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Wyndham Smoky Mountains

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740 Reviews from our TripAdvisor Community

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There are newer reviews for Wyndham Smoky Mountains
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Showing 739: English reviews
Reviewed 9 September 2015

This is a terrific resort, loaded with amenities, in a beautiful setting and near EVERYTHING! We just can't wait to get back there and explore with our kids and grandkids. Be sure to check activity schedules before planning your day's activities as there are frequently terrific things going on at the resort!

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Helpful?
Thank Patswife2
Marcedes L, Guest Relations Manager at Wyndham Smoky Mountains, responded to this review

Thank you for your 5 Star Review! We are so glad to hear that you enjoyed your stay with us. Your comments and scores are most appreciated! Your continued satisfaction and trust in Wyndham are our top priorities. Thank you for the opportunity to serve you. We look forward to having you stay with us again in the future. Please...

Greensboro, North Carolina
Reviewed 8 September 2015

This was one of the cleanest and nicest resorts I've been to. I have owned with Wyndham since 1982 and have seen a lot of great resorts. This one rates up in the top 5%. Great place. Will be back. The pool area was beautiful. You have three cities almost as one with so much to do you need to...

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Helpful?
Thank GilbertPeele
Marcedes L, Guest Relations Manager at Wyndham Smoky Mountains, responded to this review

Thank you for your 5 Star Review! We are so glad to hear that you enjoyed your stay with us. Your comments and scores are most appreciated! Your continued satisfaction and trust in Wyndham are our top priorities. Thank you for the opportunity to serve you. We look forward to having you stay with us again in the future. Please...

Senoia
Reviewed 8 September 2015

This is an excellent place to stay!! For families or a couples get away!!! Peaceful and fun place to visit! Lots of things to do.. We did hiking shopping forbidden caves ,cades cove, artist road villiage, Just plain riding and enjoying the views!!!! And we will be back very soon!!!

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Helpful?
1Thank Jackie S
Marcedes L, Guest Relations Manager at Wyndham Smoky Mountains, responded to this review

Thank you for your 5 Star Review! We are so glad to hear that you enjoyed your stay with us. Your comments and scores are most appreciated! Your continued satisfaction and trust in Wyndham are our top priorities. Thank you for the opportunity to serve you. We look forward to having you stay with us again in the future. Please...

New York
Reviewed 8 September 2015

We stayed here from Aug 16-22 and we had a great experience. We stayed in a 2 bedroom suite. Our first room had a loud humming noise in the master bedroom which stopped me from sleeping. The next morning we complained about it and they quickly got us a new room with a great view of the mountains. The room...

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Helpful?
Thank mcosta3
Marcedes L, Guest Relations Manager at Wyndham Smoky Mountains, responded to this review

We truly appreciate your feedback; it is our goal to provide you with a positive, memorable experience each and every time you stay with us. We are constantly working hard to make Wyndham Smoky Mountains Resort standout from the rest. We need customers like you to make us successful! We are proud to be a Wyndham property, and we know...

Old Fort, United States
Reviewed 7 September 2015

My family stayed at this resort and was highly satisfied in every way. The staff was so willing to help in any way they could, the unit was very clean and beautifully decorated. It is very close to the shows, nice restaurants, and the Tanger Outlet which my sister and I enjoyed shopping out. I hope we can stay there...

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Helpful?
Thank Joseph Margie S
Marcedes L, Guest Relations Manager at Wyndham Smoky Mountains, responded to this review

Thank you for your 5 Star Review! We are so glad to hear that you enjoyed your stay with us. Your comments and scores are most appreciated! Your continued satisfaction and trust in Wyndham are our top priorities. Thank you for the opportunity to serve you. We look forward to having you stay with us again in the future. Please...

Bethel Park, United States
Reviewed 7 September 2015 via mobile

From check in to check out and everything in between, this was a great experience. My wife and I had a great time. We used the pools, participated in various activities and the staff was great. I would recommend this for families or a quiet getaway.

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Helpful?
Thank James S
Marcedes L, Guest Relations Manager at Wyndham Smoky Mountains, responded to this review

Thank you for your 5 Star Review! We are so glad to hear that you enjoyed your stay with us. Your comments and scores are most appreciated! Your continued satisfaction and trust in Wyndham are our top priorities. Thank you for the opportunity to serve you. We look forward to having you stay with us again in the future. Please...

Kissimmee
Reviewed 1 September 2015

I was lucky enough to get to share in this suite. Two bedrooms and two baths with kitchen. Very well taken care of facilities; clean and welcoming. The views of the surrounding mountains was beautiful! The only thing that could have been better was the wifi coverage - that was fairly horrible.

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Helpful?
Thank Bob H
Marcedes L, Guest Relations Manager at Wyndham Smoky Mountains, responded to this review

Thank you for your 5 Star Review! We are so glad to hear that you enjoyed your stay with us. Your comments and scores are most appreciated! Your continued satisfaction and trust in Wyndham are our top priorities. Thank you for the opportunity to serve you. We look forward to having you stay with us again in the future. Please...

Ridgefield Park, New Jersey
Reviewed 1 September 2015

Stayed three days/two nights end of August. Beautiful spacious condo, fully equiped kitchen, pools, spa, spray playground for the kids, mini golf, etc., lots of things to do. Good location, right next to Pigeon Forge and the Outlets. Very happy. Giving it 4 stars because of a hickup upon check in (had to wait 3 hours for the room to...

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Helpful?
Thank Jelena K
Marcedes L, Guest Relations Manager at Wyndham Smoky Mountains, responded to this review

We truly appreciate your feedback; it is our goal to provide you with a positive, memorable experience each and every time you stay with us. We are constantly working hard to make Wyndham Smoky Mountains Resort standout from the rest. We know our staff and customer service is the best in the area, and we need guests like you to...

gurnee
Reviewed 29 August 2015

The check-in could use some work. They first send you to the room check-in line.You just pick a line instead of using a que line and being in order. There were quite a few people that were really upset that their line took so long when people that came in after them were already done and gone. Then they send...

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Helpful?
4Thank rilexmom
Marcedes L, Guest Relations Manager at Wyndham Smoky Mountains, responded to this review

We really appreciate the time you took to inform us on your Great Vacation Experience. It is always our highest priority to meet your check in time and your expectations. We understand that you want to get your vacation started, and we work extremely hard to make that happen! We need customers like you to make us successful! We will...

Cincinnati, Ohio
Reviewed 29 August 2015

My husband and I have always traveled to the Smokies 2 or 3 times a year. After joining Wyndham, we started going to this resort as soon as it opened, and have loved it ever since. The units are very nice and very clean, the beds are always comfortable, and the views off the balconies are great. The staff is...

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Helpful?
Thank Karen B
Marcedes L, Guest Relations Manager at Wyndham Smoky Mountains, responded to this review

Thank you for your 5 Star Review! We are so glad to hear that you enjoyed your stay with us. Your comments and scores are most appreciated! Your continued satisfaction and trust in Wyndham are our top priorities. Thank you for the opportunity to serve you. We look forward to having you stay with us again in the future. Please...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Concierge
  • Self-Serve Laundry

Additional Information about Wyndham Smoky Mountains

Address: 308 Collier Dr, Sevierville, TN 37862-6926 (Formerly Fairfield)
Region: United States > Tennessee > Sevier County > Sevierville
Price Range: $168 - $563 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Wyndham Smoky Mountains 3*
Number of rooms: 550
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Also Known As:
Wyndham Smoky Mountains Hotel Sevierville
Fairfield Smoky Mountains
Wyndham Sevierville
Sevierville Wyndham
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Questions & Answers

Here's what travellers have asked, with answers from Wyndham Smoky Mountains staff and other travellers.
28 questions
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southeast
2 months ago
Crossville, Tennessee
9 days ago
New Bern, North Carolina
over a year ago
Omaha, Nebraska
over a year ago

See all questions (28)

Questions? Get answers from Wyndham Smoky Mountains staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“nice and peaceful”
  • bedroom
  • kitchen area
  • living room
  • living room
 of 5 bubbles keithn665, 5 Dec 2016 | Read review
“most rooms are great, buildings overlooking the farm in back are nice”
  • view from our balcony
 of 5 bubbles parisbvly, 24 Nov 2016 | Read review
“Ask for a room that faces the smoky mountains. Fantastic morning sunrise view!”
 of 5 bubbles Ycarttracy, 14 Nov 2016 | Read review
“If you want more amenities and a better pool, stay on the Elkmont side”
 of 5 bubbles superduperj, 17 Oct 2016 | Read review
“all buildings on upper hill have greay views”
 of 5 bubbles btaylor53, 16 Oct 2016 | Read review
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