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My family and I have made our yearly trip to Concan for almost 2 decades. During that time we never stayed at Neal's lodges. However after our recent stay, it's very doubtful we will ever stay elsewhere. The staff is wonderful and went out of...More
We gave this 4-stars because of location next to the Frio and the friendly staff. As far as quality of the accommodations, they are rustic and very basic. If looking only at accommodations, it would get 3-stars as average. However, you have to realize where...More
I have stayed here in the past but this is the worst experience that I have ever had. We got to Neal's late and the BBQ pit was full of something that was disgusting. No hot water when we tried to wash dishes. I called...More
5 Thank jakebenton777
Response from cody d, Owner at Neal's LodgesResponded 24 May 2017
Very rarely do we respond to criticism accept to apologize and work to correct. This one is the exception to the rule. Some very interesting things about this stay.
1. The complaint was no hot water in the middle of the night. Upon maintenance review...More
Agree with other negative reviews, and really have a hard time understanding the "raves" about this place? It is just plain dirty/very poorly maintained, and the cute/rustic Internet pictures are deceiving. It is a good location, and their restaurant is nice - food is very...More
1 Thank Margot M
Response from cody d, Owner at Neal's LodgesResponded 15 April 2017
We are very sorry about your bad experience. Each issue raised is currently being addressed. Once again we apologize.
We were riding the Three Twisted Sisters last weekend and one of our members that lives in the area took us to eat there at the restaurant. The wait staff was great we ate out back on the porch over looking the river. There was...More