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SpringHill Suites Dallas NW Highway at Stemmons/I-35E

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SpringHill Suites Dallas NW Highway at Stemmons\/I-35E
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127 Reviews from our TripAdvisor Community

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There are newer reviews for SpringHill Suites Dallas NW Highway at Stemmons/I-35E
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Showing 125: English reviews
San Antonio, Texas
Reviewed 21 November 2015 via mobile

Conveniently located to the highway and near a lot of restaurants. The facility was well kept and clean. The staff wasn't as friendly and engaging as other Springhill hotels I've stayed at. I'm not saying they weren't friendly, just not as cheerful and outgoing as the others. No complaints.

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Helpful?
Thank George C
rguti129, Manager at SpringHill Suites Dallas NW Highway at Stemmons/I-35E, responded to this review

Dear Our Valued Guest, Thank you for taking the time to share your stay experience. I have shared your kind words with my staff and they greatly appreciated. Our staff here at Springhill Stemmons/Dallas work extremely hard to maintain a clean and comfortable stay for each guest. We look forward to seeing you in the future. Thank you, Rebekah Gutierrez......

Bel Air, Maryland
Reviewed 16 November 2015

My husband and I were in town for a football game and we initially booked another hotel (non-Marriott brand) which was sub-par so we decided to book this hotel at the last minute. We booked this hotel at 10pm and thankfully they still and vacancy. I've stayed at SpringHill suites before and this one was right inline with my expectations....

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Helpful?
Thank FeBrews
rguti129, Manager at SpringHill Suites Dallas NW Highway at Stemmons/I-35E, responded to this review

Thank you for taking the time to provide us with this valuable feedback! Our goal here at the Springhill Suites Dallas is to ensure that our guests have an overall excellent experience with us. I am sorry to see that we did not exceed your expectations. My hope is that you will choose to stay with us again and that...

Sioux Falls, SD
Reviewed 13 November 2015

Overall our stay was actually not that bad, but I did want to address a few issues if management happens to catch this review. First, for anyone thinking about staying, here were the positives: Breakfast was great Hotel was CLEAN - they were always cleaning. Awesome job Indoor Hot Tub was a nice bonus Nice workout room with new equipment...

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Helpful?
Thank sufusimz
rguti129, Manager at SpringHill Suites Dallas NW Highway at Stemmons/I-35E, responded to this review

Dear Valued Guest, Thank you for taking the time to write a review on your stay with us at Springhill Suites Dallas. I am sorry to hear that you had an issue with your debit card. I sincerely apologize that our debit card policy was not addressed to you at check in. I will reach out to my team to...

Atlanta, Georgia
Reviewed 21 October 2015

First for the good: The best part is the service to/from airport. I was asked to call as soon as I landed (which I did), and the delightful driver was waiting for me when I exited into the hot, humid August night. It was 1030pm, so I was anxious to get to the hotel to get to sleep for meetings...

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Helpful?
Thank JHartwig610
rguti129, Manager at SpringHill Suites Dallas NW Highway at Stemmons/I-35E, responded to this review

Thank you for taking the time to share your recent stay experience with us. We feel that it is important for you to know that your feedback is appreciate and we are actively taking steps to bring our Springhill Suites up to date. We do hope to see you again soon! Thank you, Rebekah Gutierrez General Manager Springhill Suites Stemmons...

Waco, Tx
Reviewed 6 October 2015

My wife and I had an early flight out of Love Field and decided to stay as close as we could. We really like the SpringHill Suites properties so we chose this location. Their properties are very consistent no matter where you stay. Good beds, a decent breakfast, in good location. Quick trip to Love Field.

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Helpful?
Thank davidel57
rguti129, Manager at SpringHill Suites Dallas NW Highway at Stemmons/I-35E, responded to this review

Dear Our Valued Guest, Thank you for taking the time to share your stay experience. I have shared your kind words with my staff and they greatly appreciated. Our staff here at Springhill Stemmons/Dallas work extremely hard to maintain a clean and comfortable stay for each guest. We look forward to seeing you in the future. Thank yoiu, Rebekah Gutierrez...

San Diego, California
Reviewed 29 September 2015 via mobile

After a great stay in this chain in another city I sought out this location. I would definitely return as the rooms are spacious and have excellent amenities. Great fridge and microwave plus great breakfast service. The site is convenient to freeway access and restaurant row but don't expect to tour in the immediate vicinity as it's an older section...

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Helpful?
Thank Yvonne C
rguti129, Manager at SpringHill Suites Dallas NW Highway at Stemmons/I-35E, responded to this review

We appreciate you taking your time to write a review on your recent stay with us here at the Springhill Marriott Stemmons/Dallas. Our staff here at Springhill really dedicates their time and energy on providing a memorable stay for each and every guest. We greatly appreciate your review. I have shared your review with my staff, each and every review...

Moore, Oklahoma
Reviewed 21 September 2015

First off kudos to the staff at this hotel, they really care about their guests experience and I would say top notch! The rooms were clean and comfortable (ok first room the temperature was stuck on 76 which is warmer than we care for) but went to the front desk and the staff took the time to find another matching...

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Helpful?
Thank Tom H
rguti129, Manager at SpringHill Suites Dallas NW Highway at Stemmons/I-35E, responded to this review

Dear Valued Guest, Thank you for taking the time to write a review on your recent stay with us at Springhll Stemmons/Dallas. We pride ourselves in maintaing a clean and welcoming place for our guest to enjoy while in the Dallas area. I shared your review with my staff which put a smile on their faces. See you soon! Thank...

Reviewed 15 September 2015

From the lobby to the rooms, the hotel needs a freshening! It looks old and outdated. BUT, it was clean and the bed was comfortable. Our room was in the very back and was quiet, so no major complaints. Two tvs--one in the living room section, one in the bedroom. The lavatory was outside the room with the shower and...

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Helpful?
Thank susanlQ7554SX
rguti129, Manager at SpringHill Suites Dallas NW Highway at Stemmons/I-35E, responded to this review

Thank you for taking the time to share with us the details of your recent visit to Springhill Suites Dallas/Stemmons. As we pride ourselves on delivering a memorable hotel experience during your travels, we want to thank you for your recent comments on your past stay with us at the Springhill. Thank you again for taking the time to share....

Denver, Colorado
Reviewed 14 September 2015

Since this is near the airport, I'm assuming people don't stay here for more than one night which is fairly obvious. The room I stayed in was VERY musty & moldy. My friend asked for a 4:30 am wake up call (which, for anyone who travels frequently, means... YOU BETTER WAKE ME UP, I HAVE AN EARLY FLIGHT!) No call...

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Helpful?
Thank Mia V
rguti129, Manager at SpringHill Suites Dallas NW Highway at Stemmons/I-35E, responded to this review

Dear Valued Guest Thank you for taking the time to share with us on your recent stay to the Springhill Suites Dallas. I apologize for the unpleasant experience you received during your stay. I have went over your review with my staff to ensure that this mistake does not happen to anyone in our future. We at the Springhill strive...

Rancho Santa Margarita, California
Reviewed 29 August 2015 via mobile

So, the pool closes at 10pm. I guess that doesn't apply to weekends. Lots of people drinking, dancing around yelling, hootin and hollerin. I called the front desk and was told they would close down the area. Well, going out and telling drunk people to quiet down lasts as long as it takes for the door to close behind you....

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Helpful?
Thank Kymberly B
rguti129, Manager at SpringHill Suites Dallas NW Highway at Stemmons/I-35E, responded to this review

Thank you for taking the time to share with us the details of your recent visit to Springhill Suites Dallas/Stemmons. Our top three priorities for the guests are to provide excellent Marriott customer service, a clean room and have everything at the hotel in working order. Unfortunately we feel short of our priorites. Please accept our sincere apology.We have shared...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry

Additional Information about SpringHill Suites Dallas NW Highway at Stemmons/I-35E

Address: 2363 Stemmons Trl, Dallas, TX 75220-5328
Region: United States > Texas > Dallas
Price Range: $124 - $260 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Dallas NW Highway at Stemmons/I-35E 3*
Number of rooms: 96
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Also Known As:
Springhill Suites Nw Hwy At Stemmons/i-35e Hotel Dallas
Springhill Suites Dallas
Dallas Springhill Suites
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Questions & Answers

Questions? Get answers from SpringHill Suites Dallas NW Highway at Stemmons/I-35E staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“my room had a door separating living room and bedroom, that was nice.”
 of 5 bubbles lewisd495, 22 Feb 2017 | Read review
“Higher Floors give you a better view of the City .”
 of 5 bubbles SurieK, 27 Dec 2016 | Read review
“clean rooms”
 of 5 bubbles jasonlW7836TW, 12 Dec 2016 | Read review
“their beds look brand new”
 of 5 bubbles johnmS700JX, 12 Dec 2016 | Read review
“A room on the side of building opposite the highway probably is quieter.”
 of 5 bubbles joni960, 9 Dec 2016 | Read review
5 of 5