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Extended Stay America - Dallas - Greenville Ave.

Traveller (9)
Room & Suite (10)
Dining (1)
  • Excellent52%
  • Very good8%
  • Average4%
  • Poor20%
  • Terrible16%
4 Aug 2017
“Overall a good stay”
9 Jul 2017
“Don't let the bedbugs bite”
Free Wifi
Free Parking
Non-Smoking Rooms
Pets Allowed
Wheelchair Access
2 Star Hotel
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Offers from Extended Stay America - Dallas - Greenville Ave.
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1 Apr2 Apr
1 room, 2 adults, 0 children
Standard Room
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Reviews (24)
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1 - 5 of 24 reviews
Reviewed 2 days ago

We booked through Priceline and understand you get what you get but the remote didn't work, the fridge was not cleaned, no evening staff attendant available, and no grab and go breakfast for us whrn we checked out at 8am.More

Review collected in partnership with Extended Stay
Thank Nino R
Response from 00esa, Manager at Extended Stay America - Dallas - Greenville Ave.Responded yesterday

Nino, thank you for choosing us. We are disheartened to read your review. Please accept our apologies for the problems you encountered. We have discussed the cleanliness issue with our housekeeping team to make sure every room is exceptionally clean. We are actively working with...More

Reviewed 1 week ago

Love in penthouse @ the Extended Stay! My family and I are evacuees from Houston. This is the first time in 6 months that we've felt at home since losing it all. The ppl here are wonderfully nice and caring and kind. Ty Extended Stay...More

Review collected in partnership with Extended Stay
Thank Michelle S
Response from 00esa, Manager at Extended Stay America - Dallas - Greenville Ave.Responded 1 week ago

Michelle, thank you for the kind words regarding your long-term stay at Extended Stay America. We are delighted to know how much you enjoyed your stay and the excellent service provided by our staff. We will share your compliments with the entire team. Reviews such...More

Reviewed 4 weeks ago via mobile

Worst stay ever!!!!!!!!!! I didn't even stay because it was just that disgusting. I checked in after my 5 hour drive. The front desk told me that this was a non-smoking hotel. I was pretty happy with this because I hate the smell of cigs...More

Thank yangy03
Response from 00esa, Manager at Extended Stay America - Dallas - Greenville Ave.Responded 4 weeks ago

Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. Your feedback will assist us in our efforts to continually improve our service and guest experience. We hope...More

Reviewed 4 weeks ago via mobile

I never even got the opportunity to stay at this hotel. We found out our townhome was full of mold from the HVAC unit. The property was allowing us to stay in their model considering my unit was making me deathly ill. When they found...More

Thank Myboo99
Response from 00esa, Manager at Extended Stay America - Dallas - Greenville Ave.Responded 4 weeks ago

We are so sorry to know about the difficulties you and your family experienced at your townhome. We would love to have an opportunity to host your stay and make it up to you. We encourage you to try us again in the near future,...More

Reviewed 31 January 2018 via mobile

We feel well taken care of. Always greeted promptly and reminded to ask for anything we need. The stand out for us is Wendy. She treats us like family and is very professional. So glad we chose this location!More

Thank Amber T
Response from 00esa, Manager at Extended Stay America - Dallas - Greenville Ave.Responded 31 January 2018

Amber, thanks for the awesome feedback. We are thrilled to know all went great during your stay and that you were very much impressed with the top-notch service provided by our associates. I will surely share your praises with Wendy. Thanks once more for your...More

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Top amenities
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Laundry Service
Self-Serve Laundry
Price range
US$67 - US$92 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites
Price range
US$67 - US$92 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites
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Traveller (9)
Room & Suite (10)
Dining (1)
Questions & Answers
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Room Tips
"The front desk is great at picking a suitable room. 3 Rd floor is usually for longer stays."
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