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    Hampton Inn Sevierville

    681 Winfield Dunn Pkwy, Sevierville, TN 37876-5521
    +1 855-605-0317
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    24/12/2017 25/12/2017
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    US$99
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    Traveller (39)
    Room & Suite (26)
    Pool & Beach (7)
    Overview
    • Excellent62%
    • Very good24%
    • Average8%
    • Poor4%
    • Terrible2%
    Travellers talk about
    “pigeon forge” (53 reviews)
    “the hotel staff” (15 reviews)
    “indoor pool” (29 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Suites
    Fitness centre
    Wheelchair Access
    Business Centre
    Self-Serve Laundry
    2.5 Star Hotel
    All hotel details
    Offers from Hampton Inn Sevierville
    Special Offer: Double Points,Every Stay
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    Rooms
    24 Dec25 Dec
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    1 room, 2 adults, 0 children
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    Write a ReviewReviews (624)
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    1 - 5 of 624 reviews

    Reviewed yesterday

    This was the first time we stayed there. Overall it was a very clean hotel with all the things you need. Microwave, coffee maker in the rooms. There is an indoor pool which i wish I had made time to use. The location is good...More

    Thank grayson_trout2003
    Hotel's Favourite
    Reviewed 1 week ago

    ndWe stayed for one night in the Hampton Inn Sevierville at the end of November. We were heading to Pigeon Forge to see the Christmas lights. This hotel is right on the main road going from Sevierville to Pigeon Forge, so it was easy to...More

    1  Thank Junusebopp
    Response from GM-HIS, Manager at Hampton Inn SeviervilleResponded 1 week ago

    Dear Junusebopp, We loved having you stay with us to ring in the Christmas season and we're so happy you had a terrific stay in one of our king suites. Thank you for complimenting our newly remodeled rooms and glad our location was perfect for...More

    Reviewed 4 days ago

    All the staff at this hotel were helpful and friendly. Even just passing them in the hallway, the employees would speak and ask us about our visit. We were staying there while a family member was in the hospital and ended up only staying one...More

    Thank Jill A
    Reviewed 1 week ago

    Perfect place to stay when in the Gatlinburg area. Not far from anything. The entire hotel staff is friendly and always willing to help accommodate with what you may need. The rooms are very modern and functional. The breakfast crew greets you with a smile...More

    Review collected in partnership with Hampton
    1  Thank XUMOM
    Response from GM-HIS, Manager at Hampton Inn SeviervilleResponded 1 week ago

    Dear XUMOM, Thank you immensely for the High Recommendation! We're absolutely delighted you enjoyed your stay with us, from the perfect location to our the modern design and excellent customer service. We loved having you here and hope you will visit us again. Best wishes...More

    Reviewed 1 week ago

    This hotel is very clean and staff I did encounter was very friendly. I would stay at this Hotel again. The breakfast area is kept clean. The rooms are very clean. No matter where you park you are close to the door. Very safe neighborhood.

    Review collected in partnership with Hampton
    Thank 418marshal
    Response from GM-HIS, Manager at Hampton Inn SeviervilleResponded 1 week ago

    Dear 418marshal, Thank you for spending Thanksgiving with us and I'm very pleased to know that we made your Holiday great. Thank you for complimenting our cleanliness and our friendly staff. We hope to be of service to you again. Sincerely, GM, Hampton Inn Sevierville

    The Inn On The River
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    Ramada Pigeon Forge North
    1,916 reviews
    #23 of 92 hotels in Pigeon Forge
    6.9 km
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Business Centre with Internet Access
    • Breakfast included
    • Meeting Rooms
    • Self-Serve Laundry
    • Room amenities
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Heated pool
    • Indoor pool
    Details
    • Price range
    • US$89 - US$211 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #5 Romantic Hotel in Sevierville
    • #7 Family Hotel in Sevierville
    • Room types
    • Non-Smoking Rooms ,
    • Suites ,
    • Family Rooms
    • Number of rooms
    • 68
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Travelocity, Expedia, Hotwire, Orbitz, getaroom.com, TripOnline SA, HotelQuickly and Cancelon so you can book your Hampton Inn Sevierville reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Tennessee >
    • Sevier County >
    • Sevierville
    • Also Known As
    • Hampton Inn Sevierville Hotel Sevierville ,
    • Sevierville Hampton Inn
    Add Photo Photos
    Traveller (39)
    Room & Suite (26)
    Pool & Beach (7)
    Dining (2)
    Hotel & Grounds (25)
    Bathroom (7)
    Business Centre & Event Rooms (1)
    Nearby
    Nearby HotelsSee all 20 hotels in Sevierville
    The Inn On The River
    2,540 reviews
    7.86 km away
     
    Ramada Pigeon Forge North
    1,916 reviews
    6.86 km away
     
    Hampton Inn & Suites Pigeon Forge On The Parkway
    1,061 reviews
    6.21 km away
     
    Nearby Restaurants
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    Golden Corral
    491 reviews
    .33 km away
    Nearby Attractions
    Dolly Parton Statue
    278 reviews
    1.34 km away
    Floyd Garrett's Muscle Car Museum
    242 reviews
    .76 km away
    Tennessee Legend Distillery - Winfield Dunn Parkway
    33 reviews
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    26 reviews
    1.33 km away
    Ask a question
    Questions & Answers
    Wayne H
    No question--just a comment---we feel as you do Jaredsiu--this place is BAD!!!! When we wrote a review--the manager lied about our stay--she came back on our review and LIED!!! She said we caused a scene when checking out--NO we did not (we ate breakfast that day and went back up stairs got our luggage put it in the car, went to the front desk, the young lady who checked us out--the very minute we mentioned all the problems during our stay--she began her defense by saying we would be on a black list if we used the 100% guarantee and said she could give us one nights compensation which we agreed to and left--no scene occurred) ---she said we tore the sheets with a back board we used between the mattress & springs--NO we did not (we are always very careful when putting the board under the mattress & removing it)--she said we came to the desk and complained about several issues during our stay--NO we did not!!! All you have to do is push them on the 100% guarantee at this hotel--they get on the defense and tell lies!!!!! We tried to call the manager--she hung up on us and said she was busy because at check in time she was alone--that is poor management--you always have back up at a busy time!!! They have many people fooled at this place---even the hotel chain folks and trip advisor. We will not stop pushing the way we were treated nor lied about. We have asked for an apology but she is too low of a person to admit she lied!!! If we had not stayed at this hotel before and treated wonderfully and had a clean room it would be different---but the last 2 times this manager was there--so the hotel went down hill and this manager is the reason!!!!
    1 April 2015|
    Answer
    Response from GM-HIS | Property representative |
    Dear Wayne H, I am truly sorry to hear you had a bad experience at this hotel a year ago. I have recently taken over as the new GM and would like to extend an olive branch to regain your good faith in us. The Hampton Inn... More
    1
    Vote
    gibbstown
    13 February 2015|
    AnswerShow all 5 answers
    Response from GM-HIS | Property representative |
    Dear Gibbstown, As previously answered, we do not have an outdoor pool, but we have a nice, newly renovated indoor heated pool that is protected from the noise, dust and public view associated with outdoor pools, which is a... More
    0
    Votes
    Wayne H
    Tim--this is not a question--this is a fact about our stay there---We will never stay at this Hampton again. We had a very bad experience too. When I wrote a review the manager came back on the review and told a bunch of lies. None of the things she said on the review titled Gone Down Hill are true. I called her and tried to talk with her over the phone and she would not talk with me and even hung up on me. Our room was dirty (carpet had crumbs from former guest, bathroom tub had not been cleaned--mold was on tile grout) also when we took the duvet off the bed there was a full size top sheet instead of a king sheet on the bed the 1st night. She says we complained to her at the desk several times---this did not happen---also she says we yelled at the desk clerk when we left---this did not happen. We do not know if they had us mixed up with other guests or not---but what she put on her comment did not happen. She said that a back board we use for my wife's back under the mattress tore a hole in their sheet---NO!! we carefully put this board under the mattress--it never touches the sheets--and when we remove the board we are just as careful---the house keeping staff might have torn the sheet---but we did not. She also said we put our Do Not Disturb sign up for a whole day---NO that did not happen---we were and always are very careful to remove the sign so we can get clean sheets and towels. We left notes--and these were NICE notes to housekeeping asking for clean sheets and towels---we got them to change the sheets every day and we had fresh towels every day. I am sorry they had to WORK by changing the sheets---they certainly do NOT clean the rooms like the rooms use to be cleaned. We have stayed at this hotel many times---but the last couple or so times we noticed it was not up to par. I do not know when the present manager started at this hotel---but I bet I can give a close guess and get it right!!!! Done with rant!!!
    30 December 2014|
    Answer
    Response from TwigCaldwell | Reviewed this property |
    I too got no where with the manager. I feel that we will no longer stay at this establishment. When the manager is on the defense from the start there is something wrong with the system or the manager.
    1
    Vote
    Room Tips
    "Check out the Moonshine place located behind Pets Smart."
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    "ask for a room at the back of the hotel to cut down on traffic noise"
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    "For a quiter room choose room on back side of hotel not facing street."
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    "Our room was on the main floor at the end of the corridor from the front desk and was very quiet."
    Read review
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