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Dallas Marriott City Center

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#41 of 201 Hotels in Dallas
Certificate of Excellence
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Dallas Marriott City Center
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503 Reviews from our TripAdvisor Community

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Showing 485: English reviews
Scottsdale, Arizona
Reviewed 18 September 2015 via mobile

Spent a few days in Dallas at the Marriott City Center. Hotel room was spacious & clean but basic. View out of the room was into the city center which is basically a food court that has the weirdest opening hours. Everything closes around 3 PM. So...The room is pretty dark because it does not get any real day light....

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Helpful?
Thank seekAdventures
Dallas_Marriott, Director of Hotel Operations at Dallas Marriott City Center, responded to this review

Hello seekAdventures. Thank you for taking the time to share your feedback on your recent experience with us, Unfortunately we have fallen short of your, and our expectations of a flawless stay and I do apologize for the issue you experienced with the tour, we will review the company's we recommend for tours based on your feedback going forward. I...

Norman, Oklahoma
Reviewed 15 September 2015

WE stayed at the Dallas Marriott City Center this past weekend, and had a great time. The staff was wonderful, and once they knew that it was our anniversary, were sure to wish us a "happy anniversary". The room was very comfortable with crisp linens, good AC android privacy. Breakfast was great. My wife enjoyed breakfast on Sunday morning, especially...

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Helpful?
Thank Yves B
Dallas_Marriott, Director of Operations at Dallas Marriott City Center, responded to this review

Hello Yves B, Thank you for sharing your recent experience with us. As a hotel, we aim to make every guests' experience memorable and I am happy to hear that our staff was able to make you and your wife's Anniversary special. We hope this trip becomes a tradition and we have the opportunity to welcome you both back for...

Reviewed 10 September 2015 via mobile

From the valet to the front desk personnel to the Concierge Lounge attendant, you can't ask for better service. Everyone is extremely pleasant and helpful. I was a bit discombobulated when I arrived and kept the valet waiting a bit while I got organized. He was the epitome of patience. The room was beautiful and immaculate. Couldn't ask for better...

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Helpful?
Thank Virginia S
Dallas_Marriott, Director of Operations at Dallas Marriott City Center, responded to this review

Hello Virginia S, Thank you for taking the time to share the experience you had from your recent visit We appreciate your feedback and are delighted to hear that our staff was so accommodating. We take great pride in not only meeting, but exceeding your expectations and it pleases me to see that we delivered. Thank you again, we look...

Houston, Texas
Reviewed 9 September 2015

The room was clean and the service was nice. However, the room I was given did not have running hot water. I noticed this later at night and the engineer was not available to fix the shower so they did what they could and gave me access to a room next door to use its shower. While it may not...

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3Thank Bill B
Dallas_Marriott, Director of Operations at Dallas Marriott City Center, responded to this review

Good morning Bill B, Thank you for taking the time to share your recent experience with us. As a hotel we strive to maintain the highest standards, not only in service, but also with our maintenance and functionality of the rooms. I do apologize for the issue that occurred with the hot water and shower in your room. I understand...

Ottawa, Canada
Reviewed 27 August 2015

Clearly a decent hotel but missing some things that the hotel may be able to address and others that it can't. A pool would be nice. I am almost embarrassed to be asked to pay for WiFi. Also nice would be more amenities nearby. For example, I was looking for a copy of The Economist while in Dallas and I...

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Helpful?
Thank Bruce T
Dallas_Marriott, Director of Operations at Dallas Marriott City Center, responded to this review

Hello Bruce T Thank you for sharing your experience with us. I was pleased to see that the hotel met your travel needs overall and I do apologize for the issue you encountered in finding the Economist , Should you plan on staying with us again please contact our concierge in advance and he would be happy to have a...

Oak Park
Reviewed 19 August 2015

This is a wonderful Marriott property. Good location for many things in Dallas. Stayed here when we moved our daughter into SMU. Great Concierge staff. Loved the Concierge Level Lounge. Debra was great.

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Helpful?
Thank Lisa P
Dallas_Marriott, Director of Operations at Dallas Marriott City Center, responded to this review

Good Day Lisa P, Thank you for taking the time to share your feedback. I am happy to hear our location and Concierge Lounge were able to meet your needs. Every host aims to make a personal connection with each guest and it's great to see Debora made one with you and your family. Thanks again for sharing your recent...

Dallas, Texas
Reviewed 13 August 2015

Wanted to have a weekend in the city where we didn't have to drive everywhere. It was great to take the Dart to the 6th Floor Museum, then walk to dinner at the Pyramid Restaurant (see review, then go!) The Marriott Lobby was welcoming with friendly staff and large drink dispensers filled with fruit and delicious water - perfect for...

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Helpful?
Thank jean_2028
Dallas_Marriott, Director of Operations at Dallas Marriott City Center, responded to this review

Good day Jean_2028, Thank you for sharing your recent experience with us. I'm pleased your staycation was everything you hoped it would be. We look forward to welcoming you back next time you need a weekend in the city! Best regards, Don Tomie Director of Operations Dallas Marriott City Center

Palm Beach Gardens, Florida
Reviewed 12 August 2015

I have stayed here a few times for business trips. My office is walking distance from the hotel and I can actually walk to it through the connected atrium and skywalks, which is extremely convenient during the hot, Texas summers. The hotel itself seems to be renovated and up-to-date. The room I most recently stayed in was very spacious and...

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Helpful?
Thank PBCG
Dallas_Marriott, Director of Operations at Dallas Marriott City Center, responded to this review

Hello PBCG, Thank you for the feedback from your recent stay, I am pleased to see that our connecting sky walk and location are convenient for your travels. I am sorry to hear you were unsatisfied with view from your room. On your next visit we would be happy to assign a city view room upon request. Thanks again for...

Littleton, CO
Reviewed 1 August 2015 via mobile

We choose this Marriott because we could take Dart from DFW to the hotel. What we did not know is it is located one block from the free trolley, three blocks from the Winspear Opera House and many other places you can walk to or take Dart. Well done Marriott.... I dropped a star only to force the hotel to...

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2Thank ColoradoCoach
Dallas_Marriott, Director of Operations at Dallas Marriott City Center, responded to this review

Hello ColoradoCoach, Thank you for taking the time to share your recent experience, I am very happy to hear our convenient location to the Dart rail system and Arts District satified your travel needs. There are some great activities for families in the area as well, and our concierge desk would be happy to share those with you the next...

Greenville, South Carolina
Reviewed 30 July 2015 via mobile

Nice hotel for one night. Room was classic Marriott....clean and very functional. Ate at the bar and the food was pretty good as there was not much directly around the hotel. I would stay again at this location if I had an early flight out of DFW the next morning.

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Helpful?
Thank OnTheRoad4040
Dallas_Marriott, Director of Operations at Dallas Marriott City Center, responded to this review

Hello OnTheRoad4040, Thank you for taking the time to provide your feedback from your recent stay. I'm pleased to see the hotel and amenities met your needs. The next time your travels bring you back to Dallas, our concierge would love to help you explore the area. Thanks again for sharing your experience. Best regards, Don Tomie Director of Operations...

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Free Internet
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
Official Description (provided by the hotel)
The Dallas Marriott City Center is a gorgeous Downtown Dallas hotel offering luxurious accommodations and an ideal location in the vibrant Arts District. Enjoy world-class entertainment, fine dining and exclusive shopping at Neiman Marcus’ flagship store. Visitors will appreciate our location near the Nasher Sculpture Center, Plaza of the Americas and Petroleum Club. Back at the hotel, guests are treated to eye popping views of the Downtown skyline, and can experience the radiant energy of our well appointed guestrooms. We are equipped for weddings and events with 14 meeting rooms, including the Plaza Ballroom and the Atrium which offers a soaring 15-story space. ... more   less 

Additional Information about Dallas Marriott City Center

Address: 650 N Pearl St, Dallas, TX 75201-2818
Region: United States > Texas > Dallas > Downtown Dallas
Price Range: $266 - $575 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Dallas Marriott City Center 4*
Number of rooms: 405
Reservation Options:
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Also Known As:
Dallas Marriott City Hotel Dallas
Westin Hotel Dallas
Westin Hotel City Center
Westin Dallas
Dallas Westin
Hotel Style:
#24 Luxury Hotel in Dallas
#29 Business Hotel in Dallas
#33 Romantic Hotel in Dallas
#40 Family Hotel in Dallas
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Questions & Answers

Here's what travellers have asked, with answers from Dallas Marriott City Center staff and other travellers.
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Questions? Get answers from Dallas Marriott City Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“City views nice - room 533 was especially spacious!”
Beth02129, 12 Apr 2017 | Read review
“Corner rooms are quieter”
RuthlessBunny, 14 Mar 2017 | Read review
“Ask for a room with a balcony”
Alibudbud, 2 Feb 2017 | Read review
“ask for a city view, my view was of the inside of the mall”
788nickd, 17 Jan 2017 | Read review
“Ask and get it in writing about internet access”
jawa13, 2 Jan 2017 | Read review
5 of 5