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Wyndham Smoky Mountains

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749 Reviews from our TripAdvisor Community

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Showing 748: English reviews
Memphis, Tennessee
Reviewed 2 days ago NEWvia mobile

From the unit above us we were awaken every morning at approximately 7am with stomping from the unit above. I assumed several children running and playing in the unit above. It wav very loud and sounded like thunder. The bathrooms and tiled areas were dirty I spent my first hour in the unit cleaning and disinfecting. The unit we stayed...

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Helpful?
1Thank Jay11111111
Cambridge-Narrows, Canada
Reviewed 1 week ago

We stayed at the Wyndham Smoky Mountain Resort for 1 week in early December, 2016. It was the week after the fire in Gatlinburg. We were impressed with all aspects of our stay. The staff were very friendly. Our 1 bedroom deluxe was most accommodating, with everything needed in the unit provided. We did have a small problem upon arrival...

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1Thank John H
Reviewed 1 week ago via mobile

We stayed here last month and the units are very nice. Lots of room for us with a full kitchen and washer and dryer. I gave it 4 stars because the pool in our area was shut down the entire week due to chemical levels. This left our kids pretty disappointed because they were planning on swimming every day of...

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Thank sjdetrick
Elisabeth_EAE, Owner Care at Wyndham Smoky Mountains, responded to this review

I am sorry the pool was closed during your stay. I am glad to hear you enjoyed all the amenities of the room, it is so nice to have a kitchen and washer & dryer for a week long stay! Thank you for choosing Wyndham!

Reviewed 2 weeks ago via mobile

This was a great condo to stay in for the week. It was located away from the hustle and bustle, but close enough to get to all the attractions within a reasonable amount of time. Restaurants were located close to the condo. Staff was courtesy and helpful. The condo was clean and a nice set up for our family. The...

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Helpful?
Thank Kristina C
Heather W, Owner Care at Wyndham Smoky Mountains, responded to this review

Thank you for choosing the Wyndham Smoky Mountains for your winter escape! We are pleased you enjoyed the staff, the comfort of the unit, and the variety of amenities. Best Wishes for 2017!

Dallas
Reviewed 2 weeks ago via mobile

We had a great time. Room was very nice and spacoius. The resort is in a good location. We would definitely stay here again. I cant think of anything that I didn't like. We have never been disappointed with any Wyndham.

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Thank mandyrp
Karen G, Owner Care at Wyndham Smoky Mountains, responded to this review

Hello Mandy, Thank you so much for sharing your experience. I'm happy you had a great time, and that you liked your unit. We hope you come back to visit us soon. Have a wonderful 2017! Warm regards,

Reviewed 2 weeks ago via mobile

Wyndham always goes above and beyond to make sure there owners are satisfied! This is one of our favorite Wyndham location! We come back every year! We love the fact the the resort is quiet and easy to access all the local attractions!

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1Thank Scott M
Argenta, Illinois
Reviewed 3 weeks ago via mobile

We are owners (hubby for about 18 years) and have heard all the sales pitches when we come to stay at a Wyndham resort. This year we just said no at the front desk. The lady tried to offer a bunch of stuff and we kept saying no. Then her boss came over and tried and we said no. Yay,...

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2Thank Kona J
Heather W, Owner Care at Wyndham Smoky Mountains, responded to this review

Thank you for choosing Wyndham Smoky Mountains, and we are pleased you enjoyed the location, unit and amenities. I apologize for any excessive exuberance from the sales staff, and would invite you to ask them to place you on a do not contact list. Best wishes for a great 2017!

Port Dover, Canada
Reviewed 3 weeks ago via mobile

First time visitor. And would definitely return. Rooms were very very spacious. We stayed in a 2 bedroom. 2 baths. Full kitchen and living room. Resort grounds are very clean with a gorgeous view of the smokey mountains. Pools and hot tubs are available on site. Staff was friendly.

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Thank DoverDaddy
Toledo, Ohio
Reviewed 11 December 2016

The place was nice enough. If you've been to the big Wyndham in Wisconsin Dells you will be underwhelmed. Much smaller scale but still clean and nice. Kids had fun and they have plenty activities for the family. Stay away during the weekends though. The place was packed, on Friday we could go on the slides as fast as we...

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Thank hoffman5
Elisabeth_EAE, Owner Care at Wyndham Smoky Mountains, responded to this review

I am glad you and your family enjoyed the slides and other amenities at Wyndham Smoky Mountains resort. We hope you can stay again soon!

Cape May, New Jersey
Reviewed 6 December 2016

I stayed here while I was finishing training. Nice a peaceful place, staff was nice. There is a lot to do in that area. many places it eat. there is a lot of activities at the place. this place is really peaceful at night.

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1Thank Keith N
Heather W, Owner Care at Wyndham Smoky Mountains, responded to this review

We are pleased to hear that the Wyndham Smoky Mountains provided a peaceful tranquility during a training event. We hope to have you return to experience more of the Smokies! Best regards.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Wyndham Smoky Mountains

Address: 308 Collier Dr, Sevierville, TN 37862-6926 (Formerly Fairfield)
Region: United States > Tennessee > Sevier County > Sevierville
Price Range: $167 - $382 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Wyndham Smoky Mountains 3*
Number of rooms: 550
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Also Known As:
Wyndham Smoky Mountains Hotel Sevierville
Fairfield Smoky Mountains
Wyndham Sevierville
Sevierville Wyndham
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Questions & Answers

Here's what travellers have asked, with answers from Wyndham Smoky Mountains staff and other travellers.
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Questions? Get answers from Wyndham Smoky Mountains staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The rooms in the Wyndham are bigger than the Wilderness rooms.”
 of 5 bubbles hoffman5, 10 Dec 2016 | Read review
“nice and peaceful”
  • living room
  • living room
  • kitchen area
  • bedroom
 of 5 bubbles keithn665, 5 Dec 2016 | Read review
“most rooms are great, buildings overlooking the farm in back are nice”
  • view from our balcony
 of 5 bubbles parisbvly, 24 Nov 2016 | Read review
“Ask for a room that faces the smoky mountains. Fantastic morning sunrise view!”
 of 5 bubbles Ycarttracy, 14 Nov 2016 | Read review
“If you want more amenities and a better pool, stay on the Elkmont side”
 of 5 bubbles superduperj, 17 Oct 2016 | Read review
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