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Tremont Lodge and Resort

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Tremont Lodge and Resort
Tremont Lodge and Resort
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174 Reviews from our TripAdvisor Community

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Showing 173: English reviews
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Harrison, Tennessee
Reviewed 1 week ago

If you can stay somewhere else do so. We were very disappointed with this motel. We should have checked out the first night. The heat and air conditioner blow out black particles onto the bed the staff said oh that's just the unit so they know about the problem but have not fixed. The walls are paper thin and we...

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Helpful?
Thank clay2n87
Reviewed 30 December 2016

I took three 13 year olds to this property post Christmas 2016. The larger suites were booked, so I got one Family Suite and one King Delux. Beds extremely comfortable. Kids wanted DVD in room and King Delux could have used a small kitchen table, but otherwise rooms were great.

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Thank Melissa M
Richton, Mississippi
Reviewed 12 December 2016

This hotel is another little gem in Townsend. I called early to reserve a room and let them know we would be a late arrival. We have stayed here once before before the room refurbishments and knew it was old but clean. The new beds were amazing. Not super firm, but I like a soft, cushy bed. The front desk...

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Thank acstuart217
New Castle, Virginia
Reviewed 10 December 2016

Loved the bed,the room and the place.The toilet was a tight space and wish there were more outlets near the bed for charging devices,a closet would be convenient,But everyone was great,helpful staff friendly maid service

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Thank Victor A
Ft. Walton
Reviewed 29 November 2016

Summary: 1) just a hotel, no dining area for guests 2) no phones in the rooms so no communication with the front 3) hot water died 4) "upgraded" rooms aren't that great Details: We went here during the Thanksgiving holiday thinking that this was going to be a lodge like we have experienced in other areas, with a dining area...

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1Thank fosgate3
Vancouver, Washington
Reviewed 26 November 2016

Our experience at Tremont Lodge and Resort was very pleasant. The staff was friendly and obliged our requests for extra towels for a nighttime swim in one of the outdoor pools. Our room opened to a lovely grassy courtyard area, we enjoyed it so much that we booked an extra nights stay. The decor had locally made pine furniture and...

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Thank casabuenainvestments
Reviewed 21 November 2016

As a 52 yr old I can honestly say that the accommodations last night were the worst I have EVER experienced. When your wife and daughter are unable to sleep waiting for 7 am to get there so we can leave, that says volumes. We spent a considerable amount of time looking at the sheets and beds afraid of bed...

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Thank Cam C
Knoxville, TN
Reviewed 20 November 2016

Just a room. Horrible odor in room that left my clothes smelling of the stench even after leaving the hotel. My stay was in building 4. Maybe others differ but there is doubt in my mind. Parking was sparce. Wish there were more hotel options in Townsend. At the conference rate of $185.00 per night, expected more. Definitely think the...

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Thank hrs1117
Charlotte, North Carolina
Reviewed 16 November 2016

We stayed in a king room with a fireplace on November 11. The fireplace was great, but the room was not very clean. The wood blinds were extremely dusty with cobwebs. The tub bottom was extremely dirty, permanently stained. The tub took over 15 minutes to drain leaving you in standing water while showering. For $200.00 a night this was...

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Thank shroux02
Reviewed 10 November 2016

Absolutely horrible bed; worst bed we have slept in our entire life! The bed sunk when you laid down and made all kinds of noise with every move. There was food or some sort of garbage in the railing that had obviously been there for quite some time as it had become hardened.

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Helpful?
Thank John S
AmyV-Tremont, General Manager at Tremont Lodge and Resort, responded to this review

Hello John, The comfort and well-being of our guests is our first priority here at Tremont Lodge, so please accept my apologies for the problems you report having with your bed, and thank you for taking the time to let us know about it so that we can get it fixed. We get so many compliments on our Serta Pillow-top...

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Cades Cove Suite with Two King Beds and a Queen Sleep Sofa (30)
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Deluxe Two Queen Room (12)
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King Fireplace Suite with Sleep Sofa (23)
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
GreenLeadersPlatinum level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
A new resort experience awakens on the peaceful side of the Smokies named Tremont Lodge & Resort. Open and accepting reservations, we are focused on providing each guest with a finely appointed room and the utmost care and service. Tremont Lodge & Resort is a unique 16 acre property with 132 hotel rooms, comprised of standard rooms as well as one and two bedroom suites. A total transformation has occurred with attention to every detail to make our guests welcome and comfortable. Each room and suite boasts new furnishings, carpeting, fixtures, flat screen televisions, a Keurig coffeemaker, fine linens, bedding and much more! Book your Group - as small as 10 for a Family Reunion or as large as 900 for a Convention or Wedding! This multi-property resort encompasses a Grand Lodge, featuring the original bar from the 1892 Chicago World's Fair, 132 Hotel Rooms & Suites, 30 Cabins and 92 RV sites, with the largest number of Waterfront RV sites in the area. Our Meeting Facilities are equipped with state of the art audio/visual capability, as well as the highest speed wireless internet connectivity available in our area, throughout the property. Tremont Lodge & Resort is the first in Townsend to earn the Tennessee Green Hospitality certification; this distinction is both stringent and audited. What does this mean to our guest? The Resort must actively conserve water, energy and sustain itself with as little impact to the environment as possible. Eco-friendly lodging is now available at the entrance to the Great Smoky Mountains! Enjoy our Concierge Service, allowing guests the convenience and care of booking outings with us. Fly fishing and trail guides with knowledge and history of the area are just some of the services that await you. Guests can experience a quiet and refreshing journey tubing down the Little River, with resort shuttle service to and from, or an afternoon in nearby Cades Cove, observing nature and history at it's best. Festivals abound in the Smokies affording you the opportunity to observe, photograph and enjoy the spring wildflowers, bluegrass music, fireflies lighting up the sky, fall foliage and so much more! To further pamper our guests, a full range of spa services will be added to The Resort in 2015, including body treatments, hot stone massages and holistic programs. Tremont Lodge & Resort looks forward to providing our guests with fine lodging and a variety of amenities & activities that will give you the backdrop to many fond memories to share with family and friends for a lifetime. ... more   less 

Additional Information about Tremont Lodge and Resort

Address: 7726 E Lamar Alexander Pkwy, Townsend, TN 37882-4039 (Formerly Valley View Lodge)
Region: United States > Tennessee > Townsend
Price Range: $114 - $256 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Tremont Lodge and Resort 3*
Number of rooms: 132
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Also Known As:
Valley View Hotel Townsend
Hotel Style:
#2 Green Hotel in Townsend
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Questions & Answers

Here's what travellers have asked, with answers from Tremont Lodge and Resort staff and other travellers.
9 questions
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Tampa, Florida
over a year ago
Gray
4 months ago

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Questions? Get answers from Tremont Lodge and Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“This was a good location to enjoy the national park and activities in Pigeon Forge & Gatlinburg.”
 of 5 bubbles W7512HXmelissam, 29 Dec 2016 | Read review
“get one of the newer remodeled one's”
 of 5 bubbles victora349, 10 Dec 2016 | Read review
“look elsewhere”
 of 5 bubbles fosgate3, 29 Nov 2016 | Read review
“try to get one close to the pools, its a large property”
 of 5 bubbles casabuenainvestments, 25 Nov 2016 | Read review
“Can't speak for the hotel, but this cabin is wonderful.”
 of 5 bubbles HenryHHenry, 4 Nov 2016 | Read review
5 of 5