Great place. Good checkin process. Close to the Smokey mountains! They extended our checkout for a additional hour so we could go on a sunrise hike. We loved the grounds very green. I would recommend.
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My husband and I stayed here for a quick 2 night stay for our anniversary. We stayed in the king jacuzzi suite. On the second evening when we filled up the jacuzzi and turned on the jets, there was a brown slime that appeared on...More
I am so very sorry about the problems you experienced while staying here at Tremont. Under no circumstances are any of the issues that you experienced normal, or what we strive to provide. I regret that I have been out sick and am just now...More
First room we were put in was supposed to have been newly remodeled. The a/c compressor quit within an hour. Had to change room. Toilet started running water in middle of night. I had to get up at 2am to work on that. Next morning...More
If your looking for a nice pet friendly place to stay in the Smokey Mountains, Tremont Lodge is worth a stay. We didn't have a reservation and called while on the road and reserved a room. Was worried until we arrived. The room was large...More
Management was straight out about not having upgraded facilities in a little while. With this in mind we were very pleased and surprised at our visit. No, it's not NEW but it IS very clean. No unusual smells or stains. The carpet, bedding materials and...More
"There are no elevators, so if you have heavy luggage, request a parking lot level room. (not all level 1..."
"The facility is large; several buildings. We stayed near the office which made for easy in and out onto the..."