit the area in the future, I will definitely stay here again and I would highly recommend this hotel to others.
They said it was pet friendly but call us as soon as we left the hotel about him barking. Which he was kept in the kennel in the bathroom so it was hard to hear him. There was roaches in the room bad place the mangment was horrible. Would not stay again!!
This hotel is not very far from Gatlinsburg or Pigeon Forge & is WAAAAY cheaper & not nearly as packed w/ tourists. Really cool drive up through state forest to get here from the South. There is a pool outside & a fridge & micro in room. Great bed, clean room & properly. Hot b/fast. Nice price (actually used reward points). Def recommend. Be blessed & be prepared for super a lot of tourists if you venture into surrounding cities.
Second time staying at this property, and for a basic/value hotel, it does not disappoint. I travel to that area multiple times per year, and generally don't have a "go-to" hotel where I prefer to stay. My rating is based on value for the money, and not on amenities, as this is a fairly basic hotel. This particular stay was through a Priceline Express Deal. I believe my stay before, back in 2019, was directly through the hotel. This review is only based on my most recent stay, as I don't remember much from my first stay. Room was fine, with plenty of light and a good shower. Most importantly, it was clean, and for what I paid, very comfortable. Bed and pillows were comfortable, and better than at some much more expensive hotels. I could have spent more elsewhere for nicer linens or amenities, but for a basic no frills property, it exceeded my expectations. Shower had good temperature and pressure, which I know is important for a lot of travelers. In-room wifi was relatively fast, so I didn't use the tv. I prefer to have my iPad sub for my tv when traveling. Room had a mini fridge and microwave. Only major annoyance was that the HVAC was a little loud, but that is unfortunately to be expected at most hotels in this price range and property age. As such, I am not deducting any points for that. This wasn't the first hotel I have stayed at in this price range with this issue, and it will likely not be the last. Also, due to pandemic restrictions, since the hotel couldn't social distance for breakfast, little grab bags were offered, and juice was available, all to enjoy in your room or on the go. Staff was excellent. I can't think of his name off the top of my head, but I had a great conversation with the maintenance guy at the hotel. He was knowledgeable and friendly. But most importantly, he had a great attitude. I could tell he was extremely invested in making sure all guests had the best possible experience. Overall, if you are looking for a fancy place for your vacation to the mountains, this is not the place. There are plenty of fancier, higher priced hotels in that area, that cater to those needs. But for a basic trip like the one I just took, where all you need is a clean, comfortable room, friendly folks to greet you after a long day at Dollywood or a long drive in, and with a light breakfast in the next morning, all without breaking the bank, this is definitely a hotel I can recommend. A+.…