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The great team at Sheraton Dallas Hotel made this really comfortable stay. Renovations are underway, so light construction going on, but this did not impact the experience at all. All staff were super friendly and helpful, but especially Kenneth in bag storage, Esteban in valet/parking/cab...More
Arriving at the hotel and approximately 10:30 a.m., to remorse and redy which was just fine however restaurant when I got to "the kitchen." I only had a few minutes to go. Without missing a beat and no complaints the waiter and the omelet chef...More
2 Thank Robert G
Response from TeamMarriott, Manager at Sheraton Dallas HotelResponded 21 July 2018
Dear Robert G,
Thank you for taking the time to share that your stay at the Sheraton Dallas Hotel was perfect in every way! Whether you were in Dallas for business or vacation, we're delighted you enjoyed our spacious, contemporary guest rooms and excellent service....More
I got there really late to find out that I had left my phone with my ID and credit card in the Uber I took from the airport.
Naomi went above and beyond not only to help me with the check in process, but to...More
Checked into the Sheraton for a conference and was assisted by Traci who was so friendly and helpful! She led us to an amazing front and back sheet with all the walkable restaurants in the area and put us in a renovated room and let...More
Response from TeamMarriott, Manager at Sheraton Dallas HotelResponded yesterday
Dear KathleenWB, thank you for your thoughtful and detailed review. We enjoyed hosting your conference travel plans and happy overall you had a pleasant experience. We do however apologize for the unfortunate alarm at such an early hour and for any inconvenience this caused you....More
A work colleague and I spent 3 nights at this hotel on business, we were both not satisfied with our stay. We knew things were not going to be straight forward when we arrived from the airport, the taxi driver drove twice around the block...More
Response from TeamMarriott, Manager at Sheraton Dallas HotelResponded 3 days ago
Thank you for your stay at our hotel and for your comments. While we are glad that you were pleased with our breakfast, location, and the ease of transportation, we’re sorry that you were disappointed with other aspects of your stay. We apologize...More
Sheraton Dallas Hotel offers warm hospitality, an accommodating environment, and vibrant location in the heart of the Arts and Financial district in downtown Dallas, Texas. We are just blocks from the Convention …MoreCenter. Less
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