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La Quinta Inn & Suites Smyrna TN - Nashville

Traveller (52)
Room & Suite (49)
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Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
76 guest rooms all featuring mini fridge, microwave, 50" Flat Screen TV, complimentary WIFI, in room coffee makers. Bright Side Breakfast served each morning complimentary featuring Make Your Own Waffles, scrambled eggs, bacon and/or sausage, biscuits, assorted breakfast breads and pastries, assorted yogurts, fresh fruit, assorted cold cereals, coffee, hot tea and fruit juice. Outdoor Pool, fitness center, 24hr business center and complimentary free parking. Convenient to shopping and variety of restaurants. Located off of I-24 at Exit 66.
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Property amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Business Centre with Internet Access
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Wheelchair Access
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Room features
Accessible rooms
Air Conditioning
Microwave
Non-Smoking Rooms
Refrigerator in room
Suites
Good to know
HOTEL STYLE
Mid-range
Quiet
HOTEL CLASS
616Reviews
89Photos
0Q+A
64Room tips
Traveller rating
  • 339
  • 154
  • 65
  • 32
  • 27
Time of year
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  • English
Popular mentions
Comfortable place with nice area for our dogs to relieve themselves. The bed was comfy and room was clean. Breakfast offerings were adequate with plenty of variety. We so appreciate being able to bring the pups and have them be comfortable. Thanks!
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Review collected in partnership with this hotel
We ALWAYS stay at the Smyrna location, whenever making our annual trip to a family reunion. Have ALWAYS been happy during our stay. Had some issues this time. After 4 attempts with different keycards, we finally were given the “house key” bc it was the only one that would open
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Review collected in partnership with La Quinta
Response from LaquintaSmyrnaMgmt, Manager at La Quinta Inn & Suites Smyrna TN - Nashville
Responded yesterday
I recently received your review of La Quinta Smyrna TN - Nashville. It would appear we dropped the ball on meeting your expectations. While I regret this is the first time I am being made aware of your experience, I appreciate your feedback. This is definitely not the experience we want you to have when staying with us Rest assured your comments will be shared with our team, and it’s through comments such as yours that we’re able to improve. Thanks again for your time, and hope we’ll see you back with us at La Quinta Inn and Suites once again.
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Everything was perfect until I met Sheila. Treated me and my group like a 5 star hotel, until Sheila came to work. For some odd reason she thinks it is ok to yell at kids and be rude without even introducing herself. When I asked her for name she said you can leave.
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Review collected in partnership with La Quinta
Response from LaquintaSmyrnaMgmt, Manager at La Quinta Inn & Suites Smyrna TN - Nashville
Responded 4 days ago
Thank you for your feedback! I have just received a review of your experience here at the Smyrna/Nashville TN La Quinta. I apologize for any experience(s) you may have encountered with any of our guest service representatives. Rest assured your comments will be shared with management and the respective guest service representative as we look further into the issue(s) and use them as coaching tools. I really appreciate your feedback as it will help us improve. Our team looks forward to providing you with exceptional service in the future. It’s our commitment to serve our guests to our best ability and hope to always exceed your expectations. We’ll see you soon.
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Location was perfect since it doesn't trap you in Nashville traffice jams. Staff friendly and the surroundings were clean and safe. Had two problems during our stay: A) the mattress in our room sagged badly and needed replacement (we told the front desk about it on our way out);
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Review collected in partnership with this hotel
Response from LaquintaSmyrnaMgmt, Manager at La Quinta Inn & Suites Smyrna TN - Nashville
Responded 2 weeks ago
Thanks for your feedback! I have just received a review of your experience here at Smyrna TN - Nashville La Quinta. I apologize for the mattress. I would normally say pleas let us know of any issues regarding your room immediately so that we could move you to a more desirable room but I understand most people do not find out about a bed until they are tired enough to go to sleep in one. As for the thermostat I hope you were using the wall thermostat; not the one by the window. I really appreciate your feedback as it will help us improve. Our team looks forward to providing you with exceptional service in the future. It’s our commitment to serve our guests to our best ability and hope to always exceed your expectations. We’ll see you soon.
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Good room and facilities. Arrived in the dark and a little hard to find since away from the main drag but Close to lots of restaurants. Breakfast was good. Overall clean environment and good staff. Will likely return or look at others en route. Appreciated poop bags for the dogs.
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Response from LaquintaSmyrnaMgmt, Manager at La Quinta Inn & Suites Smyrna TN - Nashville
Responded 3 weeks ago
Africa1463, Thank you for your wonderful feedback! I’m pleased to hear that you had such an enjoyable stay at Smyrna TN - Nashville La Quinta. Our team looks forward to providing you with exceptional service in the future. It’s our commitment to serve our guests to our best ability and hope to always exceed your expectations. We’ll see you soon.
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All photosTravellerRoom & SuiteDining Pool & BeachBusiness Centre & Event Rooms
The lighted switches were a nice touch.
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12345610
"Shelia is crazy!!!"
"If it had been warm the huge air conditioning units outside our window would have been very loud."
"Very pleased King Bed was the best hotel bed I have sleep in for years. Thanks "
"The blankets on the beds are way to heavy for the temperatures."
"hire enough housekeeping staff to adequately keep rooms cleaned and serviced"
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12345613
PRICE RANGE
US$103 - US$191 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
la quinta inn & suites smyrna hotel smyrnala quinta inn and suites smyrna
LOCATION
United StatesTennesseeSmyrna
NUMBER OF ROOMS
76
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