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The Adolphus

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#16 of 198 Hotels in Dallas
Certificate of Excellence
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The Adolphus
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2,509 Reviews from our TripAdvisor Community

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Showing 2,472: English reviews
Toronto, Canada
Reviewed 7 January 2017

The lobby floor was being torn up when I checked in last night. There was no bellman to assist up a huge flight of stairs and the banging in the lobby kept me up all night AND jostled all the dresser drawers open. I felt lucky to be in a renovated room. Sadly, however, the renovated areas are like a...

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Helpful?
1Thank lalah2017
Fawn H, Guest Relations at The Adolphus, responded to this review

Please accept our sincere apologies. We would like to speak with you further about your experience and make this right. If you'll please email us at concierge@adolphus.com with your contact and reservation information, or Director of Rooms will contact you right away.

Reviewed 4 January 2017 via mobile

Located smack in town, this place oozes old style Texan charm with its grand entrance. It's undergoing huge renovations as we arrived but what we can see in the renovations so far is impressive. We were given an upgrade to a suite on arrival and the rooms are just gorgeous with comfy beds (really appreciated after a 17 hr flight!)....

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Thank Michelle W
Fawn H, Guest Relations at The Adolphus, responded to this review

Thank you, Michelle, for staying with us and for the review. We're pleased to know you enjoyed your room and found our service to be outstanding; as always, it's our pleasure. Happy New Year and safe travels!

College Station, Texas
Reviewed 3 January 2017

We stayed at the Adolphus to attend the Cottonbowl. Our team did not win but it was a great game. The Adolphus lobby was under construction, I can't wait to see how beautiful it is will be once completed. The rooms are nice. The pool is beautiful, as is the fire pit at night. The exercise area is well planned...

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Helpful?
Thank birdsherry55
Fawn H, Guest Relations at The Adolphus, responded to this review

Thank you for staying with us and for the positive review. We're happy to know that you enjoyed your stay (good call on the fire pit at night)! It was our pleasure to have you with us during your Cotton Bowl visit. Safe travels, and happy 2017!

Reviewed 28 December 2016 via mobile

Bored from Trip advisor, I'm happy with the facility. Only reason for 4⭐️ is the huge lobby remodel underway. Which is only obtrusive while in the actual lobby. The $28 a day parking is ridiculous but they offer a concierge hotel car so you don't have to drive your own. (Going to experience that this evening) Relatively easy to access...

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Helpful?
Thank Ryan M
Fawn H, Guest Relations at The Adolphus, responded to this review

Thank you for staying with us, Ryan, and for the review. We're pleased you were happy with the hotel. Our apologies for any confusion regarding the valet; should you have further details about your experience that might help us tighten-up that point of service, please email us at concierge@adolphus.com. Thank you for your compliments to our staff; we'll pass along...

Bendigo, Australia
Reviewed 28 December 2016 via mobile

The Adolphus would have to be the most impressive hotel I have stayed in yet. The rooms were spacious with everything we needed. The gym had all the equipment required for a good workout and the rooftop pool was perfectly relaxing. I must Mention that what impressed me most was the staff and there eagerness to help and provide but...

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1Thank tintin55555555555555
Fawn H, Guest Relations at The Adolphus, responded to this review

Thank you! We are thrilled to know that you enjoyed your stay and found the rooms, gym, and pool to be all that you needed and more. And, we are most pleased to hear that Dominique took wonderful care of you; we are certainly fortunate to have her here with us at The Adolphus! Happy 2017. We hope to see...

Tyler, Texas
Reviewed 28 December 2016 via mobile

Would have been five stars, but it was undergoing renovation and once beautiful lobby was a construction zone. The people were great though and they did upgrade us to a suite. We will return after the remodel.

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Helpful?
Thank John H
Fawn H, Guest Relations at The Adolphus, responded to this review

Thank you, John. We look forward to seeing you again in 2017!

Nashville, Tennessee
Reviewed 26 December 2016 via mobile

I stayed at the Adolphus for the first time last spring for work and was so impressed with many things: the beautiful lobby, friendly staff, and the elegant, comfortable, and clean room. When I had friends coming to Dallas from Australia, I made sure to book them a room there. Even more impressive was when I called and got Dominique...

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1Thank Brenna M
Fawn H, Guest Relations at The Adolphus, responded to this review

Thank you, Brenna! It is truly our pleasure. We sincerely appreciate your staying with us and recommending us to your friends. Hope to see you again in 2017!

Lewisville, Texas
Reviewed 19 December 2016

We arrived at the hotel Saturday December 17 at 4pm. We arrive to find out there is no parking it is strictly vallet....not a problem just nothing was communicated prior to arrival that this policy was in place....next you are cattled threw the front doors to a lobby under construction. To your left is check in where the rude bellhop...

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Helpful?
1Thank Jason B
Fawn H, Guest Relations at The Adolphus, responded to this review

Please accept our apologies, Jason, for failing to meet your expectations this weekend. Our Director of Rooms will be calling you this afternoon to apologize personally and make this right. We sincerely appreciate your feedback and are looking forward to talking with you.

Saint Louis, Missouri
Reviewed 18 December 2016 via mobile

Our family is working through a move to Dallas from STL and have stayed here several times while doing so. The Adolphus Hotel and Staff couldn't have left a better impression upon us - a great indication as to what Dallas has to offer. The service was exceptional - the kindness, smiles and above and beyond accommodations ... from Moselle(?)...

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Helpful?
Thank RoseDz
Fawn H, Guest Relations at The Adolphus, responded to this review

Thank you so very much! It has truly been our pleasure to serve as your Dallas home during your move. We will all be here waiting to warmly welcome you back for a staycation once you're all settled in, or any visit for that matter! Cannot wait to reveal the updates and share with you. Until then, safe travels, and...

Reviewed 14 December 2016 via mobile

Mike was great!! He helped me so much with a question I had. He engaged in friendly conversation which truly made me feel welcomed. I've traveled the world and this has been one of the best experiences.

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Helpful?
Thank Chad C
Fawn H, Guest Relations at The Adolphus, responded to this review

Thank you, Chad. We're so happy you felt welcomed and enjoyed your experience at The Adolphus. We'll certainly let Mike know! Hope to see you again soon. Enjoy the holidays!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Recognized for more than a century as the iconic address for Dallas hospitality, The Adolphus inspires each guest's journey by offering vibrant and storied surroundings and locally celebrated amenities, all crafted and delivered with intuitive, memorable service. Today, the original address for timeless Dallas refinement re-emerges as a smart, urban destination for a new century of hospitality, promising every guest a warm and extraordinary experience. The 407 spacious guest rooms and suites all have king-size beds. Among the new amenities: a brand new rooftop pool and executive fitness center. Travel + Leisure readers voted The Adolphus one of the top 10 large city hotels in the Continental U.S. and Canada. ... more   less 

Additional Information about The Adolphus

Address: 1321 Commerce Street, Dallas, TX 75202 (Formerly Adolphus Hotel)
Region: United States > Texas > Dallas
Price Range: $351 - $615 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Adolphus 4*
Number of rooms: 407
Reservation Options:
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Hotel Style:
#8 Spa Hotel in Dallas
#13 Luxury Hotel in Dallas
#19 Business Hotel in Dallas
#20 Family Hotel in Dallas
#21 Romantic Hotel in Dallas
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Questions & Answers

Here's what travellers have asked, with answers from The Adolphus staff and other travellers.
36 questions
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Questions? Get answers from The Adolphus staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“Avoid on the weekends unless you are having a party. you just might find yourself in the middle of someones party!”
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