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All reviewsbedroom presidential suiteindoor waterparkwater parkwave poolgolf course viewjacuzzi tub in the masterfull kitchenmini golfmain buildingtime sharesales peopleall agesduring spring breakresort stafffire pittube slidescheck in was a breeze
Great place for families! We loved the shower and spa tub in the room. The kitchen was fully stocked with supplies, with nice applicances. The arcade and indoor water park were also nice, but extremely crowded during spring break weeks.
Thank Shelly T
Response from Alexis N, Owner Care at Wyndham Vacation Resorts Great Smokies LodgeResponded 26 April 2017
Thank you so much for sharing your experience. We hope you come back to visit us soon.
We have owned with Wyndham for 10 years, so we are well versed in the work shops and presentations. Sometimes we do them and sometimes we don't. This time we weren't interested because we had just done one in December. Thus, my wife said "no"...More
1 Thank Scott M
Management response:Responded 12 April 2017
Thank you for taking the time to provide this feedback Scott. We are disappointed to hear your interaction with the resort sales staff did not meet your expectations. I know after a long day of traveling the last thing you want to do is wait...More
Room was over the top perfect and clean!
Kitchen had everything you needed to cook.
Parking was plenty next to the building.
Ease of check in and out was smooth.
Customer service was willing to help with show tickets.
The resort had everything you could...More
Thank Jeremy G
Response from Karen G, Owner Care at Wyndham Vacation Resorts Great Smokies LodgeResponded 9 March 2017
Thank you so much for sharing your experience. We're glad to hear that you enjoyed your room, and that the check in process was easy and smooth. We hope you're able to visit us again very soon!
Typical Wyndham property. They did not push the sales pitch so that was a definite plus. We always travel as guests of an owner and they usually try to trap us into a presentation. No problem with that here. We were in a 2 bedroom...More
Response from Sara C, Owner Care at Wyndham Vacation Resorts Great Smokies LodgeResponded 22 March 2017
Thank you for your review! We are happy to hear that you enjoyed your visit. Please let our staff know during your next visit if we may be of assistance in making it more enjoyable.
This was our first time ever staying at the Wyndham side. These rooms are much more affordable for families and more more spacious. We had a 2 bedroom with 2 bathroom. We didn't attend the 90 minute deal. We declined. We were here for our...More
1 Thank Teague04
Response from Karen G, Owner Care at Wyndham Vacation Resorts Great Smokies LodgeResponded 3 March 2017
Thank you so much for sharing your son's birthday with us. We hope he had a great time! We'd love to see you again next year!