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Sheraton Dallas Hotel

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#40 of 200 Hotels in Dallas
Certificate of Excellence
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Sheraton Dallas Hotel
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2,477 Reviews from our TripAdvisor Community

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Showing 2,407: English reviews
Dublin, Ireland
Reviewed 3 days ago NEW

I've stayed at this hotel for a conference back in August. The rooms are big and comfortable. Rooms are quite old but the staff was nice and kind. Elevators are not really fast but price were good enough.

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Helpful?
Thank ramospablo
Sydney, Australia
Reviewed 3 days ago NEW

The hotel is fine, although a bit very dated. Check-in staff were pleasant in the typical fake way, but not a problem, it's just obvious they gotta check in a lot of people. Only real concern was stuff was missing from my bag, i may have left it at the hotel or someone might have gone through my bags whilst...

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Thank SuperAussieTraveller
Houston, Texas, United States
Reviewed 3 days ago NEWvia mobile

The hotel rooms were spacious and clean, the staff friendly and helpful, and the hotel was very conveniently located downtown. I was surprised that, based on the size of the hotel, that neither breakfast or free wi-fi was included in the room rate. After the first day, we were prompted to pay more than $10 a day for wi-fi.

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Thank Sullzwife
Midland
Reviewed 3 days ago NEW

Great central location, downtown Dallas. Quick check-in, did the valet parking $31 a day charge and stayed in the central tower. I paid the extra $35 for the "lounge" that includes complimentary drinks, breakfast and cocktail hour, but I don't think it was worth it. Not a good variety of hot breakfast, mostly cereal, pastry and fruit and the staff...

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Thank Rosie G
Dubai
Reviewed 3 days ago NEW

Stayed for a week on business trip. Very nice place. Good rooms , well maintained. Free WiFi. Walk-able distance to train, metro and bus stations. Free tram ride available in Downtown just beside the Hotel.

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Thank Vinod K
Lexington, Kentucky
Reviewed 3 days ago NEW

First of all, let me say that I absolutely hate big convention hotels, then let me tell you that the Sheraton Dallas is the largest Sheraton in North American. Boy did they change my mind about large hotels. For a huge hotel, the staff was extremely personable and helpful. We never had a long wait for the elevators and our...

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Thank TravelGalBT
Greenville, Texas
Reviewed 1 week ago via mobile

You have to remember they charge you $23.00 per night for self park and $31.00 per night for valet parking on top of your room cost. We stayed in tower 5 on the 23rd floor with a beautiful view, in a nice room. Quick check in with very comfortable King bed, large flat screen TV. I was disappointed there was...

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Thank Greenvilledan
Goliad, Texas
Reviewed 1 week ago via mobile

Conference here was very well handled. Food concessions were very good. Breakfast buffet was WAY too high in price. Good food but over priced. Order off menus and save $. Staff was very helpful and friendly. They worked hard to make sure our conference experience was great. Rooms were clean and fresh. Maids were very diligent in their duties.

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Thank MaryLeaP1221
Reviewed 1 week ago

Stayed here to attend a convention. Room was incredibly dusty and old. Service was a bit indifferent, probably because of the convention focus of the hotel. Be sure to check your bill, I was essentially double-billed and spent days trying to get the extra charges reversed.

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Thank DS H
Reviewed 1 week ago

I came to Dallas on business and decided to stay at the Sheraton! I checked in with Joel who was such a pleasure to work with and made me feel appreciated and comfortable the whole time! Joel was extremely courteous, kind and professional! Joel was everything you expect when you receive customer service at a hotel, but in actuality he...

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Helpful?
Thank Danielle D

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Sheraton Downtown Dallas Hotel offers warm hospitality, an accommodating environment, and vibrant location in the heart of the Arts and Financial district and just blocks from the Convention Center. ... more   less 

Additional Information about Sheraton Dallas Hotel

Address: 400 North Olive Street, Dallas, TX 75201
Region: United States > Texas > Dallas > Downtown Dallas
Price Range: $183 - $349 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Dallas Hotel 4*
Number of rooms: 1840
Reservation Options:
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Also Known As:
Sheraton Dallas Resort
Adam's Mark Dallas
Dallas Sheraton
Adam Mark Dallas
Adamsmark Hotel
Dallas Adam Mark Hotel
Hotel Style:
#25 Luxury Hotel in Dallas
#33 Business Hotel in Dallas
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Dallas Hotel staff and other travellers.
21 questions
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Questions? Get answers from Sheraton Dallas Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“It is advisable to choose a room at a higher floof”
 of 5 bubbles 87angieh, 25 Nov 2016 | Read review
“Definitely ask to have a room away from the elevators with a view of the city”
 of 5 bubbles CoachDaddy85, 22 Nov 2016 | Read review
“Higher floors are quieter.”
 of 5 bubbles Spanishmedievalist, 9 Nov 2016 | Read review
“if you want a larger room pick a room with double queen beds otherwise the rooms are small.”
 of 5 bubbles michaelfN9587PN, 7 Nov 2016 | Read review
“If you have to stay here, get an upper floor”
 of 5 bubbles marcyt2014, 5 Nov 2016 | Read review
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