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Comfort Inn & Suites Burnet

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Comfort Inn & Suites Burnet
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134 Reviews from our TripAdvisor Community

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Showing 133: English reviews
Clifton Park, New York
Reviewed yesterday NEW

We stayed here over Thanksgiving. An excellent stay all round. Lovely decor, updated, clean, friendly and helpful staff and good value. I Highly recommend this hotel if ever you find yourself in need of accommodation in the middle of Texas!

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Helpful?
Thank NatalieF101
Eagle River, Wisconsin
Reviewed 1 week ago via mobile

We had stayed here previously. Our room was great and the staff was exceptional. One day our room was cleaned, but one bed was left undone. Neatly set on the nightstand was a note that the bed could not be made up due to medical equipment bring on the bed and that it was against policy to touch it. We...

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Helpful?
Thank Ellie-Fredrickson
Jason_Horn, General Manager at Comfort Inn & Suites Burnet, responded to this review

Thank you for taking the time to fill out our review! I showed your review to my staff and encouraged them to keep up the great work. Our breakfast attendant takes great pride in her work and enjoyed your daughters comments. We do apologize for leaving the bed unmade its our policy not to disturb our guests belongings. Thanks for...

San Antonio, Texas
Reviewed 3 weeks ago

Comfort Inn lived up to its name, weekend stay to attend wedding. Staff, hats off to Trish and all the many other staff who were very attentive to our party's request and inquires. Helpful in recommending local attractions, and restaurants and directions. Room was clean and comfortable, micro wave, frig, Internet . Complimentary breakfast was somewhat Spartan compared to other...

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Helpful?
Thank Fred S
Jason_Horn, General Manager at Comfort Inn & Suites Burnet, responded to this review

Thank you for taking the time to complete our survey! We're glad you enjoyed our staff and the cleanliness of our rooms. We strive to provide an excellent experience to all our guests. Im sorry to hear you thought the breakfast didn't offer enough variety or that I didn't host evening cocktails. We will look into providing additional items at...

Spring, Texas
Reviewed 5 weeks ago

This was a very convenient location . Very clean great pillow top Queen bed with very comfy pillows soft and firm . Delicious breakfast. Friendly people working there and very courteous. Would definitely stay again .

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Helpful?
Thank 67marti246
Jason_Horn, General Manager at Comfort Inn & Suites Burnet, responded to this review

Thank you for your review! We're always happy to hear that our guests enjoyed their beds and pillows. We often have people ask to buy pillows at check out and I'm very proud my staff provided you with excellent service. We look forward to having you on your next trip!

Austin
Reviewed 21 October 2016

I could not wait for things to calm down so that I could review this property. From a picky bride (me) making last minute changes to arrangements, to last minute bookings made during and after our wedding reception, the staff was resoundingly helpful. The hotel staff allowed us to stay longer than our arranged time, then allowed us to be...

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Helpful?
Thank Kbellatx
Jason_Horn, General Manager at Comfort Inn & Suites Burnet, responded to this review

Weddings are one of the most challenging events that we host. Thank you for letting us know we exceeded your expectations. My staff also says thank you for the kind review and we hope you keep us in mind for your next event!

Reviewed 6 September 2016

We stayed in the presidential suite over the Labor Day weekend and the room for the price of a presidential suite was great!!! Some of the lights needed to be replaced and the bathroom wasn't as clean as it could've been but like I mentioned for the price it and amount of space the presidential suite had it was great....

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Helpful?
Thank Jessica G
Jason_Horn, General Manager at Comfort Inn & Suites Burnet, responded to this review

Thank you for trying our presidential suite and noting the large space and great value! I will point out your review on the cleanliness and encourage our housekeepers to maintain the level of excellence our guests expect.

Half Moon Bay, California
Reviewed 18 August 2016

I had to stay at the Comfort Inn when I was visiting my elderly relative at her home. The Inn itself was clean and I felt very comfortable there. I would definitely stay there again. When I arrived, I was greeted warmly by the front desk people and check-in was speedy. Service was always with a smile and as a...

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Helpful?
Thank Rheadabovewater
Jason_Horn, General Manager at Comfort Inn & Suites Burnet, responded to this review

Happy to hear your check in went smoothly and with a simile, customer service is our number 1 goal!

Reviewed 5 August 2016 via mobile

At first glance the place looks great and clean. We get to our room and everything seemed ok until we opened the curtains. In room 104, There was no glass in the window, instead there was a piece of Sheetrock! We told the manager and he moved us to room 107. It had a window, but there was trash from...

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Helpful?
Thank Lorely D
Jason_Horn, General Manager at Comfort Inn & Suites Burnet, responded to this review

Thank you for complimenting the outside appearance of our hotel. We strive to maintain our landscaping and cleanliness so we can create a welcoming atmosphere. I personally apologize for the problems you had during your stay. That room was supposed to be out of order until the window was repaired and was under no circumstances to be rented to one...

Alexandria, Virginia
Reviewed 25 July 2016

This trip to Burnet was not for pleasure, but because I had a death in the family. It was a stressful trip, but my stay at the Comfort Inn was a refuge for me in every way. My room was very comfortable...it was well appointed, very clean, and exceeded my expectations. The bed and bedding were wonderful and comfy. The...

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Helpful?
Thank charlikiley
Jason_Horn, General Manager at Comfort Inn & Suites Burnet, responded to this review

We are sorry for your loss and happy we could provide a place of refuge for you. We look forward to seeing you in the future and hope we can exceed your expectations again. We have fixed the problem with apple products connecting to the WiFi so you shouldn't have any problems on your next visit.

Colleyville, Texas
Reviewed 10 July 2016

I called straight to the local hotel for a rate and reservation. Was told the rate for a king suite was $179.00. I booked it since it was the last room available. Upon check out I asked Patty did I get my AAA discount and why was their local website rate for this room lower than I was quoted. Patty...

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Helpful?
Thank kjharlow52
Jason_Horn, General Manager at Comfort Inn & Suites Burnet, responded to this review

I consider myself very lucky to have such a great staff and I'm glad they were able to correct the rate on your room without hassle. Our mattresses are made by Serta and our pillows by Restful Nights, which we offer both firm and soft.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Family Rooms
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Meeting Rooms
  • Multilingual Staff
  • Self-Serve Laundry
  • Free Breakfast
  • Breakfast Available
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
The Comfort Inn & Suites Conference Ctr of Burnet is just steps away from the Burnet River walk, its a 3 Mile long Jogging and Walking Trail. We are conveniently located in the Blue Bonnet Capital of Texas just minutes from Delaware Springs Golf Course, Vanishing Texas River Cruise, Longhorn Caverns and Inks Lake State Park, Camp Longhorn, Falkenstein Castle, Inks Lake State Park and Galloway Hammond Recreational Center. Hotel is Centrally Located Between Bertram, Marble falls, Kingsland and Lampasas, Just Minutes away. The Comfort Inn & Suites Features a Free Hot Breakfast, Free Wi-Fi and Hard wired internet in all Rooms and Lobby, It Features 3600 Sq Ft of Meeting Rooms, Business Center, Fitness Room, Billiards Room, Guest Laundry, Huge Outdoor Pool, Bar-B-Que Pit, and a Spacious Lobby and Breakfast Area. All Guest Rooms are more spacious then a Regular Hotel featuring Modern Indoors Rooms with Elevator, Pillow Top Mattress, Comfy Pillows, Triple Bed Sheets, Free High Speed Internet, Fridge, Microwave, Speaker Phone, In Room Coffee Maker, Spacious Bathrooms, Hairdryer, 32 Inch Flat LCD Television, Alarm Clocks, Iron / Board, Closet, and Modern Furnishings. Ergonomic Chairs, Sofa bed Sleeper and Lounge Chairs Available in selected Room Types. ... more   less 

Additional Information about Comfort Inn & Suites Burnet

Address: 810 S Water St, Highway 281, Burnet, TX 78611-3500 (Formerly Highland Lakes Hotel)
Region: United States > Texas > Burnet
Price Range: $121 - $195 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn & Suites Burnet 2.5*
Number of rooms: 75
Reservation Options:
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Also Known As:
Comfort Inn And Suites Burnet
Comfort Inn & Suites Burnet Hotel Burnet
Holiday Inn Burnet
Burnet Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn & Suites Burnet staff and other travellers.
1 question
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Lake City, South Dakota
over a year ago

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Questions? Get answers from Comfort Inn & Suites Burnet staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had ground floor but elevators are available”
 of 5 bubbles 67marti246, 1 Nov 2016 | Read review
“Try to get a room in the back, less noise from the street.”
 of 5 bubbles Rheadabovewater, 17 Aug 2016 | Read review
“Not close to the elevators or the ice machines is what we usually tell people.”
 of 5 bubbles 405dont, 2 Jul 2016 | Read review
“Top floors are best to limit street noise. Rooms on front side overlooking the pool and well manicured lawn are a plus”
 of 5 bubbles Teresa56H, 26 May 2016 | Read review
“upper floor away from elevators and ice machine.”
 of 5 bubbles kurtaggie, 30 Apr 2016 | Read review
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