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InterContinental Dallas

Booking.comUS$160*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
US$160*
US$160*
US$160*
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InterContinental Dallas
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784 Reviews from our TripAdvisor Community

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There are newer reviews for InterContinental Dallas
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Showing 760: English reviews
Los Angeles, California
Reviewed 11 March 2015

Came here for a conference. Pros: -IHG members can check out at 2pm! -Free wifi (with IHG membership). This is not limited to a certain # of devices -Rooms are fairly big and clean -They let me check in early at 12pm (some hotels do not allow this, even if they have vacancies) -In n out across the street (although...

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Helpful?
Thank Angbas81
ICDALLAS1, General Manager at InterContinental Dallas, responded to this review

Dear Angbas81, Thank you for taking the time to provide us with such a detailed overview of your recent experience and for being such a loyal member of our brand. I am happy to hear that you enjoyed our early check in, accommodations and complimentary Wifi. As far as our location goes, you are correct in the fact that we...

Naples, Florida
Reviewed 11 March 2015

This past weekend (3/7/2015) a very special friend and I spent time together at The InterContinental Dallas Hotel. I will summarize by stating that this was a memorable, exceptional stay that I am not sure if I will be able to duplicate. Paul from Room Service was extremely accommodating and kind with my last minute requests and though I had...

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Helpful?
Thank Marvin P
ICDALLAS1, General Manager at InterContinental Dallas, responded to this review

Dear Marvin P, Thank you so much for choosing to stay at the InterContinental® Dallas and for taking the time to provide us with such wonderful feedback. I am extremely happy to hear about the service you received and how accommodating and kind my team was. Please know that I will be sharing this review with everyone, especially to the...

Auckland Region, New Zealand
Reviewed 10 March 2015

This is a stock standard hotel. The rooms are of a reasonable size and clean. The bathroom was dated with a very low bath and rust around the overflow. The shower is over the bath with a curtain. The bed was comfortable. The air conditioning works properly but is very noisy. The wifi is unusable for several hours in the...

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Helpful?
1Thank MrYellowDuck
ICDALLAS1, General Manager at InterContinental Dallas, responded to this review

Dear MrYellowDuck, I appreciate you taking the time to express your concerns regarding your recent visit and I am sorry to hear that we did not fully meet your expectations. I'd appreciate it if you could contact me at front.office@ihg.com so that I can obtain your room information and have our maintenance team take a look at the bath and...

Miramar, Florida
Reviewed 5 March 2015

I Book this Hotel through a third Party not knowing that was a part of a Hilton Chain.For My surprise the Internet was free,the Parking was free which in other Hilton Hotels charge it. Room was incredible.I will come back if I had the chance.Front Desk Staff very top notch and professionals and excellent matters Kudos for those individuals.

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Helpful?
1Thank Simon M
ICDALLAS1, General Manager at InterContinental Dallas, responded to this review

Dear Simon M, Thank you so much for taking the time to provide us with such wonderful feedback regarding your recent visit. As a point of clarification, I just wanted to let you know that we are actually not part of the Hilton Chain, but the InterContinental Hotels Group Chain. I am very happy to hear that you found our...

USA
Reviewed 3 March 2015

I really thought that this brand of hotel would be a lot better than it was. It has a large lobby and friendly bellmen and front desk staff. But the room was horrible. First, the room was old and no better decorated than a Holiday Inn Express, to stay in the same family of hotel brands. Nothing spectacular at all,...

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Helpful?
Thank travelingfool1234
ICDALLAS1, General Manager at InterContinental Dallas, responded to this review

Dear travelingfool1234, I appreciate you taking the time to express your concerns regarding your recent visit and I am terribly sorry to hear that we did not meet your expectations. It is our responsibility to make your stay an enjoyable one and I regret that we failed to do so. I do appreciate the kind words regarding our staff but...

New Orleans, Louisiana
Reviewed 26 February 2015

I want to give Kudos to Urzula the Director of Front Office, she was amazing. Urzula was so pleasant , hospitable,and really customer service oriented . We stayed in the hotel during the fury friends convention (wired) but it didn't take away from the hotel. We stayed on the 15th floor in nice room, thanks to Urzula. The parking lot...

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Helpful?
Thank RonnellW32
ICDALLAS1, General Manager at InterContinental Dallas, responded to this review

Dear RonnellW32, Thank you so much for choosing to stay at the InterContinental® Dallas and for taking the time to provide us with such wonderful feedback. I am extremely happy to hear that you had an excellent experience and that our hotel is one of the best you have ever stayed in. In regards to Urzula, she truly is amazing...

Reviewed 22 February 2015

Dear people this hotel i would never recommend to anyone,they make so much noise that ur rest will not exist ! Trust me u better go to a cheap hotel and have a good rest then this one who they always move chers and throw doors and party always

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Helpful?
Thank Lavi L
ICDALLAS1, General Manager at InterContinental Dallas, responded to this review

Dear Lavi L, I appreciate you taking the time to express your concerns with us and I am extremely sorry to hear that you did not enjoy your stay. It is our job to make your visit as enjoyable as possible and I regret that the noise you encountered made for an unpleasant experience. I truly wish you would have...

Wimberley, Texas
Reviewed 17 February 2015

Staying in Dallas for a couple of nights, we chose the Intercontinental. We were warmly rec'd and quickly checked in. The hotel lobby is stylish and elegant. Our view from our 14th floor room was very good, not the typical a/c units you get at many other hotels. The room was spacious and tastefully decorated. There was a nice armoire...

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Helpful?
Thank TravelerAbroad2
ICDALLAS1, General Manager at InterContinental Dallas, responded to this review

Dear TravelerAbroad2, Thank you so much for choosing to stay at the InterContinental® Dallas and for taking the time to provide us with such wonderful feedback. I am extremely happy to know that you found our lobby to be elegant, enjoyed our accommodations, view and Club Lounge. In regards to the glasses, please know that they were definitely washed and...

US
Reviewed 15 February 2015

This was the second time we have stayed at this hotel in the last 5 years. Both times we were very pleased. I am a little mystified by the few poor reviews. We found the hotel to be very nice. Nice large common areas. 3 shops: one is a bakery with coffee. The other two are sundry shops. Check-in night...

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Helpful?
Thank nonstop_8
ICDALLAS1, General Manager at InterContinental Dallas, responded to this review

Dear nonstop_8, I cannot thank you enough for proving us with such a detailed overview of your recent experience. It means a lot to us that you put the time and effort into such a review and please know that I will sharing this with my entire team. I am happy to know that you enjoyed our accommodations, breakfast and...

Sherman
Reviewed 14 February 2015

We travel fairly often and really depend on reviews from sites such as this. That being said when I checked the complaints from the reviews section for this hotel there were a few issues, but what made me choose this hotel is that every review received a response. We have been in the room 5 minutes and already had to...

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Helpful?
Thank Imbradm
ICDALLAS1, General Manager at InterContinental Dallas, responded to this review

Dear Imbradm, I have just received your review and appreciate the fact that you decided to give us a shot despite some of the reviews you read. I am truly sorry that you had to change rooms and if you are still in-house, I'd appreciate it if you could contact me at front.office@ihg.com so that I can obtain your previous...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Room Service
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
InterContinental Dallas is in Addison, a northern suburb between central and thriving Frisco and Plano. The Galleria Dallas and Addison s restaurant district are a few minutes away, and the Dallas North Tollway will have you in the city centre in half an hour or less. Must-see stops are the Nasher Sculpture Center and The Sixth Floor Museum at Dealey Plaza. ... more   less 

Additional Information about InterContinental Dallas

Address: 15201 Dallas Pkwy, Dallas, TX 75001-4609
Region: United States > Texas > Dallas
Price Range: $126 - $355 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — InterContinental Dallas 4*
Number of rooms: 529
Reservation Options:
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Also Known As:
Intercontinental Dallas Hotel Dallas
Dallas Intercontinental
Hotel Style:
#13 Spa Hotel in Dallas
#30 Luxury Hotel in Dallas
#69 Business Hotel in Dallas
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Questions & Answers

Here's what travellers have asked, with answers from InterContinental Dallas staff and other travellers.
3 questions
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Questions? Get answers from InterContinental Dallas staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The best staff”
abiym2017, 8 May 2017 | Read review
“Go to a different hotel!”
Sumbuca360sux, 15 Apr 2017 | Read review
“Recomend higher floor rooms to avoid traffic noise.”
lewellynV, 9 Apr 2017 | Read review
“The Concierge Level (small fee) rooms are high floor rooms with a better view.”
940tonyr, 3 Apr 2017 | Read review
“I had not issue with the location”
BrendaM1969, 3 Apr 2017 | Read review
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Prices are for 1 room, 2 adults
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