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Hilton Garden Inn Nashville/Smyrna

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#2 of 12 Hotels in Smyrna
Certificate of Excellence
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Hilton Garden Inn Nashville\/Smyrna
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462 Reviews from our TripAdvisor Community

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Showing 458: English reviews
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Guntersville, Alabama
Reviewed yesterday NEW

When I reserved the room I apparently made the mistake of using my debit card. They then charged (or as they called it) held my money $50 more than the room for 4 days. I gave them another card at check in this did not keep my checking account being held for ransom.

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Thank P820LUangelam
Newburgh, Indiana
HOTEL’S FAVOURITE REVIEW
Reviewed 6 March 2017

We were in town for soccer tournament and enjoyed our stay at this Hilton Garden. Joy at the front desk was a pleasure to work with. She was very polite and accommodating when needed. We were able to check in before our games, cook to order breakfast with vouchers were awesome for the players as well as health conscious parents....

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Thank harmonquinn
About Hotel's Favourite Review
KanaHotelGroup, Manager at Hilton Garden Inn Nashville/Smyrna, responded to this review

Thank you for complimenting our staff here at the Hilton Garden Inn Nashville/Smyrna. We will be sure to let them know of your good review. Your good review is appreciated and we look forward to your next visit.

Gilbert, Arizona
Reviewed 3 days ago NEW

I needed a last minute place to stay for a trip to Nashville. All the usual places I stay were booked. I like to stay at Hilton brand hotels, this hotel was a little further from the city than I would normally stay at. The experience I had was excellent, the same as I always get at a Hilton hotel....

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Thank Frank S
KanaHotelGroup, Manager at Hilton Garden Inn Nashville/Smyrna, responded to this review

Thank you for choosing to stay with us and we appreciate your good review. Please return again the next time your in our area.

Reviewed 5 days ago NEW

The room is right off the interstate, clean, restaurants close. The concierge was very accommodating and Ms. Pam went out of her way to make sure we had everything we needed. It was as close to staying at home as you can get. Angel Kent

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Thank Angel K
KanaHotelGroup, Manager at Hilton Garden Inn Nashville/Smyrna, responded to this review

We are glad to have made your stay here at the Hilton Garden Inn Nashville/Smyrna such a comfortable one. Thank you for your good review and we hope to see you again the next time you are in our area.

Troy, United States
Reviewed 1 week ago

We had been traveling most of the day and got stuck in Nashville traffic so were very happy to find the Hilton Garden Inn. There were only 2 rooms left! Room was great, staff was friendly and we were really pleased to learn that we didn't have to drive to a restaurant because this hotel has one! Would definitely recommend...

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Thank thomascW6699WI
KanaHotelGroup, Manager at Hilton Garden Inn Nashville/Smyrna, responded to this review

We are glad you found us too. Here at the Hilton Garden Inn Nashville/Smyrna we do our best to make our guests feel welcome and are glad to have accomplished this for you. Your good review is appreciated and we hope to see you again.

Nashville/Smyrna, United States
Reviewed 1 week ago

Overall staff was extremely rude. Front desk and breakfast attendant. Front desk attendant was never to be found or hanging out at the bar. Breakfast attendant did not tell us that our dry cereal and bananas were going to be charged to our room until after we ate. They charge $10.00 for an omelets! Just overall unpleasant stay. My family...

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Thank 311kylew
KanaHotelGroup, Manager at Hilton Garden Inn Nashville/Smyrna, responded to this review

Thank you for your feedback regarding your stay at our hotel. While we are very happy that you chose our hotel for your recent stay, we are sorry that you were disappointed with some aspects of your stay with us. Please accept our sincere apologies and we hope that next time you are in town you consider staying with us...

Deville, United States
Reviewed 2 weeks ago

I never leave bad reviews, but this was not a great experience. Our bed was horrible, shower looked filthy, and tp top it all off, there were several extremely noisy families on my floor. Wouldn't stay here again.

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Thank 169buffyd
KanaHotelGroup, Manager at Hilton Garden Inn Nashville/Smyrna, responded to this review

I understand that there were some issues that inconvenienced you particularly the disruptive noises coming from some of our guests’ suites. I thank you for bringing this issue to my attention. It is through feedback as yours that we evaluate ourselves and identify the areas where we can improve. I thank you for taking the time to share your recent...

West Monroe, Louisiana
Reviewed 2 weeks ago

I Enjoy My Stay At The Hilton Garden Inn To The Fullest. I Would Definitely Stay There Again And Recommend It To My Family And Friends, Without A Question. The Service Was Wonderful And So Was The Qualiy Of The Food In Their Restarant.

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Thank K3645TBveronicab
KanaHotelGroup, Manager at Hilton Garden Inn Nashville/Smyrna, responded to this review

We are glad you enjoyed your stay and that you will return again. Thank you for your good review of our hotel the Hilton Garden Inn Nashville/Smyrna.

Decatur, United States
Reviewed 3 weeks ago

The staff at this hotel exceeded most. The room was clean, comfortable and everything worked....even the television! The internet worked great and it was on of the most enjoyable stays at any hotel in a long time. I highly recommend this location!

Review collected in partnership with Hilton Garden Inn
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Thank Michael T
KanaHotelGroup, Manager at Hilton Garden Inn Nashville/Smyrna, responded to this review

Our associates pride themselves on providing excellent guest service and will be pleased to hear they exceeded your expectations! Your review will certainly be shared with them. Thank you for your good review of our hotel the Hilton Garden Inn Nashville/Smyrna and we look forward to hosting you again in the future.

Reviewed 4 weeks ago via mobile

Rooms were smaller than I'd expected which was ok but the beds were so hard I was unable to sleep we were in town for 2 nights so I left exhausted the staff and food was great a little expensive but tasty

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Helpful?
Thank Christina L
KanaHotelGroup, Manager at Hilton Garden Inn Nashville/Smyrna, responded to this review

We are constantly monitoring the performance of our hotel. Thank you for taking the time to share your experience and for providing us with feedback about your recent stay. Once again, the time taken along with the effort made to share your observations with us is most appreciated and allows us to continually improve and are vitally important in helping...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff

Additional Information about Hilton Garden Inn Nashville/Smyrna

Address: 2631 Highwood Blvd, Smyrna, TN 37167-9303
Region: United States > Tennessee > Smyrna
Price Range: $181 - $305 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Nashville/Smyrna 3*
Number of rooms: 20
Reservation Options:
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Also Known As:
Hilton Garden Inn Nashville/Smyrna Hotel Smyrna
Hilton Garden Inn Smyrna
Hilton Smyrna
Smyrna Hilton
Hotel Style:
#2 Business Hotel in Smyrna
#4 Romantic Hotel in Smyrna
#4 Family Hotel in Smyrna
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Nashville/Smyrna staff and other travellers.
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Questions? Get answers from Hilton Garden Inn Nashville/Smyrna staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Most economical in area and worth every dime.”
angelk648, 21 Apr 2017 | Read review
“get room away from freeway side.”
nmata, 20 Nov 2016 | Read review
“They only have five floors recommend something on that level.”
JEFFH263, 14 Nov 2016 | Read review
“Quiet environment.”
GerryPhilippe, 18 Aug 2016 | Read review
“If you don't need 2 beds, get a king room b/c you will have more space inside the room.”
JRees67, 25 Jul 2016 | Read review
5 of 5