Riverview Inn
423 Forks of the River Pkwy, Sevierville, TN 37862-3455
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About
#16 of 20 hotels in Sevierville
Location
Cleanliness
Service
Value
The River View Inn is located in the quiet Smoky Mountain town of Sevierville, Tennessee. A perfect place, just 5 minutes from all the excitement but situated so you can enjoy the pleasures of the Great Smokies. From the River View, you can take the peaceful back roads to the National Park or head into the excitement in the resort towns of Pigeon Forge and Gatinburg. Just minutes from all the shopping outlets, entertainment theaters, Dollywood, family fun filled attractions and great dining establishments. The River View Inn is the perfect place to enjoy everything the Great Smoky Mountains have to offer.
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Property amenities
Free parking
Parking
Free High Speed Internet (WiFi)
Wifi
Pool
Outdoor pool
Non-smoking hotel
Room features
Air conditioning
Interconnected rooms available
Private balcony
Telephone
Microwave
Refrigerator
Flatscreen TV
Complimentary toiletries
Wake-up service / alarm clock
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Room types
Non-smoking rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
River View
Languages Spoken
Hindi
Location
65Somewhat walkable
Grade: 65 out of 100
18Restaurantswithin 0.5 km
5Attractionswithin 0.5 km
Contact
423 Forks of the River Pkwy, Sevierville, TN 37862-3455
Getting there
Car HireSee all Sevierville car hire
176Reviews11Q+A27Room tips
Reviews
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We stayed as we were passing through. Had a king, non-smoking room. Room smelled like an ashtray, felt very dirty. Bed didn’t feel clean. Shower curtain was musty. Room curtain had burn marks in it. We booked through Priceline and had a rate of $90/night.
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Date of stay: December 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
We had stayed here a few years ago and rebooked it without reading the recent reviews, which had me a little worried after the fact. It was all for nothing. We stayed in room 212 for one night. We could hear a little road noise, but you typically do in most rooms in this area. We would definitely stay again and would recommend. It was clean. The bed was a little worn but still slept good. No complaints here.
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Date of stay: October 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
In April, my family of 4 decided to take an impromptu trip to the Smoky Mountain area. Unfortunately, it was during Rod Run weekend, but no worries - I was able to snag a room at this hotel. I had stayed here before a few years back, and my review here on Trip Advisor was very good. The hotel, at that time, met our needs quite nicely with a great location, very friendly staff and a clean, comfortable (if a little dated) room. I pre-paid for this room on the strength of my last stay, and that was a mistake that I didn't see coming. We arrived, got checked in quickly and went to our room. Upon entry, I knew it would be a stay without any luxury, but was willing to deal with it. But with a bit more investigation, the room was NOTHING on the level of the standard they had at my last visit. Obvious paint peeling from the walls, only one working lamp in the room, not enough towels and washcloths for 4 guests, toilet paper holders broken...the list went on. We kept saying "It's only for the night - lets go eat and then come back and try to relax." We turned the heater on low and left to go sit in Rod Run traffic to get a bite to eat. We returned to an extremely cold room (temperatures dropped to freezing that night) and nothing we tried worked to heat the room. Finally, around 10pm, my husband went up to the front desk to get more towels, and to let the front desk know that we had no heat in our room. The desk clerk handed him more towels, and said "okay" to my husband's report about the freezing room and malfunctioning heating unit. My husband came back and we waited, but noone ever came to see about it. We kept our clothes on, and bundled up as best we could, taking the extra towels and stuffing them underneath the front and rear entry doors of the room, to keep out as much cold air as possible. After a miserable night of no sleep, we were anxious to check out. We turned in our keys and told the front desk person that nobody ever came to look at our heating unit. He said "I wasn't on duty, but I would've given you a oortable heating unit." I asked if there was any way I could get my money returned, and he said "No, there's no way we can refund your money. You'll have to speak with someone else." I immediately got on the phone with the reservations agent I used to book the room, and explained my situation. They got Riverview hotel on the line and they all determined that all they could refund me was 25% of the cost of my room. This was after suffering through a horriblly cold, freezing night in a room that was deeply sub-par from what it advertised. I understand that hotels tend to inflate their prices during certain times. BUT... If you are going to overinflate your room prices, you need to at least make sure that what you're inflating matches what you say on your website. If you advertise "clean, comfortable rooms," then understand a working heating and air conditioning unit is IMPLIED toward comfort, unless it's stated somewhere that the rooms are not temperature controlled. We weren't asking Riverview Inn to be the Ritz-Carlton. We were asking Riverview to give simple, standard excellence, and concern for paying guests in their establishment. We rejected the 25% refund, because 100% of that room was cold, not just 25%. They chose money over a REPEAT CUSTOMER's comfort. Enjoy it, because there will be no more of it from me.…
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Date of stay: April 2022
Rooms
Service
Sleep Quality
Room Tip: Don't excuse bad hospitality with "It's only for one night." EXPECT excellence...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
So me and a few of my buddies were planning ahead to book a place to stay for rod run, and we came across this one and thought it’s a decent price and all the pictures looked great. We get there and we check into our rooms both of them have mold and mildew in them, well we were checking our rooms and on the sheets there were pee stains, the whole room looks as if it hasn’t been clean in a very long time visible dust on curtains, dirty floors etc…well my boyfriend is allergic to mold so my buddy went and told the front desk. She took him to look at other rooms and said there’s only one room without mold and mildew so we took that room and started checking it out. To our surprise it was decent the beds were clean, so we started checking other things bathroom, sink, back patio and then the fridge.The inside didn’t smell or anything it was pretty much good, but we pulled it out and looked underneath of it and found a big black bag. My buddy poured the bag into the sink and it was drugs on a spoon wrapped in cigarette plastic, a weight, and a rope so we did what any logical person would do and called the police to come and get it. The officer came and got it and said we were in the clear that it wouldn’t come back on us he informed us to go tell the front desk so my buddy did and the front desk got mad at him. All because he should of came to them first and not called the police. That was in just one day. The shower floor is really slick and so is the bathroom floor. Overall just a bad experience I wouldn’t recommend anyone staying here…
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Date of stay: September 2021Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
When we first walked into the room it appeared decent. Then I tried to turn on the light by the bed and it didn't work. When we tried to turn on the TV it didn't work. At least we were able to get the TV going ourselves because we figured out it was not plugged in and the cable cord had been disconnected. It would be nice to have a place to hang our clothes. And, with two people in the room it would be nice to have more than only two bath towels. On a positive note, the check in staff was friendly, and when I went to ask for washcloth hand towels an additional bath towels, he also brought me bath mats. The mattress was okay on the bed. If you decide to stay here, you might want to bring your own soap and shampoo, they had limited amounts. And it would be nice if you didn't have to keep the toilet paper on the back of the toilet since the toilet paper dispenser is broken. There was a balcony overlooking a creek, but not the piled up concrete blocks behind the hotel did not make for a great view. Pricey for what you get.…
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Date of stay: July 2021
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
If you have an option of any other hotel/motel in the Pigeon Forge area please take it. Our room was probably the worst of any we have ever stayed at. Turned down the bed and found a bee between the sheets. There was no table or dresser in the room, only 2 chairs. The bathtub/shower looked like it had been retiled recently but the tub floor was so slick you could hardly stand up and there were no grab bars or hand holds. The toilet seat was not attached to the base, the vanity sink was cracked in several places. Checking in was like going to a Motel 6 with the clerk behind a glass wall and no lobby entry. If I thought I could get a room elsewhere I would not have stayed. Only good thing I have to say is that the a/c worked pretty well.
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Date of stay: July 2021
Rooms
Location
Service
Room Tip: Choose a room at a different hotel.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
+1
Absolutely horrible dirty rooms. When complaining they refused to give me a manager or money back. Toilet paper holder broken/contractors dusk everywhere, gum/food on floors, no frig/iron/hairdryer/tissues/place to hang cloths HORRIBLE
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Date of stay: March 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
If you just need a decent price, a decent room come here. This is not for the faint of heart. I'm not a overly picky person but this kind of got me. Now before I get to negative I will say this, the few times I had to interact with the staff, they were very friendly. Now on to the not so good stuff 😕. The one bed was completely sunk in the middle. The pool water had leaves in it and mainly needed a quick tidying. This was solved the next day a little... only because a storm had pushed all the lounge chairs into it. Not trying to be rude, it just seems like this place became tired. There was a unpainted spot above our mirror, that needed slight attention. Its a quick fix, but like I said this place seems like it has become a to do list that someone lost. Had I not slipped (my own fault) I wouldn't have moved the bed. I'm sorry but okay gross...there was something (spilled that stayed)under there along with enough crumbs to make a box of crackers. Everything else was fine 🙂. No bugs, I checked A LOT, decently clean bathroom, and the balcony was very nice. I don't think I would stay here again unless I saw that it was renovated. Again, for the price if you really need a quick place to stay...ehh. Oh, the AC was fantastic!…
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Date of stay: August 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
One thing I will applaud this hotel on is it's staff. They were all very friendly and customer service driven, which is getting rarer during Covid times. That said, the hotel does need a major update and remodel. Our room featured a jacuzzi tub and private balcony, which was awesome, but there were multiple spiderwebs on the balcony and the room was permeated with the smell of cigarette smoke even though it was a non smoking room. They're are multiple cosmetic issues but overall the room was clean. The door to the balcony had warped with age, and so didn't seal properly. Location for this hotel put is within 10 minutes of all the attractions we wanted to see as well as so many options food we had a hard time choosing.
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Date of stay: July 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
the only thing good i can say about it was a good location. a few place to eat within walking distance. we stayed a week but they only cleaned our room one time. mostly a dirty and cheap place but don’t expect any services. after we left i call to see if i left something behind. they told me to call back later but when i did they never answered my phone calls again.
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Date of stay: June 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
PRICE RANGE
US$47 - US$107 (Based on Average Rates for a Standard Room)
LOCATION
United StatesTennesseeSevier CountySevierville
NUMBER OF ROOMS
50
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Claim Your ListingRIVERVIEW INN: UPDATED 2022 Hotel Reviews, Price Comparison and 128 Photos (Sevierville, TN) - Tripadvisor
Frequently Asked Questions about Riverview Inn
Which popular attractions are close to Riverview Inn?
Nearby attractions include First Baptist Church (0.3 km), The Pines Downtown (0.4 km), and S and G Comics and Collectibles (0.1 km).
What are some of the property amenities at Riverview Inn?
Some of the more popular amenities offered include free wifi, a pool, and free parking.
Which room amenities are available at Riverview Inn?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What are some restaurants close to Riverview Inn?
Conveniently located restaurants include Hickory Cabin Restaurant, Tequila Spice Mexican Grill & Cantina, and Healthy Balance Meals.
Are there opportunities to exercise at Riverview Inn?
Yes, guests have access to a pool during their stay.
Is Riverview Inn located near the city centre?
Yes, it is 0.7 km away from the centre of Sevierville.
Are there any historical sites close to Riverview Inn?
Many travellers enjoy visiting The McMahan Indian Mound (0.3 km) and Stephaine (7.7 km).
Does Riverview Inn have any great views?
Yes, guests often enjoy the river view available here.
Is Riverview Inn accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.