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Hidden Mountain Resorts

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392 Reviews from our TripAdvisor Community

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Showing 392: English reviews
VIRGIE
Reviewed 15 July 2014

Very clean and comfortable cabin... all of the amenities were great! The staff was top notch... I called them up with a last minute request during the busiest time of the year! They bent over backwards to accommodate!! What was even better, was that we decided to that we wanted two more nights right during the 4th of July weekend....

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Helpful?
Thank RONNIE A
SerenityKelly, Manager at Hidden Mountain Resorts, responded to this review

I am so happy to hear that our staff was able to accommodate your requests. I am glad you all enjoyed your convenient cabin by the pond. We appreciate your recent stay with us, and look forward to having you back again soon. Sincerely, Serenity Kelly

Tellico Plains, Tennessee
Reviewed 15 July 2014

The cabin was very nice. Wasn't as big as it appeared in the pictures but for only two people it was fine. There was a few bugs around the sunken tub that should have been cleaned up. I did notice a few cob webs in the corners but overall the cabin was clean.

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Thank MWest04
SerenityKelly, Manager at Hidden Mountain Resorts, responded to this review

I am glad that you had an over all good stay with us. We look forward to having you back. Sincerely, Serenity Kelly

Florida
Reviewed 15 July 2014 via mobile

We enjoyed our time....we have stayed in many other cabins that we loved. The magnolia cabin had a few problems with bugs, water pressure, and things not working.... but the office people are wonderful.... this particular cabin just needs some tlc before renting....

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Thank Hope M
SerenityKelly, Manager at Hidden Mountain Resorts, responded to this review

We appreciate your recent visit us, and your feedback on the Magnolia Cabin. We have forwarded your comments. We look forward to serving you again soon. Sincerely, Serenity Kelly

Reviewed 15 July 2014

The cabin was the perfect size for our family. Some of the features need an update and the beds were somewhat uncomfortable. There was a sewage smell outside that was difficult to ignore while enjoying a meal on the deck. There is not really any view of the mountains from this cabin's deck. The officestaff was very friendly and helpful....

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Thank Becky E
SerenityKelly, Manager at Hidden Mountain Resorts, responded to this review

We appreciate your recent stay with us, and I am happy to hear that you will stay with us again when you return to the area. We do appreciate your feedback, and look forward to serving you again soon. Sincerely, Serenity Kelly

Glasgow, Kentucky
Reviewed 14 July 2014

Nice location to pigeon forge and GSMNP, cabin was outdated and needed updates...Water smell ( from well ) was very offensive and made showering nauseous. Obvious that only quick spot cleaning is done between guests check in and out. Dishwasher was incredibly loud, master bed mattress on main level was very cheap and uncomfortable, guest bed in loft was rickety...

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1Thank chglasgow
SerenityKelly, Manager at Hidden Mountain Resorts, responded to this review

We do appreciate your recent stay with us and your feedback. I hope that you also filled out the comment card in your cabin so that we can forward it to the owner. We do appreciate your business, and hope you will stay with us again. Sincerely, Serenity Kelly

Virginia
Reviewed 14 July 2014

We found the cabins at Hidden Mountain Resorts to be very clean and luxurious. The location was ideal for any excursions into Pigeon Forge and other nearby local attractions. We would definitely recommend this to anyone who wanted something a little more like home than a hotel room.

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Thank scott_tau
SerenityKelly, Manager at Hidden Mountain Resorts, responded to this review

Thank you for your recent stay with us. I am glad that you enjoyed your retreat. We appreciate the recommendation, and look forward to having you back again soon. Sincerely, Serenity Kelly

Somerset, Kentucky
Reviewed 13 July 2014

Hidden Mountain Resorts location is fantastic when it comes to the easy access to everything n Pigeon Forge. However, the roads could have been better. I couldn't even see if someone was coming up a hill before I went down a steep hill where I didn't even see where the road was. Overall, the cabin was nice and well maintained....

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Thank Daniel W
SerenityKelly, Manager at Hidden Mountain Resorts, responded to this review

I am glad to hear you and your new bride enjoyed your recent stay with us. We appreciate your feedback. We do offer cabins with more of a mountain view. Some ones you may consider next time would be units 5126 or 2521. These units rent for $175 per night. We look forward to serving you again. Sincerely, Serenity Kelly

Pinckney, Michigan
Reviewed 12 July 2014

The cabin we stayed at was beautiful. Everything was well maintained. The location was perfect to do everything we wanted to do while vacationing in the Smoky Mountains. We would definitely recommend this place to our family and friends!

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Thank Allensandra
SerenityKelly, Manager at Hidden Mountain Resorts, responded to this review

I am glad that you had your family had a wonderful stay. We look forward to having you back again soon. Sincerely, Serenity Kelly

Reviewed 12 July 2014

Over all the trip and stay was great. There were a few things I wish had been taken care of before be arrived. The hot tub had an awful smell, could not use it. Outside lights couldn't get to work. The worst part was when I got home I had an unwelcome visitor, a roach was in my makeup bag...

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2Thank barbara L
SerenityKelly, Manager at Hidden Mountain Resorts, responded to this review

I am happy to hear that your overall stay was good. We do appreciate your feed back, and we have forwarded it to the appropriate parties. We do hope you will stay with us again soon. Sincerely, Serenity Kelly

Jonesborough, Tennessee
Reviewed 12 July 2014

This is one of the best resorts in The area.. Easy access from the parkway. Secluded cabin by a fishing pond were our 2 year old grandsons caught lots of fish. The pool was excellent for the kids. We will stay again. Cabin will sleep 6 comfortably. Spent the 4th of July at this cabin and had a great vacation.

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Thank surge55
SerenityKelly, Manager at Hidden Mountain Resorts, responded to this review

I am happy to hear that your family enjoyed their recent 4th of July stay with us. Unit 4052 does have great access to the fishing pond. I am glad your grandson enjoyed it! We look forward to having you back again soon. Thank you, Serenity Kelly

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Conference Facilities
Official Description (provided by the hotel)
Hidden Mountain Resort is the original Log Cabin Resort in the Smoky Mountains. We offer an indulgent retreat for visitors to Sevierville, Pigeon Forge & Gatlinburg, TN. Family-owned and operated since 1981, Hidden Mountain Resort now includes properties at Hidden Mountain East & West, as well as the Dell- a Class-A Motorcoach Resort. Our Log Cabins range in size from one bedroom romantic suites up to a stunning 14 bedroom lodge on the river. Log Cabin amenities include a fully-equipped kitchen and linens, with most cabins offering a Hot Tub, Fireplace, Washer/Dryer, Whirlpool Tub, and more. Resort amenities include a 24/7 office, award-winning swimming pools, fishing ponds, picnic pavilions, walking trails, gazebos and our beautiful Log Cabin Conference Lodge for weddings, reunions, meetings & retreats. Hidden Mountain Resort offers 2 convenient locations. Our main location at Hidden Mountain East is easily located near near The Apple Barn & Cider Mill and Tanger Outlets at Five Oaks plus all of the theater, dining, and attractions of the area. Our original location at Hidden Mountain West offers a more secluded and rustic setting for your mountain adventure. We hope to see you soon in the Smokies! ... more   less 

Additional Information about Hidden Mountain Resorts

Address: 475 Apple Valley Rd, Great Smoky Mountains, Sevierville, TN 37862-5449
Region: United States > Tennessee > Sevier County > Sevierville
Price Range: $105 - $1,750 (Based on Average Rates for a Standard Room)
Number of rooms: 262
Also Known As:
Hidden Mountain Hotel Sevierville
Hidden Mountain Resort
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Questions & Answers

Here's what travellers have asked, with answers from Hidden Mountain Resorts staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“your choice of condo, cottage or cabin”
 of 5 bubbles gloriajohnson31, 1 Feb 2017 | Read review
“main floor rooms are good for people who cant climb stairs.”
 of 5 bubbles RUSTYSRODS, 21 Nov 2016 | Read review
“Go to Hidden Mountains web site And look at the cabins.”
 of 5 bubbles onebyone, 14 Oct 2016 | Read review
“Consider how much travel up and down the winding roads you an handle when choosing a cabin location.”
 of 5 bubbles 945cameronk, 28 Sep 2016 | Read review
“This is a cabin, not a hotel.”
 of 5 bubbles kentuckyvacationeer, 20 Sep 2016 | Read review
5 of 5