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Club Wyndham Smoky Mountains

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308 Collier Dr, Sevierville, TN 37862-6926
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About

#6 of 48 Speciality lodging in Sevierville
Location
Cleanliness
Service
Value
GreenLeaders Silver level
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Game room
Mini golf
Children Activities (Kid / Family Friendly)
Kids club
Parking
Wifi
Hot bath
Indoor pool
Outdoor pool
Heated pool
Fence around pool
Sauna
Kids' outdoor play equipment
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Meeting rooms
Spa
BBQ facilities
Concierge
Non-smoking hotel
Picnic area
24-hour front desk
Clothes dryer
Self-serve laundry
Washing machine
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Room features
Air conditioning
Additional bathroom
Private balcony
Safe
Kitchenette
Dishwasher
Flatscreen TV
Bath / shower
Seating area
Sofa
Wake-up service / alarm clock
Microwave
Refrigerator
Kitchenware
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Modern
Languages Spoken
English, Spanish, Czech, Korean
1323Reviews59Q+A100Room tips
Traveller rating
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Popular mentions
631wandal wrote a review 2 Jan
Livingston, TN2 contributions
Great place to stay - very clean. Staff friendly and professional. The staff was able to upgrade our room from a 1 bedroom to a 2 bedroom. We would definitely stay there again. There was plenty of room for 2 couples - king size bed in master bedroom and 2 full size beds in other room.
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Review collected in partnership with RCI
Date of stay: December 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
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Response from Wyndham Destinations, Owner at Club Wyndham Smoky Mountains
Responded 2 weeks ago
Thank you for leaving a review of your stay with us. We are glad to hear you enjoyed your visit, and we hope to see you again soon.
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Kristin T wrote a review Dec 2021
11 contributions
+1
While we appreciated the location and spaciousness of the 3 bedrooms using our points, we were very disappointed with the cleanliness in room 2111. When we first entered the room, the musty smell over took us. We opened the patio door throughout our stay, but it never helped. That worst part about the room was the dirty carpet and the unclean bathrooms. The shower fixture moved when you turned it, and you could see through to the wall. The shower and tub floors were dirty, and there wasn’t even a curtain on my daughter’s bathroom tub. The couch and chairs were hard and had many stains, as the air vents and moldings were very dirty. Overall, we survived and even washed our towels in the filthy, dusty washing machine/dryer (where we found two socks that were not ours- proof that it wasn’t cleaned or even looked at!) I would not recommend this Wyndham property if you care about comfort and cleanliness.
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Date of stay: December 2021Trip type: Travelled with family
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Response from Wyndham Destinations, Owner at Club Wyndham Smoky Mountains
Responded 2 weeks ago
Thank you for sharing your experience with us. We want all of our guests to feel comfortable during their stay, and we are disappointed to hear this was not the case. Your feedback is invaluable to us, and we will make sure to pass it on to Resort Management so that we may continue to improve in the future.
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VW49 wrote a review Dec 2021
Ashburn, Virginia5841 contributions248 helpful votes
+1
We enjoyed our RCI exchange booking at Club Wyndham Smoky Mountains. The resort was well maintained and conveniently located to Sevierville and Pigeon Forge activities and even Gatlinburg and Great Smoky Mountain National Park. We did not really use the resort facilities since we were always off to local attractions. Our 2-BR unit was large and clean enough, and a very loud leaking toilet was promptly fixed. Staff was friendly and helpful. The only problem with our stay during Labor Day week was the heavy traffic congestion in the whole area.
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Date of stay: September 2021
Cleanliness
Service
Sleep Quality
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Response from Wyndham Destinations, Owner at Club Wyndham Smoky Mountains
Responded 2 weeks ago
Thank you for leaving a review of your stay with us. We are glad to hear you enjoyed your visit, and we hope to see you again soon.
Read more
badgerpt wrote a review Dec 2021
Elizabethtown, Kentucky61 contributions51 helpful votes
The staff were nice, but the quality and location of the amenities and your room placement have the potential to be very annoying, depending upon where the resort places you upon check-in. Also, expect a high-pressure sales pitch. We did not buy.
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Review collected in partnership with RCI
Date of stay: November 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
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Response from Wyndham Destinations, Owner at Club Wyndham Smoky Mountains
Responded 4 weeks ago
We appreciate you taking the time to share your review. We are continuously looking for ways to improve, and will make sure to pass along your feedback to Resort Management.
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Mess_fan wrote a review Dec 2021
Columbus, Ohio22 contributions17 helpful votes
Resort purchased by Wyndham and nicely updated. Great service. Quality bedding and toiletries. We were upgraded to a two bedroom that was very spacious. There are several floors, and lower level might not be good location. Our indoor pool and Jacuzzi were small. Stayed in unit 2021 that was on main road and noisy, our only complaint. Short trip to Dollywood! Very close to shopping plaza. Really enjoyed our short stay to see the holiday lights. Note: on very steep hill!
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Review collected in partnership with RCI
Date of stay: November 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Share
Response from Wyndham Destinations, Owner at Club Wyndham Smoky Mountains
Responded 2 weeks ago
Thank you for leaving a review of your stay with us. We are glad to hear you enjoyed your stay. We will ensure your concerns regarding the visit are passed along to Resort Management so that we may continue to improve in the future.
Read more
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PRICE RANGE
US$168 - US$276 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
wyndham smoky mountains hotel sevierville, fairfield smoky mountains, wyndham sevierville, sevierville wyndham
FORMERLY KNOWN AS
Fairfield
LOCATION
United StatesTennesseeSevier CountySevierville
NUMBER OF ROOMS
550
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Frequently Asked Questions about Club Wyndham Smoky Mountains
Which popular attractions are close to Club Wyndham Smoky Mountains?
Nearby attractions include Smith Creek Moonshine (1.0 km), Rainforest Adventures (0.9 km), and Sevier Air (0.4 km).
What are some of the property amenities at Club Wyndham Smoky Mountains?
Some of the more popular amenities offered include an indoor pool, free wifi, and a fitness centre.
Which room amenities are available at Club Wyndham Smoky Mountains?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Club Wyndham Smoky Mountains?
Guests can enjoy barbeque facilities during their stay.
Is parking available at Club Wyndham Smoky Mountains?
Yes, free parking is available to guests.
What are some restaurants close to Club Wyndham Smoky Mountains?
Conveniently located restaurants include The Chop House, Texas Roadhouse, and Fuddruckers.
Are there opportunities to exercise at Club Wyndham Smoky Mountains?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at Club Wyndham Smoky Mountains?
Yes, self serve laundry and a clothes dryer are offered to guests.
Are pets allowed at Club Wyndham Smoky Mountains?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Club Wyndham Smoky Mountains offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Which languages are spoken by the staff at Club Wyndham Smoky Mountains?
The staff speaks multiple languages, including English, Spanish, Czech, and Korean.