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Wyndham Smoky Mountains

Certificate of Excellence
GreenLeadersSilver level
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Wyndham Smoky Mountains
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802 Reviews from our TripAdvisor Community

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There are newer reviews for Wyndham Smoky Mountains
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Showing 801: English reviews
Johnson City, Tennessee
Reviewed 5 January 2016

We travel to Pigeon Forge about two times a year and stay here. This is one of the best properties we have encountered and we stay all over the world using our time share. The units are excellent; very spacious. Has all of the amenities needed. The staff are friendly and very helpful. They were not pushy with the sales...

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Helpful?
Thank MaccaFan1
Marcedes L, Guest Relations Manager at Wyndham Smoky Mountains, responded to this review

Thank you for your 5 Star Review! We are so glad to hear that you enjoyed your stay with us. Your comments and scores are most appreciated! Your continued satisfaction and trust in Wyndham are our top priorities. Thank you for the opportunity to serve you. We look forward to having you stay with us again in the future. Please...

Reviewed 5 January 2016 via mobile

Wyndham Smoky Mountains is among our favorites among the Wyndham resorts we've visited. The units are large and comfortable, well equipped and very convenient to all the fun of the region. (Be aware you can avoid the traffic on the Parkway by taking Veteran's, cutting down to the Parkway on the appropriate cross street.) make sure to check the resort...

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Helpful?
Thank Patswife2
Marcedes L, Guest Relations Manager at Wyndham Smoky Mountains, responded to this review

Thank you for your 5 Star Review! We are so glad to hear that you enjoyed your stay with us. Your comments and scores are most appreciated! Your continued satisfaction and trust in Wyndham are our top priorities. Thank you for the opportunity to serve you. We look forward to having you stay with us again in the future. Please...

IONIA
Reviewed 1 January 2016

Our Condo was Nice but we were up on the hill and the pool was broke as was the hot tub. So to use the only pool, we had to walk down a STEEP hill or drive. Going down is not bad, but the walk back up was for the fit only.

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Helpful?
Thank lcweller
Marcedes L, Guest Relations Manager at Wyndham Smoky Mountains, responded to this review

We truly appreciate your feedback; it is our goal to provide you with a positive, memorable experience each and every time you stay with us. We are constantly working hard to make Wyndham Smoky Mountains Resort standout from the rest. We need customers like you to make us successful! We are proud to be a Wyndham property, and we know...

Cumming, Georgia
Reviewed 1 January 2016 via mobile

Family of 5 with older children plus a grandmother-Comfortably stayed in a two bedroom condo. Amenities were nice with on site workout facilities, pools indoor and outdoor, putt-putt golf, and other fun recreational games. Condo and areas were clean. Full kitchen and laundry in the condos. Makes it more convenient with larger groups to save a few pennies and cook...

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Helpful?
Thank pandatravels9305
Marcedes L, Guest Relations Manager at Wyndham Smoky Mountains, responded to this review

We truly appreciate your feedback; it is our goal to provide you with a positive, memorable experience each and every time you stay with us. We are constantly working hard to make Wyndham Smoky Mountains Resort standout from the rest. We need customers like you to make us successful! We are proud to be a Wyndham property, and we know...

Jacksonville, North Carolina
Reviewed 31 December 2015

We stayed in a 2 bedroom condo, it had plenty of space. The room was clean and all the amenities worked. The location was close to the main attractions. the indoor pool is always open. The gym has plenty of options. I would stay here again.

Review collected in partnership with Armed Forces Vacation Club
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Helpful?
Thank D0NTrip
Marcedes L, Guest Relations Manager at Wyndham Smoky Mountains, responded to this review

We truly appreciate your feedback; it is our goal to provide you with a positive, memorable experience each and every time you stay with us. We are constantly working hard to make Wyndham Smoky Mountains Resort standout from the rest. We need customers like you to make us successful! We are proud to be a Wyndham property, and we know...

Skiatook, Oklahoma, United States
Reviewed 23 December 2015

Wyndham Smoky Mountains is one of the better Wyndham resorts. The two bedroom handicap until met all expectations even if it was on the 4th floor. The central elevator and limited handicap parking could have been better, but not a problem. Do note there is no show dish in the shower, requirring you to use the floor for soap and...

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Helpful?
Thank CharleyEcho
Marcedes L, Guest Relations Manager at Wyndham Smoky Mountains, responded to this review

Thank you for your 5 Star Review! We are so glad to hear that you enjoyed your stay with us. Your comments and scores are most appreciated! Your continued satisfaction and trust in Wyndham are our top priorities. Thank you for the opportunity to serve you. We look forward to having you stay with us again in the future. Please...

Newport, Tennessee
Reviewed 21 December 2015

Overall a nice place to stay with a good location to the area. We had the two bedroom which was very spacious. The furnishings could use an update. full kitchen and balcony we nice. Easy access in and out to the main strip.

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Helpful?
Thank Jimmy D
Marcedes L, Guest Relations Manager at Wyndham Smoky Mountains, responded to this review

We truly appreciate your feedback; it is our goal to provide you with a positive, memorable experience each and every time you stay with us. We are constantly working hard to make Wyndham Smoky Mountains Resort standout from the rest. We need customers like you to make us successful! We are proud to be a Wyndham property, and we know...

Santa Rosa, Ca
Reviewed 21 December 2015

Fairly typical Wyndham timeshare. Unit was clean. Kitchen was fully equipped. Beds were comfortable. Had a Maintenance issue the first night. Maintenance was there within minutes and fixed the problem. Didn't spend too much time at the resort. We were only there 4 nights and we spent most of the time seeing the area. Great Smoky Mtn. National park is...

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Helpful?
Thank Markb53
Tammie M, General Manager at Wyndham Smoky Mountains, responded to this review

Thank you for taking the time to share your feedback with us. It shows us areas we can improve upon to make your experience GREAT the next time you stay with us! As the General Manager, I am committed to ensuring that our resort staff, units and amenities meet if not exceed your expectations. I apologize that there was a...

Milan, Tennessee
Reviewed 19 December 2015

Recently my husband and I had a 2 week stay at Wyndham Smoky Mountains. This is just a great place to stay. First week, had a 1 bedroom mini kitchen. That was fine for 2 people. Only it did not have a balcony. Did not like not being able to see outside. Second week, had a 2 bedroom 2 bath...

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Helpful?
Thank RJM819
Marcedes L, Guest Relations Manager at Wyndham Smoky Mountains, responded to this review

Thank you for your 5 Star Review! We are so glad to hear that you enjoyed your stay with us. Your comments and scores are most appreciated! Your continued satisfaction and trust in Wyndham are our top priorities. Thank you for the opportunity to serve you. We look forward to having you stay with us again in the future. Please...

Jonesborough, Tennessee
Reviewed 19 December 2015

Nice place to stay! Overall, it's well maintained. We go every year for a few days. It's convenient to enjoy Dollywood, musical shows, hiking, Smoky Mountain National Park and more. The area is perfect for families. We enjoy cooking some of our meals, and I find the kitchen well stocked. We rarely watch TV, but there was a special this...

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Helpful?
1Thank KatWat39
Marcedes L, Guest Relations Manager at Wyndham Smoky Mountains, responded to this review

We truly appreciate your feedback; it is our goal to provide you with a positive, memorable experience each and every time you stay with us. We are constantly working hard to make Wyndham Smoky Mountains Resort standout from the rest. We need customers like you to make us successful! We are proud to be a Wyndham property, and we know...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Concierge
  • Self-Serve Laundry
  • Multilingual Staff

Additional Information about Wyndham Smoky Mountains

Address: 308 Collier Dr, Sevierville, TN 37862-6926 (Formerly Fairfield)
Region: United States > Tennessee > Sevier County > Sevierville
Price Range: $229 - $476 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Wyndham Smoky Mountains 3*
Number of rooms: 550
Reservation Options:
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Also Known As:
Wyndham Smoky Mountains Hotel Sevierville
Fairfield Smoky Mountains
Wyndham Sevierville
Sevierville Wyndham
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Questions & Answers

Here's what travellers have asked, with answers from Wyndham Smoky Mountains staff and other travellers.
36 questions
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Questions? Get answers from Wyndham Smoky Mountains staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms have a great view.”
WARRENS1222, 16 May 2017 | Read review
“We had a room on the top floor, I highly recommend. There are escalators but we also enjoyed the steps.”
kamaraholmes, 1 May 2017 | Read review
“The rooms across the street from check in are closer to the activity center with most of the things for the kids.”
lisakY9786PM, 30 Mar 2017 | Read review
“Don't think it matters, they are going to put you where they want you.”
jlbMiddletown_Ohio, 29 Mar 2017 | Read review
“Very accessible, ADA aids provided if made aware of a need.”
A1288MMrichardg, 17 Mar 2017 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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