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The most important thing to know about coming to this hotel is that the entrance is on Elm Street. Map apps will take you to the Main Street address where the name of the hotel isn't and where there's no entrance for parking and no...More
I considered downgrading a star due to the piece of dental floss left on the dresser in front of the TV (gross) from the previous guest and the cleaning staff leaving the shower on the handheld setting and pointing out of the shower for my...More
First of all, the entrance to the hotel is not the same as the address listed on my reservation and on Google maps. It's some sort of historical thing that requires them to list this address vs the actual address to the entrance. That may...More
Thank Dana J
Response from Matt T, General Manager at The Westin Dallas DowntownResponded 5 December 2017
Greetings. I would like to thank you for taking time to leave such a detailed review of the Westin Dallas Downtown. I apologize you did not receive the intended experience during your recent stay. I wanted to assure you that we have passed this feedback...More
When I travel to Dallas for work or pleasure, I stay at this hotel. It's always very clean. The lobby has (2) open air bars along with great restaurant. The rooms are bigger than normal. My favorite is the workout and swimming pool on the...More
I stayed at this hotel and I enjoyed my stay. Friendly staff, excellent service from room service, concierge and house keeping. Comfortable, quiet and clean room.
Great trendy bar area.
Great location with nearby bars and restaurant.
I would stay again.
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.
Fitness Centre with Gym / Workout Room
Business Centre with Internet Access
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
US$217 - US$523 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#22 Luxury Hotel in Dallas
Non-Smoking Rooms ,
Accessible rooms ,
Number of rooms
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The Westin has a nice restaurant on the reception floor called the Grill & Vine - the burger & fries is awesome for $15! Within walking distance is a Subway and an Enchilada's Mexican Restaurant located right on the NE... More
The Westin has a nice restaurant on the reception floor called the Grill & Vine - the burger & fries is awesome for $15! Within walking distance is a Subway and an Enchilada's Mexican Restaurant located right on the NE corner ~100 feet away. One more block in the same direction is a Jimmy John's sub shop. Directly north of the hotel is a Starbuck's & Chick-fil-A. And directly south, right across the street is a very popular Wing Bucket. Jason's Deli and a Which Wich is a block directly east and Chop House Burger is up maybe another 100 feet in the same direction. The Rodeo Bar & Grill is a block south of the Chop House, in total about 2 blocks away from the hotel, at the corner of S. Akard & Commerce Streets. I don't recommend the Iron Cactus, although it is also east and within walking distance. Have fun! My wife and I recently returned for a second visit to the Westin and this visit completely changed my initial thoughts regarding the property. Awesome room, awesome people, awesome service! Stay a few days and enjoy! :)
Hi Michelle. Thank you for your question. We are a little over 1 mile away from the American airlines center. I am not sure if going there in your wheel chair would be the most safe or comfortable mode of transportation as... More
Hi Michelle. Thank you for your question. We are a little over 1 mile away from the American airlines center. I am not sure if going there in your wheel chair would be the most safe or comfortable mode of transportation as there are some sidewalks that are under construction on the way there. Please utilize our bell desk who can help with organizing transportation for you should you need it. Let us know if there is anything else we can assist with.