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    Wilderness at the Smokies Resort

    1424 Old Knoxville Hwy, Sevierville, TN 37876-1358
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    03/12/2017 04/12/2017
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    Traveller (763)
    Room & Suite (244)
    Pool & Beach (137)
    Courtyard Marriott Pigeon Forge
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    Overview
    • Excellent35%
    • Very good32%
    • Average16%
    • Poor9%
    • Terrible8%
    Travellers talk about
    “wave pool” (287 reviews)
    “stone hill lodge” (171 reviews)
    “indoor waterpark” (255 reviews)
    Free Internet
    Free Parking
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Kitchenette
    Wheelchair Access
    Business Centre
    Laundry Service
    Water Park
    Self-Serve Laundry
    Shuttle Bus Service
    Private Balcony
    3.5 Star Hotel
    All hotel details
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    Rooms
    3 Dec4 Dec
    |
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (2,642)
    There are newer reviews for Wilderness at the Smokies Resort
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    901 - 905 of 2,641 reviews

    Reviewed 18 May 2015 via mobile

    i realize people do not go to a waterpark for wifi but when in bed and winding down we were trying to watch Netflix, work from the hotel, and catch up at home and the wifi was horrendous. Park was great. The lifeguards were all........More

    2  Thank witkopf76
    Response from WATS1424, Manager at Wilderness at the Smokies ResortResponded 21 May 2015

    We are very pleased you have a great visit and hope you will come back to see us. In regards to the WiFi issues, the resort has just completed an extensive upgrade to our WiFi system in both hotels so your issues with the system...More

    Reviewed 16 May 2015

    This is definitely a kids destination...or said another way I wouldn't get within 100 miles of the place if I wasn't with kids. The rooms are OK with both a small fridge, oven and microwave. Plenty of towels and the room was clean. Both indoor...More

    2  Thank Jim P
    Reviewed 14 May 2015 via mobile

    This was our 2nd stay. The kids really enjoy it. Going with friends makes it even better. We don't stay long but long enough. The snack bar is not too bad either. We stayed away from the buffet to save money but it has alot....More

    1  Thank TravelinAdventurer
    Reviewed 14 May 2015

    After reading the reviews and taking to someone about this place I got a little nervous. Well, we had an awesome experience from the time we checked in to the time we left and we stayed an extra night. Now some people talked about the...More

    3  Thank Cherie H
    Response from WATS1424, Manager at Wilderness at the Smokies ResortResponded 15 May 2015

    Thank you for sharing the wonderful tips to help make anyone's stay that much better. We are very happy you came and stayed with us and want to let you, and others know, we have just completed an upgrade in our WiFi system throughout both...More

    Reviewed 10 May 2015

    Staff at hotel totally inattentive. Specifically asked not to be placed next to pool and that's exactly where room was. Had to pay for stay in advance. No housekeeping at all for 3-day stay, no towel change, no cups or coffee, beds not made. Gone...More

    8  Thank Martie M
    Response from WATS1424, Manager at Wilderness at the Smokies ResortResponded 12 May 2015

    We wish to take this time to apologize for the lack of service you received during you recent visit. It is our goal to provide the best service and customer first attitude by our associates and when we hear we have fallen short we wish...More

    Courtyard Marriott Pigeon Forge
    261 reviews
    #1 of 92 hotels in Pigeon Forge
    9.8 km
     
    The Inn On The River
    2,511 reviews
    #2 of 92 hotels in Pigeon Forge
    9.6 km
     
    The Inn at Christmas Place
    2,103 reviews
    #3 of 92 hotels in Pigeon Forge
    9.4 km
     
    Clarion Inn Dollywood Area
    2,406 reviews
    #5 of 92 hotels in Pigeon Forge
    10.0 km
     
    La Quinta Inn & Suites Pigeon Forge
    947 reviews
    #6 of 92 hotels in Pigeon Forge
    9.8 km
     
    Hilton Garden Inn Pigeon Forge
    444 reviews
    #7 of 92 hotels in Pigeon Forge
    9.4 km
     
    Hampton Inn Pigeon Forge
    1,184 reviews
    #10 of 92 hotels in Pigeon Forge
    9.4 km
     
    Margaritaville Island Hotel
    1,381 reviews
    #11 of 92 hotels in Pigeon Forge
    10.2 km
     
    About
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Free Parking
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Free Internet
    • Bar/Lounge
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Business Centre with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Shuttle Bus Service
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Self-Serve Laundry
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Hot Tub
    • Heated pool
    • Indoor pool
    • Outdoor pool
    Details
    • Hotel class
    • Hotel Style
    • #9 Family Hotel in Sevierville
    • Room types
    • Suites ,
    • Kitchenette ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 713
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Groupon, Travelocity, Orbitz and Cheap Tickets so you can book your Wilderness at the Smokies Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Tennessee >
    • Sevier County >
    • Sevierville
    • Also Known As
    • Wilderness At The Smokies Hotel Sevierville
    Add Photo Photos
    Traveller (763)
    Room & Suite (244)
    Pool & Beach (137)
    Dining (25)
    Hotel & Grounds (410)
    Family and Play Areas (57)
    Bathroom (31)
    Nearby
    Nearby Restaurants
    Thai Basil
    325 reviews
    2.31 km away
    Cheezy Steaks
    110 reviews
    2.21 km away
    The Diner
    704 reviews
    2.19 km away
    El Paso Mexican Restaurant
    446 reviews
    2.22 km away
    Nearby Attractions
    Wilderness at the Smokies
    457 reviews
    .14 km away
    Tennessee Legend Distillery - Winfield Dunn Parkway
    29 reviews
    .99 km away
    Wild Water Dome
    42 reviews
    .00 km away
    Robert A. Tino Gallery
    21 reviews
    1.58 km away
    Ask a question
    Questions & Answers
    mrsmeds
    14 November 2017|
    AnswerShow all 5 answers
    Response from WATS1424 | Property representative |
    Christmas at the Wilderness is always a fun time for the whole family. If you visit our web-site under the Specials you will see a link to our Holiday Happenings. Right now with Thanksgiving approaching the Dinner offering... More
    0
    Votes
    randjbull
    14 October 2017|
    AnswerShow all 3 answers
    Response from WATS1424 | Property representative |
    We do have gift cards that are very popular as gifts. Gift Cards can be used on a reservation for room charges or can be used at any of the outlets on property Watch our website for our Black Friday special on Gift Cards... More
    0
    Votes
    Brooklyn K
    12 October 2017|
    AnswerShow all 7 answers
    Response from WATS1424 | Property representative |
    Wilderness at the Smokies prides itself on its aggressive pest control program. We are only one of a few in the Sevier County area that does quarterly treatments. With that said, introductions of bed bugs happens to all... More
    1
    Vote
    Room Tips
    "Avoid room next to the stairs"
    Read review
    "Stone Hill Lodge - anything even numbered facing away from the convention center and get a balcony when the..."
    Read review
    "indoor water park"
    Read review
    "We did not have a good experience and will not return."
    Read review
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