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The Adolphus

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#16 of 200 Hotels in Dallas
Certificate of Excellence
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The Adolphus
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2,524 Reviews from our TripAdvisor Community

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Reviewed 1 week ago NEW

It's time to put all the pieces together Adolphus. There is no question about the historical beauty of the hotel. There is no question that the staff is remarkably friendly. Putting it all together, well, you're not there yet. Starting with the the inability to break a $20 at the front desk should have been my first clue, but, after...

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Helpful?
Thank Lee E
Fawn H, Guest Relations at The Adolphus, responded to this review

Thank you, Lee, for staying with us and for the valuable detailed feedback. Please accept our apologies for failing to meet your expectations. I have shared your review with all teams to ensure that the issues you mention are isolated incidents. In addition, or Director of Rooms will be calling you on Monday to apologize personally and make this right....

Austin, Texas
Reviewed 1 week ago

This hotel was having renovations done while I was there. But there wasn't any noise or disturbance. It was very peaceful in fact. The room was huge. It had two king beds bit a large entertainment center, a walk-in closet, glassed in shower and large bathroom. There was also a sitting/reading area in the room with a nice floor lamp....

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Helpful?
Thank Yolanda L
Fawn H, Guest Relations at The Adolphus, responded to this review

Thank you, Yolanda, for staying with us and for the positive review. We're so pleased you enjoyed your spacious room and hope that means we'll see you again!

New York City, New York
Reviewed 1 week ago

I stayed here on business in February. The hotel is an amazing old building and the lobby is beautiful. The room was very nice as well. Staff for the most part were great, but I did witness a full blown argument between a lady working the front desk and her male counterpart ending with her screaming at him to never...

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Helpful?
Thank bmay87
Fawn H, Guest Relations at The Adolphus, responded to this review

Thank you for staying with us last month and for the thoughtful review. Considering that we did not meet your expectations or live up to our own high service and hospitality standards during your visit, your feedback is quite generous. Please accept our apologies. The renovation-related kinks you mentioned have now been resolved, and we'd love to have you back...

STL
Reviewed 1 week ago

We stayed at the Adolphus Hotel for a weekend while attending a wedding. They were still working on 2 of the restaurants, but the rooms and other public areas were complete and lovely. Our room was very comfortable and very quiet. The service was always pleasant and very accommodating. Unfortunately, it was too cool to enjoy the pool, but it...

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Helpful?
Thank benance
Fawn H, Guest Relations at The Adolphus, responded to this review

Thank you! We're pleased to know you enjoyed your visit. Sounds like you'll have to come back for another stay once the weather warms up so you can enjoy the pool. Seasonal poolside cocktail and food service begins in a few weeks!

Kentucky
Reviewed 1 week ago

We spent four nights at the Adolphus and enjoyed out stay immensely. Our 17th floor room had been recently decorated was just perfect. Quite large with nice floor space. A super sized framed mirror in the entryway and marble bathroom with large well lit shower were especially appreciated. French door closet...flat screen television and satin finish linens...nice. The lobby is...

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Helpful?
Thank j68ky
Fawn H, Guest Relations at The Adolphus, responded to this review

Thank you for staying at The Adolphus and for the review! It's good to hear that you enjoyed your space and the newly renovated lobby. Hoping we took care of the housekeeping glitches efficiently and effectively. If not, please let us know via hello@adolphus.com and we will reach out to you personally to obtain further details!

Georgetown, Texas
Reviewed 1 week ago

What a fancy hotel! The historic setting is tastefully mixed with a modern, artsy décor. The (required) valet parking was efficient. Our room was luxurious and spotlessly clean. Bathroom totally upgraded. We had a room on the corner of the building, and it was very quiet. Didn't hear any guests, and barely heard any street traffic. We were here for...

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Helpful?
Thank crusadercc
Fawn H, Guest Relations at The Adolphus, responded to this review

Thank you for staying with us and for the kind words. We're thrilled you enjoyed the wedding celebration and your accommodations. Hope to see you again!

Reviewed 1 week ago

The cheerleaders and their Moms and a wedding party were checking in when we were. There was a line for check-in! Quite long but the staff handled everyone as efficiently and quickly as possible. It's a little disjointed as the makeshift check-in counter is much smaller than the renovated one (in use when we left). The room though was lovely....

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Helpful?
Thank Matt78901
Fawn H, Guest Relations at The Adolphus, responded to this review

Thank you for the thoughtful review. We're so pleased to know you enjoyed your room and found our staff to be excellent. And, we appreciate your patience as we emerge from renovations. We hope you'll come back and enjoy all the updates soon!

Reviewed 2 weeks ago

I have stayed here before and absolutely loved it but my stay this time was not that great. First upset was when it took them 40 min to locate my car. Second upset was I requested towels 3 different times and still nobody brought me any I eventually went to the front desk to get my own. Their new i...

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1Thank Brandy-lee G
Fawn H, Guest Relations at The Adolphus, responded to this review

Thank you for staying with us again and for the valuable feedback. Please accept our sincere apologies for failing to meet your expectations during your last visit. We would like to reach out personally and make this right. If you'd be so kind as to email your reservation and contact information to hello@adolphus.com, a manager will contact you right away....

Frederiksberg, Denmark
Reviewed 2 weeks ago

The Adolphus is an old and charming hotel – but with all the necessary modern facilities. There is actually not much I can say about the hotel. Nothing makes it very special – but it doesn’t have to be bad. Just a single warning – stay away from the breakfast. It is not very good – and there is a...

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Helpful?
Thank Morten-Elm
Fawn H, Guest Relations at The Adolphus, responded to this review

Thank you for staying at The Adolphus and for the 5-star review. Happy to know you enjoyed the historic elements of our hotel along with the modern amenities. Our apologies for not meeting your expectations on breakfast. If you will email us at dine@adolphus.com we will look into the matter further and make it right. This spring our breakfast options...

Reviewed 3 weeks ago

*Front lobby under construction but, rooms updated* This review is based primarily on the wonderful doormen and valet. They were beyond courteous, quite down to earth and quite timely with retrieving our vehicle. The older gentleman (sadly didn't catch his name) was an astonishing conversationalist that swapped travel stories with me until my husband finished checking in. Speaking of checking...

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Helpful?
Thank Mandysugarcubes
Fawn H, Guest Relations at The Adolphus, responded to this review

Thank you for staying with us and for this thoughtful review! So happy you enjoyed our renovated spaces, including your room, and that you found our service to be warm and efficient. I'll certainly pass along your compliments to the bellman and valets, and will share your entire review with all departments mentioned. We are thrilled you "would stay here...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Recognized for more than a century as the iconic address for Dallas hospitality, The Adolphus inspires each guest's journey by offering vibrant and storied surroundings and locally celebrated amenities, all crafted and delivered with intuitive, memorable service. Today, the original address for timeless Dallas refinement re-emerges as a smart, urban destination for a new century of hospitality, promising every guest a warm and extraordinary experience. The 407 spacious guest rooms and suites all have king-size beds. Among the new amenities: a brand new rooftop pool and executive fitness center. Travel + Leisure readers voted The Adolphus one of the top 10 large city hotels in the Continental U.S. and Canada. ... more   less 

Additional Information about The Adolphus

Address: 1321 Commerce St, Dallas, TX 75202-4294 (Formerly Adolphus Hotel)
Region: United States > Texas > Dallas
Price Range: $316 - $529 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Adolphus 4*
Number of rooms: 407
Reservation Options:
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Hotel Style:
#8 Spa Hotel in Dallas
#13 Luxury Hotel in Dallas
#19 Business Hotel in Dallas
#20 Family Hotel in Dallas
#21 Romantic Hotel in Dallas
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Questions & Answers

Here's what travellers have asked, with answers from The Adolphus staff and other travellers.
37 questions
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Questions? Get answers from The Adolphus staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“6th floor was quiet”
 of 5 bubbles yolandal111, 16 Mar 2017 | Read review
“If you're a light sleeper, make sure to stay away from the elevator as there is a loud whooshing noise that reverberates through the walls.”
 of 5 bubbles bmay87, 16 Mar 2017 | Read review
“Request a street view.”
 of 5 bubbles j68ky, 14 Mar 2017 | Read review
“Corner rooms (e.g. 608) are particularly quiet”
  • View from 608
  • View from 608
 of 5 bubbles crusadercc, 13 Mar 2017 | Read review
“I recommend floor 20 and above!”
 of 5 bubbles sherryf991, 25 Feb 2017 | Read review
5 of 5