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Hampton Inn and Suites Boerne

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Hampton Inn and Suites Boerne
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472 Reviews from our TripAdvisor Community

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Showing 469: English reviews
Boerne, United States
Reviewed 6 days ago NEW

This hotel is always clean, the beds are comfortable and they provide a complimentary hot breakfast in the morning. I've stayed here 6 times, a week at a time, and never experienced an issue at all. The staff is very helpful and always very friendly.

Review collected in partnership with Hampton
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Helpful?
Thank Christina S
Management response:

Dear Guest! We are thrilled to hear about your experience at our hotel. I really appreciate you taking the time to share it with us. We hope to see you back soon! Sincerely, General Manager

Kalispell, Montana
HOTEL’S FAVOURITE REVIEW
Reviewed 5 January 2017

We used to stay in Fredericksburg whenever we visited the Hill Country. But this year, we moved half way through our visit because Boerne is just less busy and less expensive in all respects. It is also very charming and the hotel rates were much less expensive. This HI&S is much nicer, cleaner and cheaper than the one in Fredericksburg!...

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Helpful?
1Thank MaryEllenM27
About Hotel's Favourite Review
Management response:

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and we are so excited that you gave us a chance to demonstrate our commitment to our guest's services. We hope to see you again very soon. Sincerely, General Manger

Reviewed 1 week ago

Suggested by the person I was visiting, the hotel was clean, and spacious. The room was bigger than I expected and even with a room facing the highway, the noise was minimal. I will consider staying again when I'm in town again.

Review collected in partnership with Hampton
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Helpful?
Thank Tkuipers
Lipan, Texas
Reviewed 1 week ago

Quick Check-in and Check-out. Wonderful Staff, Excellent accommodations, Internet access was very good. Great variety for Breakfast. Plenty of parking around the building. Would Highly recommend this place!

Review collected in partnership with Hampton
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Helpful?
Thank Paul Y
Management response:

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay, please come back to see us very soon to demonstrate again our commitment to our service. Sincerely,

Dallas, Texas
Reviewed 2 weeks ago

Lots of pets- dog pee and poop a little out of hand, ac cycled on and off- a little loud. Staff was friendly. Breakfast was ok but canned fruit rather than fresh- BBQ sausage rather than breakfast sausage

Review collected in partnership with Hampton
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Helpful?
1Thank A9832OVchrism
Management response:

Dear Guest, I am extremely sorry about your disappointment during your stay. We are not pet friendly hotel so I will ensure that our team follows protocol so nobody else experiences what you did. Please allow us to host you again to demonstrate our commitment to your satisfaction. Greetings, General Manager

Reviewed 3 weeks ago via mobile

Nice property! Very comfortable. And other than a rough check in, the first front desk clerk wasn't very friendly, but everyone else was really nice and eager to help. Everything else was excellent! The hotel is just a few minutes away from the river and Main Street.

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Helpful?
Thank LDOtraveler
Management response:

I really appreciate your taking the time to share your experiences with your recent stay. I want to personally thank for your positive feedback and apologize if our staff was not up to our expectations. We want our guests to have the best stay possible where everything exceeds their expectations. Again, thank you for making the effort to share your...

Austin
Reviewed 3 weeks ago

I normally LOVE Hampton Inns. Not this one. Check in went smoothly. The room was fine except having for the most uncomfortable couch I have ever tried to sit on. The 1st BIG problem showed up when I tried to leave to go to dinner. The door would not lock - at ALL! all you had to do was bump...

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Helpful?
Thank AustinPeony
Management response:

Dear guest, I really appreciate your taking the time to share your disappointment with your recent stay. I want to personally apologize that the conditions of the room and furnishing were not of the high standards we expect We want our guests to have the best stay possible where everything is like new, in-place, of the highest quality, and in...

Oswego, Illinois
Reviewed 4 weeks ago

Hotel is nice. Staff needs training on hospitality. Make sure you get rates in writing if you don't book on line. The wifi is slow and is was not available out by the pool which is bad. Front desk clerks disappear.

Review collected in partnership with Hampton
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Helpful?
Thank frequenttraveU3264BR
Management response:

Dear Guest, I really appreciate your taking the time to share your disappointment with your recent stay. I want to personally apologize for the frustration you experienced when the actions of the staff and our wifi service did not meet your expectations. We want our guests to be met with a well-trained staff that puts guest comfort and satisfaction before...

Reviewed 7 January 2017 via mobile

Checked in late in the evening and the front desk guy was disrespectful. For his poor attitude after such a long drive, I would have rather slept in my car! We will no longer be staying at this location. Only issue we had during our stay.

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Helpful?
Thank Manuel G
Management response:

Dear Guest, I really appreciate your taking the time to share your disappointment with your recent stay. I want to personally apologize for the frustration you experienced when the actions of the staff not meet your expectations. I will personally approach our team to ensure that protocol is follow as expected. Again, I am very sorry about you disappointment and...

Tallahassee, Florida
Reviewed 5 January 2017

Great suite with large king bed and fold-out single. Nicely appointed. Only complaint was loose fixtures - faucet and towel rack. They fixed the faucet right away but the rack was still loose after repair. The included breakfast was great - one of the few like this that had a ample supply of fresh fruit and yogurt - please the...

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Helpful?
1Thank Ken B
Management response:

Dear Guest, Thank you so much for sharing your experience with us. I am very glad you enjoyed your spacious room and our daily hot breakfast. I do sincerely apologize for the maintenance issues you encountered during your stay. We would love to see you again in the near future! Sincerely, General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Self-Serve Laundry

Additional Information about Hampton Inn and Suites Boerne

Address: 34935 IH-10 West, Boerne, TX 78006
Region: United States > Texas > Boerne
Price Range: $156 - $366 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn and Suites Boerne 2.5*
Number of rooms: 78
Reservation Options:
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Also Known As:
Hampton Hotel Boerne
Boerne Hampton Inn
Hampton Inn Boerne
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn and Suites Boerne staff and other travellers.
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Questions? Get answers from Hampton Inn and Suites Boerne staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Top floor facing away from the freeway is quietest.”
 of 5 bubbles MaryEllenM27, 4 Jan 2017 | Read review
“Get a room over back parking lot.”
 of 5 bubbles 828MarkM828, 2 Oct 2016 | Read review
“Odd numbered rooms are on the front of the building”
 of 5 bubbles Trixter2013, 29 Sep 2016 | Read review
“Can't go wrong with this hotel.”
 of 5 bubbles bobbyp860, 27 Aug 2016 | Read review
“Room 404 was quiet.”
 of 5 bubbles dkarcherbrady, 8 Aug 2016 | Read review
5 of 5