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Best Western Bastrop Pines Inn

TripAdvisorUS$89*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$117*
US$89*
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US$95*
US$95*
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Best Western Bastrop Pines Inn
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93 Reviews from our TripAdvisor Community

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There are newer reviews for Best Western Bastrop Pines Inn
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Showing 93: English reviews
Reviewed 19 September 2016

No towels in the room, asked 2 time for towels. Received scratchy POOL Towels, I asked why and was told "we are out of clean towels". In the middle of the night (12a-1am) the Air Conditioning stopped working. Called down to the main desk & kept being placed on hold with no answer (phone was picked up then silence on...

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Helpful?
Thank Leigh M
mgr44646, General Manager at Best Western Bastrop Pines Inn, responded to this review

Dear Guest, I apologize for the issues you experienced during your stay. I am glad front desk was able to accommodate you by moving you to another room. Also, we have increased our inventory of housekeeping supplies to prevent shortage in the future. We will be using your feedback to train the front desk and improve customer service. I am...

tarboro, United States
Reviewed 15 September 2016

One of my favorite places to stay. Clean modern hotel. Great folks at the front desk. Places to eat within walking distance. Easy drive to airport in Austin. I ways stay here when I fly in to Austin-Bergstrom airport.

Review collected in partnership with Best Western
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Helpful?
Thank Thurman K
mgr44646, General Manager at Best Western Bastrop Pines Inn, responded to this review

Dear Guest, Thank you for a great review of the hotel and our great staff. I'm glad you were able to visit the local restaurants during your stay. We appreciate your loyalty to our hotel. Thank you for staying with us. We shall see you on your next visit to Bastrop.

Bedford, Texas
Reviewed 14 September 2016

The bed is comfortable, room large, plenty of hot water, and room clean. The breakfast was typical for this star level of hotel (waffles, scrambled eggs, sausage or bacon, cereals, bagels, etc.). The employees were personable and friendly. If you shop at a major booking agency you can get a great rate, otherwise it will be just short of a...

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Helpful?
Thank Robert MB B B
mgr44646, General Manager at Best Western Bastrop Pines Inn, responded to this review

Dear Guest, Thank you for a great review of the hotel and it's amenities. We appreciate your compliments and positive feedback. Thanks for staying with us. We hope to see you soon.

Reviewed 10 September 2016

Well maintained hotel with spacious and nicely decorated rooms. The bed was comfortable and the included breakfast had a nice variety. The location is easy to access. I did not swim in the pool, but it looked cleaned and well kept. The staff were all friendly and professional.

Review collected in partnership with Best Western
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Helpful?
Thank U8733SMtinac
mgr44646, General Manager at Best Western Bastrop Pines Inn, responded to this review

Dear Guest, Thank you for an excellent review. We appreciate your compliments and are glad your stay was comfortable. Thank you for staying with us. We hope to see you soon.

Reviewed 7 September 2016

We were in town for Labor Day weekend visiting friends and this hotel was perfect for our needs. Nice clean hotel that is pretty new. The elevators were in and out of service but luckily they worked each time we needed them. We didn't get to use the pool facilities as planned but it appeared to be clean as families...

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Helpful?
Thank Rita G
mgr44646, General Manager at Best Western Bastrop Pines Inn, responded to this review

Dear Guest, Thank you for staying with us and providing us with valuable feedback. We were experiencing some issues with the elevator for a short period of time but they have been resolved. We will use your input about the shower head to make the necessary improvements. We appreciate your loyalty towards Best Western and hope to see you soon.

Calgary, Canada
Reviewed 7 September 2016

Clean facility, friendly staff and great location surrounded by amenities - shopping, dining etc. and easy access to freeway and minutes from Austin and surrounding area ALL at affordable prices. Highly recommended, will definitely stay again when in the area.

Review collected in partnership with Best Western
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Helpful?
Thank SpikeR59
mgr44646, General Manager at Best Western Bastrop Pines Inn, responded to this review

Dear Guest, Thank you for staying with us and providing us with an excellent review. I'm glad you were able to enjoy the shopping and dining in the area surrounding the hotel. We appreciate your recommendation and hope to see you soon.

Corpus Christi, Texas, USA
Reviewed 7 September 2016

The property was clean. The lobby is nice. The room was large, well-decorated, and had a comfortable bed and pillows. This is a good property to consider if you're looking for something within a short drive of Austin.

Review collected in partnership with Best Western
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Thank FromThe361
mgr44646, General Manager at Best Western Bastrop Pines Inn, responded to this review

Dear Guest, Thank you for staying with us and providing a very positive review of the hotel and its amenities. Thanks for recommending our hotel. We hope to see you soon.

Brackettville, Texas, United States
Reviewed 28 August 2016 via mobile

Very comfortable stay, clean rooms breakfast, courteous and professional staff. Staff went out of their way to assist us in meeting our unexpected needs. Great Place to consider if you are in the area

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Helpful?
Thank YJJimenez
mgr44646, General Manager at Best Western Bastrop Pines Inn, responded to this review

Dear Guest, Thank you for an excellent review and for recommending our hotel. We appreciate your compliments. I'm glad the hotel staff was able to meet your needs during your stay. Thanks for staying with us. We hope to see you soon.

Reviewed 26 August 2016 via mobile

Mary Jane & the entire staff of this hotel made this a great experience when my daughter and I had to be out of our home for @3weeks. The room was comfortable, no disappointment and well appointed. Mary Jane was aware of our situation and took care of us above and beyond. Thanks

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1Thank Liz S
mgr44646, General Manager at Best Western Bastrop Pines Inn, responded to this review

Dear Guest, Thank you for taking the time to review us. We are glad you had a wonderful stay and our entire staff along with Mary Jane was able to take care of you and your daughter. Thanks for staying with us.

Chicago, Illinois
Reviewed 5 August 2016

First of all Mary Jane went out of her way to accommodate my team, we were at another hotel in town, and she won us over. The whole staff was very friendly, and helpfull. Austin made checkinging in fast, and easy. Housekeeping did a top notch job (rooms looked great, and I'm picky).This hotel is in a nice quite area,...

Review collected in partnership with Best Western
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2Thank 626frankr
mgr44646, General Manager at Best Western Bastrop Pines Inn, responded to this review

Dear Guest, We appreciate you taking the time to provide an excellent review of our hotel. Thank you for commending our staff for their top notch housekeeping and awesome guest service. We are glad you stayed with us and look forward to your next stay.

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Meeting Rooms
  • Banquet Room

Additional Information about Best Western Bastrop Pines Inn

Address: 107 Hunters Crossing Blvd, Bastrop, TX 78602-3887
Region: United States > Texas > Bastrop
Price Range: $135 - $232 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Bastrop Pines Inn 2.5*
Number of rooms: 60
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Questions & Answers

Here's what travellers have asked, with answers from Best Western Bastrop Pines Inn staff and other travellers.
2 questions
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Spring, Texas
10 months ago

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Questions? Get answers from Best Western Bastrop Pines Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“we were in 101 and a lot of construction workers would use the exit by our room to go outside and smoke. I would not suggest that room.”
davidkC8354TC, 24 Jan 2017 | Read review
“The third floor had some highway noise, so next time I will try a lower floor. The noise was not too bad.”
robertmbbb, 13 Sep 2016 | Read review
“The second floor is where i stayed, not sure about the rest.”
pho616, 6 Apr 2016 | Read review
“Try to stay away from the pool/Jacuzzi side of the hotel”
477geraldg, 30 Mar 2016 | Read review
“Keep driving...........”
NJHeimark, 19 Feb 2016 | Read review
5 of 5
TripAdvisor
US$89* /night
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HotelQuicklyUS$117
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Prices are for 1 room, 2 adults
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