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Hilton Dallas Park Cities

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Traveller (70)
Room & Suite (131)
Dining (48)
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Overview
  • Excellent49%
  • Very good28%
  • Average13%
  • Poor7%
  • Terrible3%
Travellers talk about
“preston center”(13 reviews)
“front desk”(80 reviews)
“valet parking”(47 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Offers from Hilton Dallas Park Cities
Special Offer: SMU Special Vistors Rate
Hotel deals
Offers from Hilton Dallas Park Cities
Special Offer: SMU Special Vistors Rate
Hotel deals
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Rooms
7 May8 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (760)
There are newer reviews for Hilton Dallas Park Cities
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746 results
Traveller rating
354
212
99
55
26
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354
212
99
55
26
Show reviews that mention
All reviewspreston centerfront deskvalet parkingexecutive levelgreat hotelhighland parkrestaurants and shoppingwithin walking distanceconvenient locationrooftop poolvalet stafflove fieldbusiness travelereasy accessbed was comfortablebusiness tripfitness center
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71 - 75 of 746 reviews
Reviewed 1 September 2017

Location great, front desk staff great, rooms not as nice as expected. Mold in shower, slow to clean and restock daily. Charge daily valet rate with no street parking available. Pool nice, gym nice. Starbucks in lobby not great. Good internet access. Had to have...More

Review collected in partnership with Hilton Hotels & Resorts
Thank debbiegE3251RC
Response from Sean K, General Manager at Hilton Dallas Park CitiesResponded 3 September 2017

We appreciate you taking time to share your experience. We are glad to hear the comments about the staff and recognize the opportunities and have addressed them immediately with the staff to correct them. We hope to see you back again in the near future.

Reviewed 21 August 2017

Love this Park Cities gen. Close to SMU, shopping, restaurants. The staff is courteous and efficient. The look and feel of this hotel is very modern and clean. Perfect place for family or for meetings. I highly recommend.More

Review collected in partnership with Hilton Hotels & Resorts
Thank 138janism
Response from Sean K, General Manager at Hilton Dallas Park CitiesResponded 25 August 2017

It is always good to hear from guests experience on how they liked their stay. Our hotel is set within a unique area with being so close to downtown and walking distance to many stores, restaurants, pharmacies and any other establishment you may need. Thank...More

Reviewed 16 August 2017

Fabulous stay. Enjoyed the rooftop pool. Found most everything was within walking distance between Douglas and Preston. Very convenient location with good retail and restaurant choices. Hotel service was tops.

Review collected in partnership with Hilton Hotels & Resorts
Thank Renee F
Response from Sean K, General Manager at Hilton Dallas Park CitiesResponded 25 August 2017

Thank you for your comments regarding your stay. We are pleased to know you enjoyed your visit and found it easy to walk thru the neighborhood and nearby local restaurants and shops. We look forward to seeing you on your next trip.

Reviewed 11 August 2017

Had to stay in the area for business and this Hilton had a great price at the time. I was a bit worried based on other reviews but I was very happy with my choice. The staff was outstanding and the room was very comfortable....More

Review collected in partnership with Hilton Hotels & Resorts
Thank thomasbU5926QC
Response from Sean K, General Manager at Hilton Dallas Park CitiesResponded 17 August 2017

Appreciate your comments regarding your stay with us. We also have live entertainment on Tuesday and Wednesday evenings in the bar area. Very impressive entertainers. The added convenience of many stores, restaurants, etc., in walking distance is definitely a plus for our guests. We look...More

Reviewed 8 August 2017

This place was low key and gorgeous!!! Close to uptown but far enough from the crowds. Above all the staff were friendly and helpful. The front desk texted me throughout my stay asking how everything was going. The restaurant and bar had awesome food and...More

Review collected in partnership with Hilton Hotels & Resorts
Thank Noelia T
Response from Sean K, General Manager at Hilton Dallas Park CitiesResponded 10 August 2017

It is the goal of our team members, to maintain the highest level of hospitality, so that each guest experiences a memorable stay. Thank you for your wonderful remarks. We look forward to your next visit.

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Concierge
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Outdoor pool
Details
Price range
US$153 - US$295 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Family Hotel in Dallas
#27 Romantic Hotel in Dallas
#36 Business Hotel in Dallas
Room types
Non-Smoking Rooms
Details
Price range
US$153 - US$295 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Family Hotel in Dallas
#27 Romantic Hotel in Dallas
#36 Business Hotel in Dallas
Room types
Non-Smoking Rooms
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Traveller (70)
Room & Suite (131)
Dining (48)
Pool & Beach (2)
Amenities (54)
Business Centre & Event Rooms (1)
Questions & Answers
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Jmolu4
20 July 2017|
AnswerShow all 6 answers
Response from Erica S | Reviewed this property |
We did not use the pool and honestly, have no idea if there was a pool. We have been there in the fall and late winter so no pool interest. They are nice enough where I bet if they do have a pool they'd figure out a way to... More
1
Vote
James B
23 November 2016|
Answer
Response from Sean K | Property representative |
Good evening. We have 224 guest rooms.
0
Votes
Mary Ann B
4 August 2016|
AnswerShow all 3 answers
Response from Jon T | Reviewed this property |
It is in the downtown area with everything else, such as the arena & jfk memorialnl. if you take a uber or taxi you'll be fine, juat don't rely on the transportation, it's not reliable at all.
0
Votes
Room Tips
"Ask for rooms on a higher floor"
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"The rooms were very quiet, but the bar could get loud."
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"Rooms in back may be a little quieter so you don't hear the highway traffic."
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"Ask for an end room such as #927. 10th floor is cool because exec lounge is on floor 10."
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