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Holiday Inn Express Hotel & Suites Clute Southwest

HIExpress.comUS$129*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Holiday Inn Express Hotel & Suites Clute Southwest
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45 Reviews from our TripAdvisor Community

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Showing 41: English reviews
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hawkins, United States
Reviewed 1 week ago

I enjoyed the room and the pool area. I was not too happy with the renovations going on and think that I should not have paid the same for a room I had to walk through dust and mayhem to get to. However, I am just being picky. The hotel is nice and I plan to return next month. I...

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Helpful?
Thank Kathy J
Knoxville, Tennessee
HOTEL’S FAVOURITE REVIEW
Reviewed 23 February 2017 via mobile

Stayed here for two nights on business and found the accommodations very adequate. The common areas are being renovated and at least my room had been recently updated. Occasionally, you will get a holiday inn with awful mattresses, but not this location. I was pleased with everything in my room. The staff was helpful and friendly. The breakfast was on...

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Helpful?
Thank Case_n_Court
About Hotel's Favourite Review
League City, Texas
Reviewed 21 March 2017

frustration when checking in.. the room I had reserved many months ahead was under renovation. Carmen at the front desk worked very hard to find another room to accommodate my needs ...even when her shift ended she made sure the incoming shift knew what was happening. The hotel accommodated us and were very helpful and apologetic for the inconvenience! As...

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Helpful?
Thank txtiger2017
Kru-HIExpress, Manager at Holiday Inn Express Hotel & Suites Clute Southwest, responded to this review

Dear txtlger2017, Please accept our sincere apology regarding your reservation at check in. We are happy that Carmen was able to assist you with the problem. We appreciate your feedback. Please come back and stay with us. Jay, Kru, and the entire team @Holiday Inn Express & Suites--Clute/Lake Jackson

Miami, Florida
Reviewed 13 December 2016 via mobile

This Holiday Inn does not have a High Speed internet service as advertised . The WiFi speed is extremely slow. Don't count on it to do any work from your room or download any file within an acceptable time frame. Breakfast was very good and the attendant was very helpful. Lightning in my room was barely acceptable. Location is great...

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Helpful?
Thank opalmajr
Kru-HIExpress, General Manager at Holiday Inn Express Hotel & Suites Clute Southwest, responded to this review

Dear opalmajr, Thank you so much for your feedback. I am sorry the Wi Fi speed was slow. We have had our technicians check the system, and found it to be in working order. Our technicians are available 24/7 for assistance. The front desk will be happy to contact them for you if you have any problems in the future....

Cambridge, Ohio
Reviewed 6 September 2016

Great place for business travel. I was here for over a month working odd shifts. Never disturbed while sleeping days and room was cleaned promptly when working days. Located just north of Freeport on 288. Pool was well maintained and the staff was great. Breakfast was often out early (0500) for those of us working the odd shifts.

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Helpful?
Thank OAT1118
Kru-HIExpress, General Manager at Holiday Inn Express Hotel & Suites Clute Southwest, responded to this review

Dear OAT1118, It was wonderful to hear that you enjoyed your stay at our Holiday Inn Express & Suites-Clute/Lake Jackson. I am glad to hear that we were able to accommodate you while you were working the odd shifts. We appreciate your feedback, and look forward to seeing you again soon. Thank you, Jay, Kru, and the entire team at...

Reviewed 30 July 2016 via mobile

Clean spacious rooms. We were comfortable and able to relax. Plenty of space for our family of four. Breakfast was typical but good. The hotel lobby and common areas were clean and beautifully decorated. Nice pool area. Helpful staff. This hotel is safe and secure.

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Helpful?
Thank Shelia G
Kru-HIExpress, General Manager at Holiday Inn Express Hotel & Suites Clute Southwest, responded to this review

Dear Sheila G, It was a pleasure to hear that you enjoyed your stay at our Holiday Inn Express & Suites-Clute/Lake Jackson. We appreciate your feedback, and look forward to seeing you again soon. Thank you, Jay, Kru and the entire team at the Holiday Inn Express & Suites-Clute/Lake Jackson

El Paso, Texas
Reviewed 17 October 2015

This hotel was well-received. I had difficulty finding the hotel on my GPS and decided to call front desk. Justin was excellent in his hospitality and felt very confident in his knowledge and ability to satisfy his guests. Rooms were clean and safe. As a safety professional, I felt the security and risk protection was adequate. I was impressed with...

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Thank Mark B
Allen, Texas
Reviewed 28 July 2015

Pre-paid for a King Suite. Upon arrival, we were given a different room than what was reserved. When discussing it with the manager, his response was: If you don't like it you can leave. No discussion of compensation. Just leave. Tried working with the manager for several days to resolve the issue. Manager was constantly rude and would never listen....

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Helpful?
Thank lotusjeff
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Clute Southwest, responded to this review

Dear lotusjeff We noticed your review regarding the Holiday Inn Express & Suites Clute Lake Jackson, TX. We are reaching out to you on behalf of InterContinental Hotels Group or IHG, representing the Holiday Inn Express & Suites brand. We appreciate you bringing your concern to our attention and apologize for any inconvenience you may have experienced. We have documented...

Sulphur Springs, Texas
Reviewed 26 July 2015 via mobile

This was one of the best hotels we have stayed at in awhile. It was so clean. The staff was very friendly . The location was great for what we were doing. Breakfast was delicious. I have always thought holiday inn was good for the price. This one met my expectations and more.

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Thank Ampenson
La Grange, Texas, United States
Reviewed 27 May 2015

While I can't name any particular problem with my stay here it simply lacked the sense of being well run. The desk receptionist was nice but lacked warmth and missed a few of the usual greeting points. My guess is that she was new. The reception area needs an interior designer to help give it a better sense of flow....

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Helpful?
Thank Sharon T
Kru-HIExpress, General Manager at Holiday Inn Express Hotel & Suites Clute Southwest, responded to this review

Dear Sharon T, We appreciate you taking the time to provide us with your feedback. I am sorry to hear that several things did not meet your expectations. Please note that your feedback will be used in training our staff. We hope you give us another chance as we will definitely improve our services. Thank you again for staying with...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Restaurant
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Laundry Service
  • Dry Cleaning
  • Meeting Rooms
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the new Holiday Inn Express & Suites Clute - Lake Jackson, located just South of Houston and West of Galveston on Hwy 288. Get a feel for the history and personality of the area at the Lake Jackson Historical Museum or at Dow Park, where you can still see ruins of the Jackson Plantation and Sugar Mill - just minutes away.Either here on business or pleasure, the Holiday Inn Express & Suites Clute is the perfect place for you and your family. Enjoy nature at Wilderness Park, bordered by the Buffalo Camp Bayou and the Brazos River or visit Sea Center Texas, and Wilderness Golf Club. Take in some of the best fishing with a charter boat tour, play in the Ocean at Surfside Beach and Quintana Beach, or view under the water at the Mammoth Dive Park, all just minutes away. The Clute Lake Jackson area is where the new frontier for business begins. Dow Chemical, BASF, Brazos Port Regional Hospital is just a few companies that call Clute home. Shintech, Rhodia, Freeport LNG, Port of Freeport, Connoco-Phillios and the Department of Energy Strategic Petroleum is only a short drive away. Unwind in a contemporary decorated guest room or spacious suite & receive the Express Smart Start Breakfast. Free high-speed wired & wireless Internet access is available throughout the hotel. So take time to explore and enjoy the Clute-Lake Jackson area and our Texas Hospitality! ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Clute Southwest

Address: 1117 Highway 332, Clute, TX 77531-5309
Region: United States > Texas > Texas Gulf Coast > Clute
Price Range: $180 - $270 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Clute Southwest 2.5*
Number of rooms: 60
Reservation Options:
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Also Known As:
Holiday Inn Clute
Clute Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel & Suites Clute Southwest staff and other travellers.
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Questions? Get answers from Holiday Inn Express Hotel & Suites Clute Southwest staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“No pets allowed. Very well lit parking areas. Very quiet rooms and very dark curtains for day workers.”
OAT1118, 6 Sep 2016 | Read review
“Ask for a room with a sleeper sofa. It will be a much larger room.”
ToriBarry, 13 Aug 2013 | Read review
“Great Staff, Great Rooms, Close to the Beach”
Familyoffivemom, 1 Jun 2011 | Read review
3 of 3
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Prices are for 1 room, 2 adults
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