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Was there for a very large conference and the staff was exceptional. Was greeted by Associate Oxana and her demeanor and pleasantry made the check in process seem effortless and she processed our group with ease.
First of all the food provided at the conference was horrendous. Doughy bagels for breakfast everyday with stale pastries. The "dinner" provided one night was Nachos. Not exactly anyone's idea of a balanced meal. I stayed one night at the La Quinta in downtown and...More
The staff at Sheraton Dallas is Wonderfull! Arthur gave my family outstanding, professional service from the planning of our trip to the time of our stay. Arthur answered all of our questions and took the upmost care of us as if we were his family....More
Sheraton Dallas is a small city unto itself, with over 1,800 rooms. It took seemingly half an hour to walk around the renovation, to the front desk, check in, and ultimately find my way to the North tower. The guest room was quiet and just...More
Response from TeamMarriott, Manager at Sheraton Dallas HotelResponded yesterday
Thank you for evaluating your time at the Sheraton Dallas Hotel. It is a pleasure to know you had a great stay with us and liked our excellent facility and the prompt service provided by our amazing staff. On behalf of everyone here,...More
Like others who attended the same conference, I was also impacted by the supersized crowds who appeared to be everywhere all at once.
I suppose management and staff handled it the best they could given all of the construction taking place.
One of the things...More