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The Fairmont Dallas

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#17 of 197 Hotels in Dallas
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GreenLeadersGold level
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The Fairmont Dallas
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1,787 Reviews from our TripAdvisor Community

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Showing 1,735: English reviews
Washington, DC
Reviewed 20 August 2015

I enjoyed my stay at the Fairmount Dallas. It helped that I was upgraded to a suite for no charge, without asking. I found the staff helpful, the room was good, the bed was the most comfortable. It was quiet and cool and lovely. I ordered room service one night and it was nice. I even worked out at the...

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Helpful?
1Thank DJL4
Taylor C, Manager at The Fairmont Dallas, responded to this review

Hello and thank you for sharing feedback regarding your stay at Fairmont Dallas. I am pleased to hear that you enjoyed your luxurious suite, tasty room service cuisine and comfortable Fairmont bed. We are glad that you enjoyed the hotel's convenient city-center location in the downtown Dallas Arts District, which offers great venues, museums and even Klyde Warren Park all...

Carthage
Reviewed 20 August 2015

We loved staying in your hotel!! You made our trip to Dallas outstanding!!! We would definitely recommend others to stay at the Fairmont!! We felt as though we were treated like royalty!! Thanks again!!!

Review collected in partnership with Fairmont Hotels & Resorts
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Helpful?
Thank 159robint
Taylor C, Manager at The Fairmont Dallas, responded to this review

Hello and thank you for sharing. We are glad that you enjoyed Fairmont Dallas on your business trip and that our hotel colleagues provided friendly service which made you "feel like royalty". We look forward to your next visit to Dallas! Warm regards, Taylor Connor Executive Operations

Abilene, Texas
Reviewed 19 August 2015

The service at this establishment is absolutely amazing. From the front desk to the valet, to the wait staff and housekeeping. We have two children and so we were on the 18th floor in a suite. We informed them that it was a little warm in our room and could not get it to cool off. While we were out...

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Helpful?
Thank Paige T
Taylor C, Manager at The Fairmont Dallas, responded to this review

Dear Paige, Hello and thank you for sharing your experience on TripAdvisor. We are pleased that your family enjoyed your overall visit at Fairmont Dallas and that our team provided exceptional service. While we are pleased that you enjoyed the hotel overall, we are disappointed to hear that your experience with the air conditioning did not quite meet your expectations....

Houston, Texas
Reviewed 18 August 2015 via mobile

As we checked into the front desk the clerk made a mistake and gave us a room that was not cleaned, we went to tell them and the manager immediately came up to the front desk and apologized and gave us a new room. The staff was great and even checked up to make sure the room was to our...

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Helpful?
Thank wdwfamsince98
Taylor C, Manager at The Fairmont Dallas, responded to this review

Hello and thank you for taking the time to share your experience on TripAdvisor. We are delighted that you enjoyed the helpful service provided by our fine colleagues but we are disappointed that we did not quite meet your expectations upon checking in to your room. On behalf of our entire team, I would like to extend our apologies for...

Gilroy
Reviewed 15 August 2015

Fantastic experience on the 19th floor!!! Loved the pool in the hot August heat!!! This hotel is the perfect place to relax in Dallas!! It has an awesome location, pool, gym, and beautiful updated rooms! I would highly recommend joining the Fairmont President's Club. It is free and they spoil you with upgrades and other goodies. This trip they surprised...

Review collected in partnership with Fairmont Hotels & Resorts
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Helpful?
Thank F6967RZdonnab
Taylor C, Manager at The Fairmont Dallas, responded to this review

Hello and thank you very much for sharing feedback on TripAdvisor. We are delighted that you enjoyed your stay on the 19th floor of our hotel and that our colleagues provided friendly service. I am so pleased that you are a member of our Fairmont President's Club and that you are able to take advantage of all the benefits of...

Portland, Oregon
Reviewed 15 August 2015

Clogged toilet especially travelers. Especially when out all day and returning late night. Overall good experience and will be back again for business and personal trips. Good location next to Trolley.

Review collected in partnership with Fairmont Hotels & Resorts
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Helpful?
Thank 846luluc
Taylor C, Manager at The Fairmont Dallas, responded to this review

Thank you very much for sharing your comments. We are delighted that you enjoyed your overall stay at our city-center hotel. I am happy that you had a positive experience and we hope to welcome you back to Fairmont Dallas soon. Thank you, again, for sharing your feedback. Warm regards, Taylor Connor Executive Operations

Indianapolis, Indiana
Reviewed 13 August 2015

Nice people, beautiful facility, large meeting rooms, upgraded to a suite for $35 more per night with our group rate. This hotel is clean, convenient to Dallas Love field which is ten times easier to go in & out of vs. DFW. Staff was very helpful. Elevators were very fast even during peak hours. They do charge individuals for wifi...

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Helpful?
Thank Greg D
Taylor C, Manager at The Fairmont Dallas, responded to this review

Dear Greg, Hello and thank you for sharing feedback regarding your recent stay on TripAdvisor. We are pleased that you had the chance to experience our city-center property during your conference and that you enjoyed your stay at Fairmont Dallas. I am glad to hear that our hotel colleagues provided excellent service. Our colleagues are truly passionate about providing great...

Naples, Florida
Reviewed 12 August 2015

I arranged to upgrade a previous reservation to a Gold Level King suite with Kyle Fricke who was an absolute pleasure to work with. I was then put in contact with Chef Concierge Philip Powell and together we discussed additional surprises and luxuries for the stay. To say that Philip was incredible is the understatement of the year, he was...

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Helpful?
Thank Sunshinecop67
Taylor C, Manager at The Fairmont Dallas, responded to this review

Thank you for sharing your comments. We are delighted that you had a positive experience on the Fairmont Gold level, including the private Gold lounge. We appreciate your kind words and are happy that you experienced warm, engaging service from our team, in particular Kyle, Philip, Whitney, Doruk, Ken, Joseph, Mercedes and Gracie. Our hotel colleagues are passionate about providing...

Plaquemine
Reviewed 12 August 2015

Very Elegant! Awesome Experience.Worth every penny! The service was phenomenal. The beds were a little uncomfortable, but the view made up for that. Overall experience was superb! All parking is valet parking so you hv to pay for parking daily, but it was worth it!

Review collected in partnership with Fairmont Hotels & Resorts
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Helpful?
Thank 161natashas
Taylor C, Manager at The Fairmont Dallas, responded to this review

Thank you very much for taking the time to share your feedback on TripAdvisor. We truly appreciate you choosing Fairmont Dallas. I am delighted that you had a positive experience and that you received "phenomenal" service. Our hotel colleagues are passionate about providing exceptional service for all of our guests. We hope to have the pleasure of serving you again...

Adelaide, Australia
Reviewed 11 August 2015

My family (husband, myself and our 3.5 year old daughter) stayed here for 4 nights (9 July 2015 to 13 July) as a stopover on our way from Australia to the Midwest (work trip for me and holiday for husband and daughter). We arrived very tired after the 24 hours of flying and were immediately greeting by lovely bellman. The...

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Helpful?
1Thank Wendy U
Taylor C, Manager at The Fairmont Dallas, responded to this review

Thank you for sharing your comments on TripAdvisor. While we are disappointed regarding the experience at the pool, we are happy that your family enjoyed their overall stay. We are delighted that you enjoyed your stay on our exclusive Fairmont Gold level, including the Gold lounge. With friendly service, stunning views of the Dallas skyline, and tasty refreshments, the lounge...

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
Official Description (provided by the hotel)
In Texas we do things in a big way, and The Fairmont Dallas is no exception amongst hotels in Dallas, TX. In this modern city of soaring skyscrapers, The Fairmont Dallas luxury hotel sets the standard for style and elegance. With our ideal location in the heart of the Downtown Dallas Arts District, we are situated just moments from incredible fine dining, shopping, arts and world-class entertainment. Newly redesigned luxurious guest rooms and suites offer warm hospitality, modern décor and that special Texas flair for an unrivaled travel experience. Fairmont Gold, an exclusive boutique lifestyle experience, is designed to fulfill the needs of the discerning business executive and leisure traveler, with elite lounge access and all of the comforts of home. Enjoy The Pyramid Restaurant & Bar’s four-star cuisine and a Starbucks conveniently located on the lobby level. ... more   less 

Additional Information about The Fairmont Dallas

Address: 1717 North Akard Street, Dallas, TX 75201
Region: United States > Texas > Dallas
Price Range: $269 - $486 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Fairmont Dallas 4*
Number of rooms: 545
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Fairmont Hotels, TripOnline SA, Orbitz, Priceline, HotelsforEveryone, Travelocity, Expedia and Jetsetter so you can book your The Fairmont Dallas reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Fairmont Dallas Hotel Dallas
Fairmont Dallas
Dallas Fairmont
Hotel Style:
#2 Green Hotel in Dallas
#8 Family Hotel in Dallas
#9 Romantic Hotel in Dallas
#13 Business Hotel in Dallas
#14 Luxury Hotel in Dallas
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Questions & Answers

Here's what travellers have asked, with answers from The Fairmont Dallas staff and other travellers.
17 questions
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Questions? Get answers from The Fairmont Dallas staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“loved the view form the 19th floor”
 of 5 bubbles lauramS8508IL, 5 Jan 2017 | Read review
“Great views”
 of 5 bubbles topper711, 9 Dec 2016 | Read review
“Suites are wonderful”
 of 5 bubbles keturahd, 26 Nov 2016 | Read review
“The gold floor has some nice features and the convenience was very good for us”
 of 5 bubbles Fleurbloom, 18 Nov 2016 | Read review
“Check out your mattress before you accept the room”
 of 5 bubbles 358mitchr, 13 Nov 2016 | Read review
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