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The Adolphus

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#16 of 197 Hotels in Dallas
Certificate of Excellence
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2,494 Reviews from our TripAdvisor Community

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Showing 2,457: English reviews
Reviewed 2 days ago NEW

While yes, the hotel still is under renovation, it's just the lobby. The rooms are finished and they are beautiful. My room was very spacious, the bed was heavenly and all the furniture, the desk and the nightstands and built in outlets and USB ports which was a wonderful touch. The staff was lovely and the only reason I didn't...

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Helpful?
Thank Sarah C
Oklahoma City
Reviewed 4 days ago NEW

Beautiful hotel with remodeled and up dated luxury rooms. Wonderful staff, friendly and caring. I have been staying here 2-3 times a year for the last 4 years and have never been disappointed. Can't wait to see the newly remodeled lobby.

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Thank Sherrie B
Dallas, Texas
Reviewed 1 week ago NEWvia mobile

The Adolphus has always been our favorite hotel in Dallas. We loved the vintage feel of the rooms, lobby and French Room. On our recent stay for our anniversary, we were VERY disappointed at the room remodels! They are now completely modern and we can stay at any hotel with the same decor! The lobby and French Room were still...

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1Thank 6pattersons
Fawn H, Guest Relations at The Adolphus, responded to this review

Thank you for your feedback and for caring enough about the hotel to share your concerns. Rest assured that in reimagining all of the hotel's public spaces, restaurants, bars, etc. we have, in fact, immersed ourselves in the rich history of The Adolphus. The end result will reveal that countless details–from newly discovered original marble floors, furnishing, art, and lighting...

Dallas, Texas
Reviewed 1 week ago

So, I was staying at the Adolphus for a nearby wedding. I had requested early check-in and was told yes. I had to keep calling the front desk to get a follow-up on when my room would be ready. I was told 1pm, then 2pm, and before you know it, it was 3pm and time for regular check-in and my...

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Helpful?
Thank JacquelynA30
Fawn H, Guest Relations at The Adolphus, responded to this review

Thank you for staying with us and for the feedback. Please accept our apologies for failing to meet your expectations. If you will kindly email your contact and reservation information to concierge@adolphus.com, our Director of Rooms will reach out to you right away to apologize personally and make this right. We hope to hear from you and have the opportunity...

Springfield, Oregon
Reviewed 2 weeks ago

First off, I am writing this review while sitting in a deluxe king room at the Adolphus. My company spent over $1100 for me to stay here while on a business trip to Dallas. Door staff, concierge and town car driver were all top notch. The rooms are very nice and despite the active renovating I can see that this...

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Thank Mike R
Fawn H, Guest Relations at The Adolphus, responded to this review

Thank you, Mike, for reaching out and providing us with an opportunity to make this right. We're sincerely sorry for failing to meet your expectations. I know you've already been in contact with our front desk team regarding this matter. However, if you'll email your contact information to concierge@adolphus.com we'll have our Director of Rooms follow up as well.

Toronto, Canada
Reviewed 2 weeks ago

The lobby floor was being torn up when I checked in last night. There was no bellman to assist up a huge flight of stairs and the banging in the lobby kept me up all night AND jostled all the dresser drawers open. I felt lucky to be in a renovated room. Sadly, however, the renovated areas are like a...

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1Thank lalah2017
Fawn H, Guest Relations at The Adolphus, responded to this review

Please accept our sincere apologies. We would like to speak with you further about your experience and make this right. If you'll please email us at concierge@adolphus.com with your contact and reservation information, or Director of Rooms will contact you right away.

Reviewed 2 weeks ago via mobile

Located smack in town, this place oozes old style Texan charm with its grand entrance. It's undergoing huge renovations as we arrived but what we can see in the renovations so far is impressive. We were given an upgrade to a suite on arrival and the rooms are just gorgeous with comfy beds (really appreciated after a 17 hr flight!)....

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Thank Michelle W
Fawn H, Guest Relations at The Adolphus, responded to this review

Thank you, Michelle, for staying with us and for the review. We're pleased to know you enjoyed your room and found our service to be outstanding; as always, it's our pleasure. Happy New Year and safe travels!

College Station, Texas
Reviewed 2 weeks ago

We stayed at the Adolphus to attend the Cottonbowl. Our team did not win but it was a great game. The Adolphus lobby was under construction, I can't wait to see how beautiful it is will be once completed. The rooms are nice. The pool is beautiful, as is the fire pit at night. The exercise area is well planned...

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Thank birdsherry55
Fawn H, Guest Relations at The Adolphus, responded to this review

Thank you for staying with us and for the positive review. We're happy to know that you enjoyed your stay (good call on the fire pit at night)! It was our pleasure to have you with us during your Cotton Bowl visit. Safe travels, and happy 2017!

Reviewed 3 weeks ago via mobile

Bored from Trip advisor, I'm happy with the facility. Only reason for 4⭐️ is the huge lobby remodel underway. Which is only obtrusive while in the actual lobby. The $28 a day parking is ridiculous but they offer a concierge hotel car so you don't have to drive your own. (Going to experience that this evening) Relatively easy to access...

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Thank Ryan M
Fawn H, Guest Relations at The Adolphus, responded to this review

Thank you for staying with us, Ryan, and for the review. We're pleased you were happy with the hotel. Our apologies for any confusion regarding the valet; should you have further details about your experience that might help us tighten-up that point of service, please email us at concierge@adolphus.com. Thank you for your compliments to our staff; we'll pass along...

Bendigo, Australia
Reviewed 3 weeks ago via mobile

The Adolphus would have to be the most impressive hotel I have stayed in yet. The rooms were spacious with everything we needed. The gym had all the equipment required for a good workout and the rooftop pool was perfectly relaxing. I must Mention that what impressed me most was the staff and there eagerness to help and provide but...

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1Thank tintin55555555555555
Fawn H, Guest Relations at The Adolphus, responded to this review

Thank you! We are thrilled to know that you enjoyed your stay and found the rooms, gym, and pool to be all that you needed and more. And, we are most pleased to hear that Dominique took wonderful care of you; we are certainly fortunate to have her here with us at The Adolphus! Happy 2017. We hope to see...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Recognized for more than a century as the iconic address for Dallas hospitality, The Adolphus inspires each guest's journey by offering vibrant and storied surroundings and locally celebrated amenities, all crafted and delivered with intuitive, memorable service. Today, the original address for timeless Dallas refinement re-emerges as a smart, urban destination for a new century of hospitality, promising every guest a warm and extraordinary experience. The 407 spacious guest rooms and suites all have king-size beds. Among the new amenities: a brand new rooftop pool and executive fitness center. Travel + Leisure readers voted The Adolphus one of the top 10 large city hotels in the Continental U.S. and Canada. ... more   less 

Additional Information about The Adolphus

Address: 1321 Commerce Street, Dallas, TX 75202 (Formerly Adolphus Hotel)
Region: United States > Texas > Dallas
Price Range: $324 - $589 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Adolphus 4*
Number of rooms: 407
Reservation Options:
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Hotel Style:
#8 Spa Hotel in Dallas
#13 Luxury Hotel in Dallas
#19 Business Hotel in Dallas
#20 Family Hotel in Dallas
#21 Romantic Hotel in Dallas
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Questions & Answers

Here's what travellers have asked, with answers from The Adolphus staff and other travellers.
35 questions
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Questions? Get answers from The Adolphus staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High view room option”
 of 5 bubbles JacquelynA30, 13 Jan 2017 | Read review
“Higher floors would have better views of the city.”
 of 5 bubbles birdsherry55, 3 Jan 2017 | Read review
“call and ask if hotel is underconstruction and ask what all info they need to know before arriving”
 of 5 bubbles jasonbB7468YQ, 19 Dec 2016 | Read review
“I was in the top floor, elevator is very fast and they have the best view.”
 of 5 bubbles adriangalarcep, 8 Dec 2016 | Read review
“Avoid 404 if you want a good view.”
 of 5 bubbles annmarz, 20 Nov 2016 | Read review
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