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Resort at Governor's Crossing

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1,079 Reviews from our TripAdvisor Community

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Showing 1,076: English reviews
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Dallas, Texas
Reviewed 2 days ago NEW

My family and I celebrated my aunt's 58th birthday and my daughter's Spring Break at this resort. The accommodations were wonderful. There is an indoor waterpark and arcade on site. This location is in the middle of everything as thee was something for all ages. There is a movie theater two minutes away and a trampoline park across the street....

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Thank lorimac29
Orlando, Florida
Reviewed 4 days ago NEW

Great place! Rooms were clean, comfortable and spacious. Beautiful mountain view. Staff was very friendly. Location was perfect, minutes from Gatlinburg and Pigeon Forge. I'll definitely stay there again! Indoor waterpark very convenient when temperatures are low.

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Thank mvega920
Lexington
Reviewed 5 days ago NEW

A very friendly helpful staff at check-in. Our room was very nice, over looking the outside pool. We did not hear any noise from the hallways, or outside. Housekeeping staff was very helpful and the room was very clean. The parking was a little crowded and it was hard to find a place when coming in late, but parking in...

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Thank hunter C
TheResort, Manager at Resort at Governor's Crossing, responded to this review

Thanks for the great review. We are glad you found The Resort at Governor's Crossing accommodating to meet all your needs and we will pass on the kind words to our staff. Assistant General Manager, Cierra Layman

Chesapeake, Ohio
Reviewed 5 days ago NEW

We've stayed at The Resort for many years. Rooms are always clean and spacious. The kids love the waterpark and outdoor pools. This is always our go to place and we recommend it to our friends who are coming to the area.

Review collected in partnership with this hotel
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Thank aprilp740
TheResort, Manager at Resort at Governor's Crossing, responded to this review

Thank you for a wonderful review and for making The Resort at Governor's Crossing your home away from home. We enjoy having you as our guest and we are looking forward to next time! Assistant General Manager, Cierra Layman

Reviewed 6 days ago NEWvia mobile

Definitely not the worst hotel I've stayed in, but pretty disappointed. The trash had not been emptied when we checked in. I couldn't turn the AC on, and my safe did not work. The shower smells like wildew according to wife. Pillows were one is not enough and two were too much. Indoor pool is always crowded. Clean otherwise, bed...

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Thank Bryan M
TheResort, Manager at Resort at Governor's Crossing, responded to this review

Thank you for taking the time to write this review and we will address any issues. We are happy to hear you enjoyed the beds. Hope to see you when you return to the Smoky Mountains. Assistant General Manager, Cierra Layman

Johnson City, Tennessee
Reviewed 1 week ago NEW

Chris, is a pool attendant, at Governor's Crossing. He did a fantastic job making safety at the pool a priority! He was kind and clear as he helped children understand the rules for having fun!! Thanks so much!! Hope to see you the next time!!!

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1Thank boggs2017
TheResort, Manager at Resort at Governor's Crossing, responded to this review

Thank you for the review! We are glad you enjoyed the amenities offered and we will pass the kind words on to Chris. We hope next time you are in the area, you will stay with us again. Assistant General Manager, Cierra Layman

A TripAdvisor Member
1 review
Reviewed 1 week ago via mobile

As a family of five, used to the sugar sand beaches of the Gulf, this was a popular and close to home alternative. The price for a one bedroom condo that fit a family of five perfectly was extremely well priced and ready to use. The full kitchen, complete with anything needed to cook with, and local groceries...saved big on...

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Thank A TripAdvisor Member
TheResort, General Manager at Resort at Governor's Crossing, responded to this review

Thank you for the great review! We are glad you enjoyed your time with us. Spring Break is perfect tie to enjoy our water parks! Glad you found The Resort to meet all you needs and was a perfect value for your family. I will pass on your kind words to our staff and especially pool attendant Chris! We look...

Reviewed 1 week ago via mobile

Love this place. Best place to stay with family!! They are very friendly. Pool areas r awesome for kids. Mini putt putt. Room are clean. Winery nxt door. Walmart across. Plenty of stuff to do. Locate away from busy traffic. I will always book here.

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Thank Dinora O
TheResort, Manager at Resort at Governor's Crossing, responded to this review

Thank you for the great review! We are glad you enjoyed your time with us. Spring Break is perfect time to enjoy our water parks! Glad you found The Resort to meet all you needs and entertainment. Thank you for always staying with us and we are glad you are part of our Resort Family! Heather, General Manager

Reviewed 1 week ago via mobile

Once again we had a great time here. The people are wonderful and you receive excellent service. The pool was great and the life guard who worked after 7pm on 3-4-17. Was fabulous and made sure kids were being safe. This was our 4th stay and we have 5 children. So being family friendly is very important to us and...

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2Thank Mybabis
TheResort, Manager at Resort at Governor's Crossing, responded to this review

Thank you for the great review! We are glad you enjoyed your time with us. The pools and safety are out top priority so we can continue to have families, like yours. return over and over to stay with us. Glad you found The Resort Family Friendly and hope to see you again soon! Heather, General Manager

Reviewed 2 weeks ago via mobile

I recently just stayed at this hotel a week or so ago and this is by far one of the best hotels! I normally always stay here when I come to shop in gatlinburg and pigeon forge..however the woman at the counter made our stay even better she was very friendly. Jocelyne had a great attitude and a friendly smile...

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Thank Zarina L
TheResort, General Manager at Resort at Governor's Crossing, responded to this review

Thank you for the great review. We appreciate positive feedback and will pass on the kind words to Jocelyne. She is a true asset to our team. We look forward to having you back. Heather, General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
The Resort at Governor's Crossing offers 165 units for the perfect vacation. Our guest units can sleep from 2 to 14 and are equipped with full kitchens, baths with jetted tubs, modern decor and DVD players. The whole family will enjoy our year round climate controlled indoor water park and our seasonal outdoor water park with 5 pools, two hot tubs, high speed water slides, sauna, and a 250 foot lazy river. Be it a family vacation, weekend getaway, or a business trip you can rest assured that you have made the right choice when selecting to stay at The Resort at Governor's Crossing when looking for accommodations in the Smokies. ... more   less 

Additional Information about Resort at Governor's Crossing

Address: 225 Collier Dr, Sevierville, TN 37862-6911
Region: United States > Tennessee > Sevier County > Sevierville
Price Range: $140 - $338 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Resort at Governor's Crossing 3.5*
Number of rooms: 165
Reservation Options:
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Also Known As:
Resort At Governor`s Crossing Hotel Sevierville
The Resort At Governors Crossing
Governors Crossing Resort
Governor's Crossing
Resort Governors Crossing
Hotel Style:
#1 Green Hotel in Sevierville
#7 Romantic Hotel in Sevierville
#8 Family Hotel in Sevierville
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Questions & Answers

Here's what travellers have asked, with answers from Resort at Governor's Crossing staff and other travellers.
16 questions
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Delton, Michigan
1 month ago
louisville, ky
7 months ago
Princeton, West Virginia
alabama
Mount Airy, Georgia

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Questions? Get answers from Resort at Governor's Crossing staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floor has fireplaces which makes things cozy”
 of 5 bubbles lorimac29, 22 Mar 2017 | Read review
“We traveled with 4 adults and 2 kids 6 yes and we had a 2 bed apartment with plenty of room.”
 of 5 bubbles J9923JJadrianl, 25 Feb 2017 | Read review
“Go for the higher floor so you can't hear people above you”
 of 5 bubbles christys252, 20 Feb 2017 | Read review
“Rooms with separate bedrooms include family room, kitchen and laundry facility.”
 of 5 bubbles sarahstrickland3, 28 Jan 2017 | Read review
“views are the best from the top floor, and very accessible for anyone”
 of 5 bubbles cherylwG51KN, 19 Jan 2017 | Read review
5 of 5