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Extended Stay America - Dallas - Vantage Point Dr.

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Room & Suite (7)
Dining (2)
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Overview
  • Excellent37%
  • Very good7%
  • Average11%
  • Poor3%
  • Terrible42%
16 Oct 2017
“Dallas”
30 Jul 2017
“Convenient location, but you get what you pay!”
AMENITIES
Free Wifi
Free Parking
Non-Smoking Rooms
Family Rooms
Fitness centre
Multilingual Staff
Pets Allowed
2 Star Hotel
All hotel details
Additional information
Offers from Extended Stay America - Dallas - Vantage Point Dr.
Special Offer: Save up to 10% TODAY!
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Offers from Extended Stay America - Dallas - Vantage Point Dr.
Special Offer: Save up to 10% TODAY!
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Rooms
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1 room, 2 adults, 0 children
Standard Room
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Reviews (27)
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1 - 5 of 27 reviews
Reviewed 3 weeks ago via mobile

Which at the end to the Extended Stay America vantage point planning on staying for a month when we arrived we were put it in an upstairs room and requested to be moved downstairs. We were moved into a room that had solid cat hair...More

Thank 13bedbugz
Response from 00esa, Manager at Extended Stay America - Dallas - Vantage Point Dr.Responded 3 weeks ago

Thank you for evaluating your visit. We are sorry for the inconvenience you experienced during your stay. Your review is concerning, and we are investigating this incident. Please contact us so we can discuss this further. Once more, we do apologize and hope you will...More

Hotel's Favourite
Reviewed 25 June 2017

Great place to stay even long term. Property has great lighting at night and security patrol. Plenty of areas to walk your pet. Staff is courteous and helpful. Perfect home away from home. Great location.More

Review collected in partnership with Extended Stay
Thank Stefani Z
Response from 00esa, General Manager at Extended Stay America - Dallas - Vantage Point Dr.Responded 26 June 2017

Stefani, thanks for the terrific review of Extended Stay America - Dallas - Vantage Point Dr. We are delighted to read you felt at home with us and were pleased our location and friendly service. Your review means the world to us! Thanks again, we...More

Reviewed 22 April 2018 via mobile

Booked a guaranteed reservation with a pre-payment. Arrived at the hotel office at 9:15 p.m. which is supposed to be open until 11 p.m. and it was closed. I called the number on the door and was talked to by a very rude individual. No...More

Thank Wanda C
Response from 00esa, Manager at Extended Stay America - Dallas - Vantage Point Dr.Responded 24 April 2018

Thank you for bringing this to our attention. We take the security of our guests and their property very seriously. As a result, please allow us some time to look into this matter further so that we can properly address your concerns. Hotel Management

Reviewed 10 April 2018

Front desk person claimed to have contacted hotels.com to inform them that they were completely full and they would need to relocate me. Well she's a liar because I didn't reserve via hotels.com and they would have informed her right then and there that they...More

Thank Traci C
Response from 00esa, Manager at Extended Stay America - Dallas - Vantage Point Dr.Responded 11 April 2018

Traci, please accept our sincere apologies for the reservation mix-up and the inconvenience you encountered while here. We will investigate what went wrong in your instance. We are reviewing the situation as a training tool to ensure a better experience for our guests. We hope...More

Reviewed 21 February 2018

This Dallas hotel is conveniently located but the poor and unprofessional level of service more than cancelled out any advantages of location. Our experience was very grim after requiring moves to three different rooms before finding one where things actually worked. Expect excuses, not results...More

Review collected in partnership with Extended Stay
Thank 603francisp
Response from 00esa, Manager at Extended Stay America - Dallas - Vantage Point Dr.Responded 22 February 2018

Thank you for being our guest. Please accept our apologies for not meeting your expectations. We take comments like yours very seriously, so we are looking into where we went wrong and are making changes to our processes to better serve our guests. Thank you...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Multilingual Staff
Self-Serve Laundry
Dry Cleaning
Business Centre with Internet Access
Things to do
Fitness Centre with Gym / Workout Room
Details
Price range
US$61 - US$85 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$61 - US$85 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
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Room & Suite (7)
Dining (2)
Questions & Answers
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Room Tips
"Quieter Floor, Awesome Customer Services, Helpful, Respectful"
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""Rooms on the south side are quieter, "Corner suites are large and sunny"
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"rooms on back conner"
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"Go across the street from Greenville Road location and stay at Vantage Point location"
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