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Wyndham Smoky Mountains

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751 Reviews from our TripAdvisor Community

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There are newer reviews for Wyndham Smoky Mountains
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Showing 750: English reviews
Naples, Florida
Reviewed 4 October 2015

We traveled from Florida. Wonderful to see the trees, mountains, etc as we were returning for a visit to Wisconsin after moving to Florida 9 years ago. We used RCI exchange, as per usual, somewhat pressured for timeshare talk and buy-in, but not as difficult as other places we've visited. We heard complaints about wi-fi when we check in, but...

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Helpful?
2Thank Shellqueen2014
Marcedes L, Guest Relations Manager at Wyndham Smoky Mountains, responded to this review

Thank you for your 5 Star Review! We are so glad to hear that you enjoyed your stay with us. Your comments and scores are most appreciated! Your continued satisfaction and trust in Wyndham are our top priorities. Thank you for the opportunity to serve you. We look forward to having you stay with us again in the future. Please...

Mocksville, North Carolina
Reviewed 29 September 2015

This is a very large property with several buildings. We stayed in building across street from main office. There are two different activity buildings ,one for each side of street. Each has indoor/outdoor pools, outdoor hot tubs. We were in a 3 bedroom unit on the bottom level. These are 4 story buildings with a elevator for each building. The...

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Helpful?
Thank Don V
Marcedes L, Guest Relations Manager at Wyndham Smoky Mountains, responded to this review

We truly appreciate your feedback; it is our goal to provide you with a positive, memorable experience each and every time you stay with us. We are constantly working hard to make Wyndham Smoky Mountains Resort standout from the rest. We need customers like you to make us successful! We are proud to be a Wyndham property, and we know...

Charlotte, North Carolina
Reviewed 28 September 2015

Loved the location, check in was very hectic but once we got to the front desk very quick. We had a two bedroom unit the master a king and the second bedroom double beds,both rooms were stocked with everything we needed and they both had two flat screen tv's. The kitchen had everything we needed. Both sets of pools are...

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Helpful?
2Thank mark n
Marcedes L, Guest Relations Manager at Wyndham Smoky Mountains, responded to this review

We truly appreciate your feedback; it is our goal to provide you with a positive, memorable experience each and every time you stay with us. We are constantly working hard to make Wyndham Smoky Mountains Resort standout from the rest. We need customers like you to make us successful! We are proud to be a Wyndham property, and we know...

Kalamazoo, MI
Reviewed 28 September 2015

Room (2 bedroom) was very spacious, well maintained and nicely appointed. Staff was friendly and very accommodating. Housekeeping and maintenance needs were very promptly taken care of and followed up on. Good location for getting around.

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Helpful?
Thank JSKazoo
Marcedes L, Guest Relations Manager at Wyndham Smoky Mountains, responded to this review

Thank you for your 5 Star Review! We are so glad to hear that you enjoyed your stay with us. Your comments and scores are most appreciated! Your continued satisfaction and trust in Wyndham are our top priorities. Thank you for the opportunity to serve you. We look forward to having you stay with us again in the future. Please...

Hedgesville, West Virginia
Reviewed 24 September 2015

We've stayed at the Wyndham Smoky Mountains several times, usually on our way back home from somewhere else.The resort buildings sit up high off the road, giving a nice view and buffering some of the street noise which tends to die down at night anyway. The fire department is right down the street, but there doesn't seem to be too...

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Helpful?
2Thank mjs47
Marcedes L, Guest Relations Manager at Wyndham Smoky Mountains, responded to this review

Thank you for your 5 Star Review! We are so glad to hear that you enjoyed your stay with us. Your comments and scores are most appreciated! Your continued satisfaction and trust in Wyndham are our top priorities. Thank you for the opportunity to serve you. We look forward to having you stay with us again in the future. Please...

Fort Mill
Reviewed 23 September 2015

The whole experience was exceptional. The resort is conveniently located and professionally staffed. . From the front desk to the concierge to the final checkout the vacation was was very enjoyable. The activities area in the lobby was particularly thorough in recommending restaurants and venues of interest.

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Helpful?
2Thank Robert K
Marcedes L, Guest Relations Manager at Wyndham Smoky Mountains, responded to this review

Thank you for your 5 Star Review! We are so glad to hear that you enjoyed your stay with us. Your comments and scores are most appreciated! Your continued satisfaction and trust in Wyndham are our top priorities. Thank you for the opportunity to serve you. We look forward to having you stay with us again in the future. Please...

Tahlequah, Oklahoma
Reviewed 23 September 2015

The resort itself met expectations. The original lady assisting with check in was pleasant. The next lady that gave out the parking pass was extremely rude. Insisted I was dumb to not want any more information on my ownership. I didn't have time for their pushy sales pitch and she became combative and raised her voice to me in front...

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Helpful?
2Thank shonuf69
Marcedes L, Guest Relations Manager at Wyndham Smoky Mountains, responded to this review

We truly appreciate your feedback; it is our goal to provide you with a positive, memorable experience each and every time you stay with us. We are constantly working hard to make Wyndham Smoky Mountains Resort standout from the rest. We need customers like you to make us successful! We are proud to be a Wyndham property, and we know...

Westerville, Ohio, United States
Reviewed 22 September 2015

The units are update, big, nicely stocked, clean and all amenities needed. Pools are great. Location is great. Staff very friendly and helpful. The staff was very helpful with things to do in the area. If you have an option as for a unit on north side of complex.

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Helpful?
2Thank Bob S
Marcedes L, Guest Relations Manager at Wyndham Smoky Mountains, responded to this review

Thank you for your 5 Star Review! We are so glad to hear that you enjoyed your stay with us. Your comments and scores are most appreciated! Your continued satisfaction and trust in Wyndham are our top priorities. Thank you for the opportunity to serve you. We look forward to having you stay with us again in the future. Please...

Rogers, Minnesota
Reviewed 16 September 2015

We only spent one night at this resort, to fill out our weekend. It is a big place, with hundreds of rooms. We had a two bedroom unit, which was very nice and comfortable. The cabinets were nice but a little bit dated. The recreation center had indoor and outdoor pools, a sauna and hot tubs indoors and outdoors. There...

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Helpful?
1Thank JohnLehtola
Marcedes L, Guest Relations Manager at Wyndham Smoky Mountains, responded to this review

Thank you for your 5 Star Review! We are so glad to hear that you enjoyed your stay with us. Your comments and scores are most appreciated! Your continued satisfaction and trust in Wyndham are our top priorities. Thank you for the opportunity to serve you. We look forward to having you stay with us again in the future. Please...

Newport, Kentucky
Reviewed 15 September 2015

We decided to visit the Smoky Mountains with the family. We stayed here two years ago. This was the last time that the unit was cleaned. Also, this was the last time the internet was upgraded (download was .26 Mbps and upload .05 Mbps). In order to get the keys to the unit, we were subjected to a sales pitch....

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Helpful?
4Thank Dat28
Marcedes L, Guest Relations Manager at Wyndham Smoky Mountains, responded to this review

We truly appreciate your feedback; it is our goal to provide you with a positive, memorable experience each and every time you stay with us. We are constantly working hard to make Wyndham Smoky Mountains Resort standout from the rest. We need customers like you to make us successful! We are proud to be a Wyndham property, and we know...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Wyndham Smoky Mountains

Address: 308 Collier Dr, Sevierville, TN 37862-6926 (Formerly Fairfield)
Region: United States > Tennessee > Sevier County > Sevierville
Price Range: $167 - $386 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Wyndham Smoky Mountains 3*
Number of rooms: 550
Reservation Options:
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Also Known As:
Wyndham Smoky Mountains Hotel Sevierville
Fairfield Smoky Mountains
Wyndham Sevierville
Sevierville Wyndham
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Questions & Answers

Here's what travellers have asked, with answers from Wyndham Smoky Mountains staff and other travellers.
30 questions
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Questions? Get answers from Wyndham Smoky Mountains staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The rooms in the Wyndham are bigger than the Wilderness rooms.”
 of 5 bubbles hoffman5, 10 Dec 2016 | Read review
“nice and peaceful”
  • living room
  • living room
  • kitchen area
  • bedroom
 of 5 bubbles keithn665, 5 Dec 2016 | Read review
“most rooms are great, buildings overlooking the farm in back are nice”
  • view from our balcony
 of 5 bubbles parisbvly, 24 Nov 2016 | Read review
“Ask for a room that faces the smoky mountains. Fantastic morning sunrise view!”
 of 5 bubbles Ycarttracy, 14 Nov 2016 | Read review
“If you want more amenities and a better pool, stay on the Elkmont side”
 of 5 bubbles superduperj, 17 Oct 2016 | Read review
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