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Wilderness at the Smokies - Stone Hill Lodge

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190 Gists Creek Rd, Sevierville, TN 37876-1316
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#20 of 21 hotels in Sevierville
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Indoor pool
12Reviews0Q+A3Room tips
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skylar d wrote a review Jul 2021
31 contributions1 helpful vote
Love the waterpark, food, ect. but the lifeguards were very playful and were messing around, my 6 year old sister fell and no one helped her, i almost drowned, no one helped me. and i found a wrapper on my bed and my mother found a huge scattered blood stain on her bed. although the buffet was amazing this needs to be done.
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Date of stay: July 2021Trip type: Travelled with family
Room Tip: avoid everything, just go to the waterpark, the only thing good was the waterparks and food
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Kristi R wrote a review Jun 2021
8 contributions5 helpful votes
After reading several horrible reviews, I was a bit hesitant to book here. So glad I went with my better judgement and booked. We arrived late in the evening. Check in was a breeze. We quickly changed into our swimsuits and jumped on a tram to the indoor water park next door. My children 6-21 all had a blast. We shut down the park that night and returned the next day. The poolside bar had yummy drinks and the pizza was very reasonably priced. The outdoor water park was very nice. We will definitely return it the future.
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Date of stay: June 2021Trip type: Travelled with family
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Desharnais79 wrote a review Jul 2020
Gulfport, Mississippi5 contributions2 helpful votes
Walking into the River Lodge was amazing. The decor and the staff checking us in was so helpful and friendly. Our room was awesome and the view of the outdoor pool was incredible. All this was the uphill part. The food was not good and the service within the food establishments was even worse. Workers yelling at one another, some closed 30 mins earlier than posted, and the ever-so-lovely, "what" response when they couldn't hear you over the arcade games. We're in the south, I'm going to need a "ma'am or excuse me"! The twist to this roller coaster is the water slides are fun, the indoor waterpark has some thrills, and the arcade has specials before 10 am. Thank goodness we are only staying 2 nights. I don't imagine we'll be back, especially for the price tag! CoVid has changed a lot of things but service shouldn't be one of them.
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Date of stay: July 2020Trip type: Travelled with family
2 Helpful votes
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Danielle M wrote a review Feb 2020
1 contribution2 helpful votes
*Stonehill lodge* The good: Family meal pizza was good Room service person was very sweet Most of the staff at stone hill were friendly and attempted to be accommodating The room was clean The bad: Beds are awful, could hear the springs and creaking. Hard as a rock Walls are incredibly thin, could hear the elderly couple’s conversation the room over perfectly clear Could hear footsteps above like a crappy apartment The toilet has one inch of clearance from the door-extremely cramped bathroom and shower No over head lights, except the crappy one over the toilet (not helpful in the shower) Booked a “balcony” room, it’s a patio. Ice machine is all the way at the end of one entire floor so if you’re unfortunately on the wrong side, be prepared to go on a 5-10 minute trip depending on your walking speed. The halls are ridiculously long. **I had requested a room change for noise reasons, 10 minutes after standing while the clerk stared at the puzzling room assignments and availability was told they could get me a room with no one above us and few neighbors, they’d call when it was ready......Never called. So I called to check and no one knew what I was talking about, after twenty minutes on the phone/on hold, there are no room options better than where we were stuck so moving was no longer a solution. We got vouchers for restaurants/room service but with restrictions that made most of it unusable. Appreciate the effort of the staff who offered it though. *For the resort (across the street for the indoor water park so you’ll need to take a shuttle):* Pretty sure there was feces in the wave pool, mentioned it to life guard and nothing was done. Definitely saw bandaid’s floating The lines for slides are annoyingly long and be prepared for water to drop on you from above while you wait. Also witnessed a teen girl spit from the stairway above onto strangers below...so maybe not always water, enjoy that. Too many people, this place is insanely crowded and in the event of emergency it’s the LAST place I’d want my children to be. By the end of our first day, my kids had rashes from the water/chemicals, our feet were sore from everything being concrete, and we had spent about $100 on food & refreshments for a family of 4
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Date of stay: February 2020Trip type: Travelled with family
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ArmyFAOwife wrote a review Dec 2019
Stuttgart, Germany216 contributions76 helpful votes
We were put here as a Wyndham offer and it was the worst place we have ever staid. Upon check-in we had to change rooms as the room smelled horrible and was dirty (urine on toilet seat, stained sheets, dried food on sink, Sticky door handles)-2nd room not any better (old cereal in couch, usdd bar of soap in shower, nasty bandaid on nightstand). Indoor pool small, floating disper that no one noticed. This hotel is run down. They are trying to imitate Wolf Lodge and do not even come close. If you have kids 7 and under and looking for a budget resort one step up from a trailer park, than this is it. If not, save your money and choose a clesner budget hotel in town and then go experience all the town has to offer-so much for kids to do and see.
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Date of stay: December 2019Trip type: Travelled with family
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PRICE RANGE
US$135 - US$253 (Based on Average Rates for a Standard Room)
LOCATION
United StatesTennesseeSevier CountySevierville
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Frequently Asked Questions about Wilderness at the Smokies - Stone Hill Lodge
Which popular attractions are close to Wilderness at the Smokies - Stone Hill Lodge?
Nearby attractions include Apple Barn Cider House (7.3 km), Little River Gem Mine (4.2 km), and Wild Gals Old Time Photo (7.6 km).
What are some restaurants close to Wilderness at the Smokies - Stone Hill Lodge?
Conveniently located restaurants include Cheezy Steaks, Flapjack's Pancake Cabin, and The Apple Valley Creamery.
Are there opportunities to exercise at Wilderness at the Smokies - Stone Hill Lodge?
Yes, guests have access to an indoor pool during their stay.
Are there any historical sites close to Wilderness at the Smokies - Stone Hill Lodge?
Many travellers enjoy visiting The McMahan Indian Mound (3.7 km).