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Hilton Dallas Park Cities

Hilton.comUS$159*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
US$177*
US$159*
US$177*
US$159*
US$177*
US$159*
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Hilton Dallas Park Cities
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658 Reviews from our TripAdvisor Community

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Showing 648: English reviews
Richmond, Virginia
Reviewed 11 April 2017 via mobile

Stayed at the hotel for 2 nights. My room was very clean and roomy. Ate all meals in the hotel. Food was very good - service was outstanding! Housekeeping went out of their way to help me when I lost a button. Front desk staff even helped with a problem I was having with my computer! Needless to say, I...

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Helpful?
Thank MDBDMD
Sean K, General Manager at Hilton Dallas Park Cities, responded to this review

Thank you for taking the time in reviewing our property. It is a pleasure to hear that your time spent at the hotel was a great experience. Our staff's goal is to provide this type of service so that our guests will enjoy coming back. Look forward to your return.

Chicago, Illinois
Reviewed 7 April 2017

Good business location if you have meetings in Park Cities area. But - this place has a good lobby, and that's where it ends. The rooms desperately need an overhaul. Shower walls have missing grout, where grout meets floor needs recaulking, small bathrooms with small showers, toilet seats loose --- all the indicators of a room that needs to be...

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Helpful?
2Thank Adam H
Sean K, General Manager at Hilton Dallas Park Cities, responded to this review

Thank you for your reviews regarding the concierge lounge. It is your feedback that will allow us to make sure we improve in these areas that you have mentioned. I do apologize about the bathrooms which you feel were in disrepair. I have notified our staff to make sure all issues are taken care of and that we can improve...

Reviewed 5 April 2017

Valet parking only. Dusty rooms. Torn up streets and unfriendly night staff. Good location, if you do not have other options. Lots of construction going on around the hotel, making street access problematic. Could never get the internet to work.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank janes319
Sean K, General Manager at Hilton Dallas Park Cities, responded to this review

Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments and regret that you feel that we fell short of your expectations.

Tallahassee
Reviewed 5 April 2017

Staff is nice. (Apologized a lot for not being able to get us into even one of our rooms timely. Second connecting room took even longer.) Slept well ... Beds are comfy. Soundproof to outside construction noise. (But not the arguing neighbors.) Valet service was quick and friendly. (Glad they were because there was no option and expensive.) If you're...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
1Thank sharing557
Sean K, General Manager at Hilton Dallas Park Cities, responded to this review

Thank you for taking the time to let us know how your stay went. I do apologize that you felt that your expectations were not met. I greatly appreciate your comments and would discuss with our Housekeeping and Engineering staff to make sure these issues are resolved.

Reviewed 3 April 2017

I stayed at the Hilton Dallas Park Cities for 2 night for a business trip. The hotel is near to Love Field Airport and an Uber costs you ~$15. When you check in ask for a quite room away from the elevators and as far as possible from them. If possible the last room. The walls are extremely thin and...

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Helpful?
Thank KasiKing
Sean K, General Manager at Hilton Dallas Park Cities, responded to this review

Thank you for choosing our hotel and commenting on your experience. Our hotel aims to make your stay comfortable. Though there is construction, it is not too disruptive. Our staff is here to assist and make your stay as comfortable as possible and provide you with whatever will make you return and enjoy more of our hotel. Look forward to...

Danville Knox County, Ohio
Reviewed 29 March 2017

One night stay. Staff is very friendly and professional. Room was very spacious and clean. I did not try the onsite restaurant but there are plenty of dining options available within walking distance. Short drive to Love Field from the hotel although there is a lot of construction in the area that can cause delays during normal work hours.

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Thank TX2OH
Sean K, General Manager at Hilton Dallas Park Cities, responded to this review

Thank you for your comments. Our staffs goals are to make our guests, feel comfortable and enjoy themselves at our hotel.

Memphis, Tennessee
Reviewed 26 March 2017

Stayed here for one night on a recent quick trip to Dallas for a business dinner. The hotel is impeccably maintained, and super convenient to Love Field and uptown. The rooms are clean and well appointed, and the executive lounge is one of the best in the Hilton system.

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Helpful?
Thank Ken R
Sean K, General Manager at Hilton Dallas Park Cities, responded to this review

Appreciate your comment. We have a great staff that makes sure our guests are well taken care of and enjoy their stay. Please come back when you can stay a few days. Thank you

Gulf Breeze, Florida
Reviewed 23 March 2017

The Hilton Park Cities in Dallas has been my go to hotel in Dallas since the late 1990's. While it still is a very nice and accommodating hotel, in recent years it has shown signs of physical wear. The guest rooms, executive lounge, and public areas need face lifts. The service is superb, but I do miss seeing the friendly...

Review collected in partnership with Hilton Hotels & Resorts
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Thank AlbertoIII
Kansas City, Missouri
Reviewed 21 March 2017

We enjoyed our recent stay at Hilton Park Cities. The staff is very friendly and professional. The rooms and main areas were clean and welcoming. Great location - close to Love Field and a short walk to some restaurants and other shops. It was very convenient for our weekend plans. The only drawback is that parking is valet only and...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank RosanneKC
Sean K, General Manager at Hilton Dallas Park Cities, responded to this review

Thank you for your response. Our location is one of the best in our area and its convenience of various shops and restaurants just down the street, makes your stay away from home, seem like home. Look forward to return visits.

Reviewed 21 March 2017

I would definitely come back! Location is great and the front desk service is unbeatable! I reserved the room for 3 nights but due to unforeseen circumstances I had to check out early, later than the checkout time and they accommodated me without question.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Heidi F
Sean K, General Manager at Hilton Dallas Park Cities, responded to this review

Our front office staff's goals are to make your stay memorable and comfortable. We appreciate your responses and hope that you return and for a longer period of time in order to enjoy your time with us.

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Concierge
  • Banquet Room
Official Description (provided by the hotel)
Hilton Dallas Park Cities is a Four-Diamond boutique hotel between Highland Park and Preston Hollow neighborhoods, north of downtown Dallas, and minutes from SMU, Love Field and DFW airports, and NorthPark Shopping Center. Hotel is within walking distance to Preston Center with over 180 retail, dining, and nightlife destinations. Hotel features 224 rooms and 46 executive rooms, roof-top heated pool, 2,000 sq ft fitness center, restaurant and bar, and 12,000 sq ft of meeting space. ... more   less 

Additional Information about Hilton Dallas Park Cities

Address: 5954 Luther Ln, Dallas, TX 75225-5907
Region: United States > Texas > Dallas
Price Range: $199 - $455 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Dallas Park Cities 3.5*
Number of rooms: 224
Reservation Options:
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Also Known As:
Hilton Dallas Park Cities Hotel Dallas
Hilton Hotel Dallas
Hilton Park Cities Hotel Dallas
Dallas Hilton
Hotel Style:
#18 Family Hotel in Dallas
#27 Romantic Hotel in Dallas
#36 Business Hotel in Dallas
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Dallas Park Cities staff and other travellers.
3 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We stayed on the 10th floor and it was quiet”
dianeh108, 17 May 2017 | Read review
“Uneven room number, higher than 10, higher than 5th floor, away from elevators”
  • Even Room Number construction site view.
  • 4th floor view on wall and buildings
  • 4th floor view on wall
KasiKing, 2 Apr 2017 | Read review
“Lots of construction in the area so I suggest a room away from Luther Lane.”
TX2OH, 29 Mar 2017 | Read review
“Try to get a room oppisite the building construction. Executive floor is no big deal”
N4773RJrobertd, 16 Nov 2016 | Read review
“Examine the room before unpacking your bags...”
  • scum-line was present before taking a shower!
UHCougar82, 26 Oct 2016 | Read review
5 of 5
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US$159* /night
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Prices are for 1 room, 2 adults
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