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Staff were good. Breakfast was good. Some furniture pieces were missing and cleaning wasn't as thorough as I'd have liked. The executive room was really big. Great for my 3 year old to not get too bored. Overall a good stay.More
Response from Brownwood-HIE-Staff, Director of Sales at Holiday Inn Express & Suites BrownwoodResponded 24 March 2016
We are so happy to hear that you enjoyed your stay with us! It's always great to hear that a guest was pleased with our staff, breakfast, and the size of the room. We do want to apologize for the few issues you had, though,...More
My son and I stayed there the night before a visit to Howard Payne University to check out their football program. The staff was probably in the top 3 of the friendliest, most welcoming and helpful of any hotel I have stayed in, and we...More
Response from Brownwood-HIE-Staff, Director of Sales at Holiday Inn Express & Suites BrownwoodResponded 18 January 2016
We are so, so happy to hear that you enjoyed your stay so much and were so pleased with our staff! We hope to see you again very soon! Thank you for being our guest!
Director of Sales
Our family of 4 stayed two nights here over Christmas break. The staff was friendly and helpful. I forgot toothpaste and they quickly replaced it for free. The room we stayed in had a mini fridge, microwave and kitchenette sink. It was a nice sized...More
Thank Tarrah L
Response from Brownwood-HIE-Staff, Director of Sales at Holiday Inn Express & Suites BrownwoodResponded 4 January 2016
We are so happy to hear that you enjoyed your stay with us! We do apologize for the pillow issue. Typically we have two firm pillows and two soft pillows on each of the beds. On your next visit, we will make sure to double-check...More
This was one of the worst Holiday Inn's I have ever stayed in. My family and I first arrived and discovered lotion or some other substance smeared all over the ice bucket and countertop, so we asked to change rooms. Upon getting to our new...More
Response from Brownwood-HIE-Staff, Director of Sales at Holiday Inn Express & Suites BrownwoodResponded 22 December 2015
We are so, so sorry that you encountered such problems during your stay. We can assure you that this is not a recurring issue, and we will do our best to find out why it was overlooked during your time with us. We understand how...More
A 5 is hard for me to give. However, this is the best Holiday Inn Express I have stayed in. Usually I have to give HEs 3 because they are a 4 without a refrigerator (I can't give a 4 to a hotel in this...More
Response from Brownwood-HIE-Staff, Director of Sales at Holiday Inn Express & Suites BrownwoodResponded 21 October 2015
We are so happy to hear that you enjoyed your stay with us so much and that we were able to earn a five star review from you! We know how important it is for guests to be able to store food and other items...More
US$109 - US$144 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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