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Candlewood Suites Dallas-By the Galleria

CandlewoodSuitesUS$91*
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07/05/2017 08/05/2017
1 room 2 adults 0 children
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Candlewood Suites Dallas-By the Galleria
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69 Reviews from our TripAdvisor Community

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There are newer reviews for Candlewood Suites Dallas-By the Galleria
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Showing 66: English reviews
Longview, Texas
Reviewed 26 May 2014

We had been to this Candlewood before and were in this area again, and had such great service here, we decided to stay here again. And boy are we glad we did. When we got here, we were delighted to learn that this property has just went through a complete renovation! Its like a new hotel. The outside and all...

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Helpful?
1Thank Mur018
Dondi S, Manager at Candlewood Suites Dallas-By the Galleria, responded to this review

Dear Mur018, I am so happy to hear that you enjoyed your stay with us and that the hotel staff has been so helpful! We try to make each guests experience unforgettable. Thank you for your recommendation and I look forward to welcoming you again on your next stay. Warmest of regards,

Guadalajara, MX
Reviewed 9 January 2014

We spent the month of December in Dallas for the holidays to visit with family and friends. We wanted an accessible North Dallas hotel and we wanted a suite. We tried the Candlewood Suites near the Galleria and could not be happier. This well-located hotel is 1 1/2 blocks from the Galleria Mall and one block from the Dallas Tollway....

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Helpful?
Thank LenoIrish
Dondi S, Manager at Candlewood Suites Dallas-By the Galleria, responded to this review

Hello LenoIrish, Thank you for the 5 star review! Sincerely,

Oklahoma City, Oklahoma
Reviewed 17 September 2013

This hotel was the worst Hotel I've stayed at. The staff was friendly, but the housekeeping only worked once a week and we had to empty our own trash and take our dirty towels downstairs to the front desk and request fresh ones. The halls smelled like smoke, it was very bad. I do not plan to stay here ever...

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Helpful?
Thank Delisa R
IHGCare, Guest Relations Manager at Candlewood Suites Dallas-By the Galleria, responded to this review

Dear Delisa R, Thank you so much for sharing your feedback about our hotel. We strive to exemplify comfortable and relaxing environments with all the amenities you need and more, and I am sorry this was not provided for you particularly with the housekeeping service and unusual smell of the halls encountered. The feedback we receive from our valued guests,...

Newnan, Georgia
Reviewed 26 July 2013

Was in Dallas to help my daughter get settled. I chose the Candlewood Suites because of the location, the price and reputation. I was there for 5 days and I was glad to have the kitchenette area, even though I didn't cook, it was nice to have a refrigerator. The staff were helpful in helping me find my way to...

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Helpful?
Thank Nancy J
Staci C, Director of Sales at Candlewood Suites Dallas-By the Galleria, responded to this review

Dear Nancy J, We really appreciate your business and the positive feedback. Your review reflects our efforts to make our guests feel special and that they have a "home away from home". I will be sure to share your comments with the Team and should your travels bring you to the Dallas area in the future we sure hope to...

Noida, India
Reviewed 17 July 2013

I was staying in this hotel for around 3 months for client visit next to Galleria mall. Walk able distance. Quite neighborhood as this is a bit away from highway and tollway. Nearby mall for eating and getting good stuff. Bank is nearby as well. Service was good and clean hotel it was. The only trouble I had was the...

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Helpful?
1Thank Himanshu K
Staci C, Director of Sales at Candlewood Suites Dallas-By the Galleria, responded to this review

Dear himkaktwan2002, Thank you for the positive feedback. We value your business and look forward to your continued loyalty. Thanks Again!

Longview, Texas
Reviewed 24 June 2013

We had been to this Candlewood a long time ago. As we needed to stay in this area again, and had such great service here, we decided to stay here again. And boy are we glad we did. When we got here, we were delighted to learn that this property has just went through a complete renovation! Its like a...

 Report
Helpful?
1Thank Mur018
Staci C, Director of Sales at Candlewood Suites Dallas-By the Galleria, responded to this review

Dear Mur018, We really appreciate your business and the positive feedback. Your review reflects our efforts to make our guests feel special and that they have a "home away from home". I will be sure to share your comments with the Team and should your travels bring you to the Dallas area in the future we sure hope to see...

Oklahoma
Reviewed 9 June 2013

Stayed here for 4 weeks and was pretty much standard fare for a Candlewood. It's in a good location and is cheaper than the Embassy Suites next door. All the staff were friendly save for one of the night clerks. He was a taller, hispanic man who was quite rude on a couple of occasions and a bit on the...

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Helpful?
1Thank tatuicu
IHGCare, Guest Relations Manager at Candlewood Suites Dallas-By the Galleria, responded to this review

Dear tatuicu, Thank you for your review of our property. I am pleased to note that you liked our location. I appreciate your compliment regarding our staff but I am truly sorry for any inconvenience you had with one of our staff. Your opinion, as every single guest, is very important to us and serves us as an advise, reward...

New Orleans, Louisiana
Reviewed 15 May 2013

I recently stayed here for 6 weeks and was very impressed with the recent renovations. The rooms were very tasteful and roomy and I slept so well. The big pluses were the free guest laundry and the customer service. Dondi and Staci were always so friendly and attentive along with the rest of the staff. If my business sends me...

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Helpful?
1Thank Javier C
Staci C, Director of Sales at Candlewood Suites Dallas-By the Galleria, responded to this review

Dear Javier C, We really appreciate your business and the positive feedback. Your review reflects our efforts to make our guests feel special and that they have a "home away from home". I will be sure to share your comments with the Team and should your travels bring you to the Dallas area in the future we sure hope to...

Reviewed 9 May 2013 via mobile

So I came to this hotel for a business trip. From outward appearances, it looked like a nice place to stay for the few weeks that I was out here. However, when I got to my room, I noticed little black bugs crawling all over the desk an countertop. I immediately went to the front desk. I told the young...

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Helpful?
Thank Cahanson
Staci C, Director of Sales at Candlewood Suites Dallas-By the Galleria, responded to this review

Dear Cahanson, We value your feedback and appreciate your business. We realize you have options and are pleased that you chose to stay with us. We regret that your stay was unpleasant and want to assure you that we do not have a pest problem at this hotel. We have a routine maintenance program with reputable pest control company as...

Crowley
Reviewed 20 April 2013

i stayed here waiting for my condo to be ready to move in the worst draw back was the lack of an onsite pool. otherwise the room was well stocked with essential s and the laundry room is free and functions. there was never any difficult y getting a machine. there is also a small cupboard with little things you...

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Helpful?
Thank Devin F
Staci C, Director of Sales at Candlewood Suites Dallas-By the Galleria, responded to this review

Dear Devin F., Thank you so much for your review of the hotel. We know that you have choices and are very pleased that you chose to stay with us while you waited on your condo to be made move in ready. We are excited about our recent $1.8 Million Dollar Renovation to the interior of the hotel. In addition,...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Free Parking
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Accessible rooms
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Business Centre with Internet Access
Official Description (provided by the hotel)
We completed our $1.8 Million Dollar Renovation in 2013! Check in and Check us out! At the Candlewood Suites Dallas by the Galleria, we put the amenities where they really count: in your room. Big, built for comfort or extended stay, it is the ultimate suite for the business traveler. Each suite has a full kitchen complete with microwave and full size refrigerator with ice maker. Rates include complimentary High Speed Wireless Internet, Local Phone Calls and FREE Guest Laundry Facility. Relax in the overstuffed recliner while you enjoy a complimentary movie from our lending library on your DVD player. Work off some stress in our fitness center or visit our Candlewood Cupboard. You can purchase meals, snacks and sundry items at value prices. This setting is the perfect choice for business or leisure travelers. Pets allowed with a non refundable fee. $15.00 for the 1st night, $10.00 each additional night, not to exceed $150.00. One pet allowed per suite, must weigh less than 50 lbs. Pet agreement must be signed at check in. ... more   less 

Additional Information about Candlewood Suites Dallas-By the Galleria

Address: 13939 Noel Road, Dallas, TX 75240-7366
Region: United States > Texas > Dallas
Price Range: $128 - $170 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Candlewood Suites Dallas-By the Galleria 2.5*
Number of rooms: 134
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Also Known As:
Candlewood Suites - Dallas By The Galleria Hotel Dallas
Candlewood Dallas
Dallas Candlewood Suites
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Questions & Answers

Here's what travellers have asked, with answers from Candlewood Suites Dallas-By the Galleria staff and other travellers.
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Questions? Get answers from Candlewood Suites Dallas-By the Galleria staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose the one bed suites.”
mannichamp, 16 Jan 2017 | Read review
“if your not traveling alone get the better room - 2 t.v's so no fighting with your partner!!”
USAFoodsGuy, 30 Sep 2016 | Read review
“Smoking is available on 3rd floor which is awesome”
johneX5637OI, 24 May 2016 | Read review
“Do not stay here”
robertsG9023SY, 16 Feb 2016 | Read review
“bring a mattress pad”
137samt, 15 Dec 2015 | Read review
5 of 5
CandlewoodSuites
US$91* /night
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TripAdvisorUS$91
PricelineUS$91
Expedia.comUS$91
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Prices are for 1 room, 2 adults
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