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Resort at Governor's Crossing

Booking.comUS$79*
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GreenLeadersSilver level
07/05/2017 08/05/2017
1 room 2 adults 0 children
US$140*
US$79*
US$89*
US$140*
US$79*
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1,117 Reviews from our TripAdvisor Community

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There are newer reviews for Resort at Governor's Crossing
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Showing 1,114: English reviews
Marion, Virginia
Reviewed 27 August 2015

This email is to complain about service that my family and I recently received from Governor’s Resort Crossing. We have been repeat customers of this resort numerous times, as we chosen to stay here, over other resort in the area. Every time was wonderful and we were pleased with our stay. However, our most recent stay was most unpleasant. There...

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5Thank apey5
THeResort, Manager at Resort at Governor's Crossing, responded to this review

Thank you so very much for your thoughts and comments surrounding your recent stay at The Resort. Feedback from our guests is of the utmost importance to us as it provides us with a perspective that we do not normally have. We sincerely apologize for the delay in checking you into your room. It is never our intention to make...

Magnolia, New Jersey
Reviewed 24 August 2015 via mobile

My wife and I have had a wonderful time her at The Resort at Governors Crossing. Our room is huge and clean there is an onsite water park and the resort is a stones throw from all of the major local attractions, such as Dollywood and the new Island entertainment complex. We already started planing to come back next year...

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2Thank Topher1701
THeResort, Manager at Resort at Governor's Crossing, responded to this review

Thank you so very much for sharing your experience with us! It is always nice to hear our guests' comments when we have done a great job of making their vacation a pleasant one. We are excited to hear that you are enjoying your time so much that you have already started making plans for a return trip! We hope...

Hamlet, North Carolina
Reviewed 23 August 2015 via mobile

Being rather hard to please; I must say this place was truly tops. Its pretty much a huge, well-run, well-kept classy establishment that I definitely plan to stay at again. Indoor pools and curly slides are great for incliment weather. Close to all the pool places. Next door to outlet stores. They have pool attendants at all pools all the...

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Helpful?
1Thank kelstersc
THeResort, Manager at Resort at Governor's Crossing, responded to this review

Thank you fro your review of your visit with us. We enjoy hearing from our guests and welcome any opportunity to improve. It was so wonderful to hear that we were able to please you and your discerning expectations. Our number one goal is to make a strong and lasting positive impression on all of our guests and it was...

West Palm Beach
Reviewed 18 August 2015

Just returned from a three night stay and thoroughly enjoyed our accommodations. However two things should be addressed: first, the carpets need cleaning as our living room floor had major spots in it. And second, the two queen beds made unbelievable noise when you rolled over or sat on them. Needless to say we tried not to roll over or...

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Helpful?
2Thank Susan W
THeResort, Manager at Resort at Governor's Crossing, responded to this review

Thank you so much for sharing your experience during your visit with us! Feedback from our guests is so very important to us and our continuing commitment to providing a fantastic vacation experience for each and every one of our guests. We are sorry that you found your carpets to be in the state that you mention. We are currently...

Michigan
Reviewed 17 August 2015 via mobile

We stopped in on a whim to see if they had a room. We ended up in a two bedroom condo. Nice clean accommodations overlooking the pool and lazy river. Resort was clean and staff was very friendly and helpful. Kids played in the pools for hours. Would recommend for families for sure!

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Helpful?
Thank Lillygrace269
THeResort, Manager at Resort at Governor's Crossing, responded to this review

Thank you so very much for your review of our property! We value each and every comment shared with us by our guests and appreciate the opportunity to improve when it presents itself. We are so pleased that you enjoyed your condo along with the amenities that we offer. Our entire staff work very hard to ensure that all of...

Pattonsburg, Missouri
Reviewed 16 August 2015

We all loved this Hotel! Very clean we stayed in a 2 bedroom suit it was pricy but well worth it and I could of gotten it cheaper I'm guessing but I got it last min! It had it all even a washer/dryer! The pool was very fun inside and out outside had a slide and a wipe out log...

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Helpful?
Thank Jaimie777
THeResort, Manager at Resort at Governor's Crossing, responded to this review

Thank you kindly for sharing your experience with us. Feedback from our guests is of the utmost importance to all of us here as it gives us invaluable insight to how we are performing as a whole. We are so pleased to know that you and your family enjoyed yourselves so much that you chose to stay with us twice...

Akron, Ohio
Reviewed 15 August 2015 via mobile

Just very welcoming fun indoor and outdoor pools game room awesome Sally was very welcoming I will definitely go again rooms where available when you got there very clean and nice and welcoming rooms great views I love it and fun shops around

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Thank gizzymo29
THeResort, Manager at Resort at Governor's Crossing, responded to this review

We thank you very much for the review of our property! Our number one goal is to provide clean, comfortable, and affordable accommodations for everyone and it is always nice to hear when we do just that for our guests. Sally will be so pleased to learn that she had a positive impact on your vacation experience along with the...

Cincinnati, Ohio
Reviewed 14 August 2015

When we arrived to the hotel at 5:30pm and check in was at 4:00pm our room still was not read which was disappointing after a long trip with a 6 week old, but the staff was very polite and of course the situation was understandable. Due to this they were very kind about us having a late check out. The...

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Helpful?
Thank ericap353
THeResort, Manager at Resort at Governor's Crossing, responded to this review

Thank you so very much for taking the time out of your day to share your thoughts with us. We love to hear from our guests whether they be good or bad comments and welcome any suggestions you may have to share that could make your stay that much more enjoyable. We are so very sorry that we failed to...

Akron, Ohio
Reviewed 14 August 2015 via mobile

First time stay at Resort at Governor's Crossing. Kids entertained with mini golf, pool and game room. Sally at the front desk made us feel welcome and was friendly. Room was spacious and ready when we arrived. Great location. Will definitely be back.

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3Thank Waffles1965
THeResort, Manager at Resort at Governor's Crossing, responded to this review

We appreciate your review of your stay at The Resort! Hearing directly from our guests gives us every opportunity to acknowledge our staff members that go above and beyond such as Sally as well as providing us with valuable insight into any areas that we need to focus on. We were so glad to hear that you enjoyed your stay...

Maryland
Reviewed 13 August 2015

I have very mixed feelings about my stay at the Resort at Governors Crossing. On the positive side, I can say our queen beds were very comfortable, the room size is big, having a washing machine and dryer was awesome, and we loved the lazy river. But, if you don’t absolutely want a washer and dryer in your room, you...

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1Thank OnVacationToday
THeResort, Manager at Resort at Governor's Crossing, responded to this review

Thank you very much for sharing your thoughts with us. Feedback from our guests is vital to our operations and gives us the truest indication of how we are performing as a whole. We are so very sorry that we failed to exceed your expectations during your recent visit. We all work very hard to ensure that each and every...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
The Resort at Governor's Crossing offers 165 units for the perfect vacation. Our guest units can sleep from 2 to 14 and are equipped with full kitchens, baths with jetted tubs, modern decor and DVD players. The whole family will enjoy our year round climate controlled indoor water park and our seasonal outdoor water park with 5 pools, two hot tubs, high speed water slides, sauna, and a 250 foot lazy river. Be it a family vacation, weekend getaway, or a business trip you can rest assured that you have made the right choice when selecting to stay at The Resort at Governor's Crossing when looking for accommodations in the Smokies. ... more   less 

Additional Information about Resort at Governor's Crossing

Address: 225 Collier Dr, Sevierville, TN 37862-6911
Region: United States > Tennessee > Sevier County > Sevierville
Price Range: $123 - $340 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Resort at Governor's Crossing 3.5*
Number of rooms: 165
Reservation Options:
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Also Known As:
Resort At Governor`s Crossing Hotel Sevierville
The Resort At Governors Crossing
Governors Crossing Resort
Governor's Crossing
Resort Governors Crossing
Hotel Style:
#1 Green Hotel in Sevierville
#7 Romantic Hotel in Sevierville
#8 Family Hotel in Sevierville
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Questions & Answers

Here's what travellers have asked, with answers from Resort at Governor's Crossing staff and other travellers.
18 questions
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Questions? Get answers from Resort at Governor's Crossing staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I think they should be more on top of stocking up the room. After being out all day vacationing and having fun, you shouldn't have to come to an un stocked room.”
P6425SKstephaniec, 27 Apr 2017 | Read review
“First floor rooms will be convenient to the indoor pool but avoid if the noise would bother you”
I7874GDheatherm, 21 Apr 2017 | Read review
“Location is very good easy to get where you want and close to some of the best shopping and eating”
mdyerstraits, 20 Apr 2017 | Read review
“Definantly accomadations to meet your needs!”
K6330QOjohnc, 14 Apr 2017 | Read review
“The rooms are very clean”
Familyfun2014Dec, 2 Apr 2017 | Read review
5 of 5
Booking.com
US$79* /night
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TravelocityUS$89
PricelineUS$79
TripAdvisorUS$79
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Prices are for 1 room, 2 adults
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