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Fairfield Inn & Suites Pigeon Forge

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Fairfield Inn & Suites Pigeon Forge
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281 Reviews from our TripAdvisor Community

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There are newer reviews for Fairfield Inn & Suites Pigeon Forge
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Showing 281: English reviews
Reviewed 10 July 2015 via mobile

I have rarely been disappointed with the Fairfield in the many cities I have visited and have stayed at the Fairfield. Always consistent with quality. Usually very helpful and friendly staff. The only thing I noticed about this location is the entrance is almost like an after thought. Not very impressive. However the lobby was very well decorated and nice....

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1Thank Annette S
Soddy Daisy, Tennessee
Reviewed 7 July 2015

Stayed a week to attend a class related to work. Very clean modern room.Good breakfast downstairs. Friendly staff. Stayed on second floor. Room had plenty of good modern lighting and good ergonomic computer chair. Bathroom was small but for one person was ok. The room I stayed in had no balcony but there are rooms available with balcony.

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Thank BLOODHOUNDMOM1
Carmel, Indiana
Reviewed 5 July 2015

We stopped here going from Indiana to South Carolina. Ideal for us as we only stayed one nite each way. Personnel were very friendly and helpful. Room was comfortable and clean. Free breakfast had variety from healthy to not healthy, we ate a reasonably healthy meal and it was very good. Would return.

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1Thank cj d
Louisville, Kentucky
Reviewed 3 July 2015

We stayed at this hotel for a basketball tournament with a total of 4 in our party. Here's the skinny on our stay. The outside: This hotel is located directly across the street from the Tanger Outlet. I was concerned that the traffic light in front of the hotel would not change often enough for us to get in and...

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Thank KyOnTheG0
General M, General Manager at Fairfield Inn & Suites Pigeon Forge, responded to this review

Thank you for choosing to stay with us and I hope you enjoyed your time here. I appreciate all of you feedback which in returns helps make us a better hotel and brand. We will be having a complete renevation in the later part of 2016 and would love for you and your family to come back to see all...

Powell, Ohio
Reviewed 1 July 2015

This was part of a Dollywood package, we did not have many choices. Our room was not cleaned properly for 2 days. The beds were not changed but made up. The bathroom was not touched and the floors were not swept. The 2nd night when we discovered our unclean room they sent in the head housekeeper at night. She said...

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1Thank Lindsey M
General M, Assistant Manager at Fairfield Inn & Suites Pigeon Forge, responded to this review

Please accept our sincere apologies for any inconveniences you encountered during your stay with us. We strive to ensure all guest have the best possible experience while visiting our property. We take great pride in our housekeeping staff and in your case we simply received the information too late to make the proper corrections. We hope that you will give...

Venice, Florida
Reviewed 30 June 2015

Its proximity to all the sites and shows is great. It's a fair place to stay. Im in a lot of hotels so I am a little spoiled. I want a bigger and newer versions of Tv. The breakfast room is narrow, so when there is a large breakfast crowd, no one can move. The staff is great. I have...

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1Thank eric n
General M, General Manager at Fairfield Inn & Suites Pigeon Forge, responded to this review

Eric, Thank you for choosing to stay with us. I hope that everything else was ok other than what you have mention. Luckily we are having a complete renovation in 2016 to update the hotel as well as make the breakfast room larger. We hope you can give us another chance when you come back to the area.

Anthem, Arizona
Reviewed 30 June 2015

I will always preface my reviews with: "My husband and I ONLY stay at the Marriott." We look for the various brands at our travel and work locations, and usually we are more than pleased. It seems, however, that the Fairfield brand is one to avoid. I stayed at the Pigeon Forge Fairfield and it was merely a place to...

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Thank Susan H
General M, General Manager at Fairfield Inn & Suites Pigeon Forge, responded to this review

Susan, Thank you for choosing to stay with us. I am very sad to hear that you had an upsetting experience while with us. The issues you experienced are not our standards and are unacceptable. I will be discussing this issue futher with the housekeeping depatment to make sure this does not happen again. I want to sincerely apologize for...

Reviewed 28 June 2015

close to shoping and places to eat.not to fare to any thing ,nice pools ,people were nice and helpful,clean we needed to get away from home.had a good time my wife has a suport dog and welcome him and made us feel that we were at home

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Thank rusty c
Riceville
Reviewed 24 June 2015 via mobile

This location due to being a tourist area and the way the rooms are situated makes for a very noisy stay. The people outside my room sounded like they were in my room. Hallways are very noisy due to the layout as well. It is convenient to shopping, food, and attractions. If you want a good night's rest or to...

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Helpful?
Thank Ken K
General M, Front Office Manager at Fairfield Inn & Suites Pigeon Forge, responded to this review

As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for noice. We wish you would have told someone so we would've fix the problem for you. We have shared your feedback with the appropriate hotel team to ensure that...

Reviewed 21 June 2015 via mobile

Carpet between toilet and sink was wet when we arrived and stayed wet our whole trip! Yuck! Mattress was very uncomfortable and the room was musty and humid. Loud road noise as well. Only slept about 3-4 hours a night. Could hardly get in the bathroom and shut the door. To much money.....for all of that! Yummy muffins though 😉

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Thank Msmitg
General M, Front Office Manager at Fairfield Inn & Suites Pigeon Forge, responded to this review

Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Fairfield Inn & Suites Pigeon Forge. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for loud road noice,...

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Amenities

Highlights
  • Free Parking
  • Pool
  • Breakfast included
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service

Additional Information about Fairfield Inn & Suites Pigeon Forge

Address: 1650 Parkway, Sevierville, TN 37862-7047
Region: United States > Tennessee > Sevier County > Sevierville
Price Range: $56 - $154 (Based on Average Rates for a Standard Room)
Number of rooms: 89
Also Known As:
Fairfield Inn & Suites Pigeon Forge Hotel Sevierville
Fairfield Inn And Suites Pigeon Forge
Fairfield Inn Sevierville
Fairfield Inn Pigeon Forge
Fairfield Pigeon Forge
Pigeon Forge Fairfield Inn
Hotel Style:
#2 Best Value Hotel in Sevierville
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Questions & Answers

Here's what travellers have asked, with answers from Fairfield Inn & Suites Pigeon Forge staff and other travellers.
4 questions
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louisville, ky
louisville, ky
Riner, Virginia
over a year ago

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Questions? Get answers from Fairfield Inn & Suites Pigeon Forge staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The rooms on the north side and third floor have the better view.”
 of 5 bubbles Bryan4493, 28 Nov 2016 | Read review
“We do not recommend this hotel for anyone.”
 of 5 bubbles janicekayj, 30 Oct 2016 | Read review
“They will be wonderful when renovated”
 of 5 bubbles B8355PErichards, 22 Aug 2016 | Read review
“rooms with a balcony are a nice touch especially if you are overlooking the neighboring horses.”
 of 5 bubbles lynk11, 1 Aug 2016 | Read review
“If the remodel which they are said to do, it may be a lot better in the future.”
 of 5 bubbles travelBarbie61, 21 Jul 2016 | Read review
5 of 5