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Sheraton Dallas Hotel

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Traveller (614)
Room & Suite (339)
Dining (89)
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Overview
  • Excellent41%
  • Very good29%
  • Average16%
  • Poor8%
  • Terrible6%
Travellers talk about
“north tower”(125 reviews)
“sports bar”(175 reviews)
“the club lounge”(118 reviews)
AMENITIES
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
Additional information
Offers from Sheraton Dallas Hotel
Special Offer: Free Internet & Parking
Hotel deals
Offers from Sheraton Dallas Hotel
Special Offer: Free Internet & Parking
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Rooms
1 Jul2 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,971)
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2,891 results
Traveller rating
1,165
846
471
233
176
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LanguageEnglish
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1,165
846
471
233
176
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1 - 5 of 2,891 reviews
Reviewed today

This Sheraton has excellent service. The only downside for me was the facilities, from the public areas to the rooms are a little dated. Clean but worn. Overall though a quality stay for my business trip. Also like the downtown location.

Thank scoutpurdy
Hotel's Favourite
Reviewed 3 weeks ago

I had a little issue with my reservation so I was very frustrated when I arrived, however, Naomi at the front desk took great care of my family. She provided excellent customer service and made sure all my needs were met. She even called my...More

1  Thank Brandi M
Response from TeamMarriott, Manager at Sheraton Dallas HotelResponded 3 weeks ago

Dear Brandi, Thank you for taking the time to share your honest feedback regarding your recent stay at the Sheraton Dallas Hotel. Your compliments were a pleasure to read, and we were delighted to learn that you were thoroughly spoiled by our associates. We will...More

Reviewed today

Arthur with the Concierge stand was very knowledgeable and helpful!! The Kitchen restaurant service was a little slow, but the food was well worth the wait. Our room was very clean and housekeeping kept up with our towel demand very well (there were 5 of...More

Thank thecinster313
Reviewed 3 days ago

My overall review of the Sheraton Dallas has been remarkable. Although, the hotel is older, the personal services by the reception desk, conceire, maid services still ranks top notch. Noteworthy mention is Roland Costillo made feel welcome to the 12th Floor - North Tower. He...More

Thank foyday
Response from TeamMarriott, Manager at Sheraton Dallas HotelResponded 3 days ago

Dear foyday, Thank you for taking the time to share your nice feedback regarding your recent stay at the Sheraton Dallas Hotel. All of our associates are dedicated to going the extra mile in taking care of guests, and we are glad to read your...More

Reviewed 4 days ago

This is where i stay overtime I come to Dallas! Felt very welcomed by Darian at the front Desk recently ! Helpful and patient. Keep up the excellent Job. Convenient location in downtown can't go wrongMore

Thank Haas724
Response from TeamMarriott, Manager at Sheraton Dallas HotelResponded 4 days ago

Dear Haas724, Thank you for choosing the Sheraton Dallas Hotel once again. It is great knowing you experienced another wonderful stay with us and loved our warm hospitality and convenient location. Thank you for your kind compliments about Darian. Please be assured we will pass...More

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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free Internet
Pool
Hotel Amenities
Business Centre with Internet Access
Room Service
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Heated pool
Outdoor pool
Details
Price range
US$155 - US$349 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#27 Luxury Hotel in Dallas
#33 Business Hotel in Dallas
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$155 - US$349 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#27 Luxury Hotel in Dallas
#33 Business Hotel in Dallas
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (614)
Room & Suite (339)
Dining (89)
Pool & Beach (39)
Amenities (109)
Business Centre & Event Rooms (14)
Questions & Answers
Ask a question
Missyflowers13
28 July 2017|
AnswerShow all 2 answers
Response from Travler2010 | Reviewed this property |
I've stayed at this hotel twice & it's not a heated pool. We were told it was but it's not. Only draw back of hotel for us since we were there when it was a cooler time of the year.
1
Vote
knor70
6 July 2017|
AnswerShow all 3 answers
Response from Sheraton D | Property representative |
Yes, there is a CVS just 4 blocks away from the hotel off of Main Street. We also carry medicine in our gift shop too.
2
Votes
DavidH18
13 June 2017|
AnswerShow all 5 answers
Response from Lorraine0614 | Reviewed this property |
There is all sorts of transportation available close by but I don't think any is free. I called Uber and it worked great.
0
Votes
Room Tips
"I class this as mid range but others may say luxury, depends on Budget i guess. rooms were all good."
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"ask for a view because at night the surrounding buildings light up with colors."
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"Don't know."
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"High floors, and away from the elevators"
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