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Hilton Dallas Park Cities

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Traveller (70)
Room & Suite (131)
Dining (48)
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Overview
  • Excellent49%
  • Very good28%
  • Average13%
  • Poor7%
  • Terrible3%
Travellers talk about
“preston center”(13 reviews)
“front desk”(80 reviews)
“valet parking”(47 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Offers from Hilton Dallas Park Cities
Special Offer: SMU Special Vistors Rate
Hotel deals
Offers from Hilton Dallas Park Cities
Special Offer: SMU Special Vistors Rate
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (760)
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746 results
Traveller rating
354
212
99
55
26
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LanguageEnglish
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354
212
99
55
26
Show reviews that mention
All reviewspreston centerfront deskvalet parkingexecutive levelgreat hotelhighland parkrestaurants and shoppingwithin walking distanceconvenient locationrooftop poolvalet stafflove fieldbusiness travelereasy accessbed was comfortablebusiness tripfitness center
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1 - 5 of 746 reviews
Reviewed yesterday

I stay here 4 times a year when business brings me to the area. The hotel is really a very pretty little gem, the lobby is gorgeous, the rooms and fitness center are clean and spacious. The staff has never disappointed me, everyone is friendly...More

Review collected in partnership with Hilton Hotels & Resorts
Thank Jaime M
Response from Sarah M, Manager at Hilton Dallas Park CitiesResponded today

It was a pleasure to read your comments about our hotel and team members. We all strive to make your stay pleasant and memorable so that you will return for another visit soon. Thank you!

Hotel's Favourite
Reviewed 26 January 2018

Had an appointment in the area so chose this hotel. Great area with lots of places to eat and shop and several bakeries like Carlo’s & Sprinkles. Only disappointment was there was no parking other than valet, but the app/website gives you this info so...More

Review collected in partnership with Hilton Hotels & Resorts
Thank Dianne Z
Response from Sarah M, Manager at Hilton Dallas Park CitiesResponded 27 January 2018

Thank you for your comments about your experience. It is always wonderful to hear how our guests enjoyed themselves during their stay. We appreciate your thoughtful feedback and look forward to your future stay.

Reviewed yesterday

I stayed here for a very quick business trip and was very pleased with the hotel and service. The check-in process was smooth and quick, the concierge was very friendly and helpful. The room was clean, comfortable and had a great view overlooking the area....More

Thank Ashley M
Response from Sarah M, Manager at Hilton Dallas Park CitiesResponded today

Your comments are very much appreciated. All our team members strive to make our guests feel comfortable and have an enjoyable stay. We are glad that you had the opportunity to visit our lovely hotel and hopefully will return soon !!!

Reviewed 5 days ago

We stayed 25 minutes from the convention center for the Lone Star Volleyball Tournament. It was a great choice. Easy access by tollway to the convention center and a quiet calm boutique size hotel with a great restaurant & bar & rooftop pool. The staff...More

Review collected in partnership with Hilton Hotels & Resorts
Thank Catherine D
Response from Sarah M, Manager at Hilton Dallas Park CitiesResponded today

Thank you for the wonderful comments regarding your experience at our hotel. Our goal is to meet all of our guest’s expectations and to maintain a high level of service that our guests have come to expect. It is a pleasure to know that our...More

Reviewed 6 days ago

I would not recommend this hotel. It does not live up to the Hilton brand. The rooms are not kept clean, and they are not willing to accommodate you if you are an honors member. That meant nothing for this stay. I value my Hilton...More

Review collected in partnership with Hilton Hotels & Resorts
Thank tammysS3421NN
Response from Sarah M, Manager at Hilton Dallas Park CitiesResponded today

Thank you very much for your review of your recent stay at our hotel. I regret that we fell short of your expectations. Our goal is to take care of our guests and to make your stay as comfortable as being at home. Your feedback...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Concierge
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Outdoor pool
Details
Price range
US$155 - US$297 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Family Hotel in Dallas
#27 Romantic Hotel in Dallas
#36 Business Hotel in Dallas
Room types
Non-Smoking Rooms
Details
Price range
US$155 - US$297 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Family Hotel in Dallas
#27 Romantic Hotel in Dallas
#36 Business Hotel in Dallas
Room types
Non-Smoking Rooms
Add Photo Photos
Traveller (70)
Room & Suite (131)
Dining (48)
Pool & Beach (2)
Amenities (54)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Jmolu4
20 July 2017|
AnswerShow all 6 answers
Response from Erica S | Reviewed this property |
We did not use the pool and honestly, have no idea if there was a pool. We have been there in the fall and late winter so no pool interest. They are nice enough where I bet if they do have a pool they'd figure out a way to... More
1
Vote
James B
23 November 2016|
Answer
Response from Sean K | Property representative |
Good evening. We have 224 guest rooms.
0
Votes
Mary Ann B
4 August 2016|
AnswerShow all 3 answers
Response from Jon T | Reviewed this property |
It is in the downtown area with everything else, such as the arena & jfk memorialnl. if you take a uber or taxi you'll be fine, juat don't rely on the transportation, it's not reliable at all.
0
Votes
Room Tips
"Ask for rooms on a higher floor"
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"The rooms were very quiet, but the bar could get loud."
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"Rooms in back may be a little quieter so you don't hear the highway traffic."
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"Ask for an end room such as #927. 10th floor is cool because exec lounge is on floor 10."
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