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There is simply no better place to hang your hat (cowboy or otherwise) than W Dallas - Victory. When in Texas, go big-as in bigger, bolder and brasher at W Dallas - Victory in the heart of downtown Dallas. Our unique and subtle touches including lasso sculptures and armadillo skin...
When we arrived our room was not ready so the representative at the front desk stated he would call my phone when the room was ready. We ate breakfast and then I went back to the front desk to ask if I could have access...More
Thank Trent-Nicole M
Response from TeamMarriott, Manager at W Dallas - VictoryResponded 4 days ago
Hello Trent-Nicole M,
Thank you for taking the time to comment on your recent stay with us. It is disappointing to hear about the issues that you encountered and we hope you will accept our sincerest apologies. What you described is not the typical service...More
We’ve stayed at many W brand hotels over the past 12 yrs. Usually around our anniversary. We’ve stayed at the this W probably 5 times or more. I can honestly say that the hotel is nice but service has been mediocre at best. UNTIL NOW....More
1 Thank willk1129
Response from TeamMarriott, Manager at W Dallas - VictoryResponded 12 May 2018
We appreciate you making the W Dallas-Victory your home away from home. We are thrilled to know our staff took excellent care of you and you thoroughly enjoyed celebrating your anniversary with us. Our staff will be thrilled to hear your compliments. We...More
This was the last minute girls trip. Alex checked us in with so much energy. He also made sure my birthday was special. Our balcony over the pool was perfect! The only con, the concierge could not give any recommendations. But Alex came to the...More
Response from TeamMarriott, Manager at W Dallas - VictoryResponded 2 days ago
Thank you for your amazing review. I am happy that Alex was able to make your birthday a special one. We can't wait to share your kind words with him. I am pleased you enjoyed your views from the balcony and we hope...More
I am reposting this review because we received an email and also talked with the Director of Welcome with the W Hotel /Adam Smith after I posted this review. I would like to commend the W for a quick response showing concern and apologized...More
We had a wonderful stay for our 25th wedding anniversary. Upon entering our suite we were greeted with chocolate covered strawberries, assortment of fruit, cake, and champagne. Breakfast in bed was also a plus. Our suite was amazing with fantastic views. If you’re looking for...More
Response from TeamMarriott, Manager at W Dallas - VictoryResponded 2 weeks ago
Thank you for the outstanding rating for W Dallas-Victory. I believe in creating a vibrant and memorable experience for each of our guests and we are thrilled you enjoyed celebrating your 25th wedding anniversary! Stop by again soon - we're looking forward to...More
It's around $30 a night. You can park in the same garage the Valet will park your car in for $10 or less. The service is slow and undependable....Self park to save your self time and trouble. Better yet, stay at a... More
It's around $30 a night. You can park in the same garage the Valet will park your car in for $10 or less. The service is slow and undependable....Self park to save your self time and trouble. Better yet, stay at a different hotel. This one is way below the grade when compared to a normal W.