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Crowne Plaza Dallas Market Center

652 reviews
#140 of 212 Hotels in Dallas
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Traveller (142)
Room & Suite (174)
Dining (27)
Overview
  • Excellent29%
  • Very good23%
  • Average24%
  • Poor13%
  • Terrible11%
Travellers talk about
“love field”(45 reviews)
“indoor pool”(20 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
3.5 Star Hotel
All hotel details
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (652)Write a Review
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1 - 5 of 630 reviews
Reviewed 1 week ago via mobile

The hotel is due to go under renovations Mar 2018. I felt the staff did an awesome job in trying to keep everyone happy. The hotel has great bones just needs a bit of updating. Personally our stay was just fine from a hotels perspective...More

Thank JSLoveis13
Response from Julie W, Sales & Marketing at Crowne Plaza Dallas Market CenterResponded 5 days ago

Hi JSLoveis13, Thank you for your review. We appreciate you staying with us and hope the Volleyball tournament was a success for your team! You are correct about the renovations! We are actually in the process now! As you said, we do hope that you...More

Hotel's Favourite
Reviewed 9 November 2017 via mobile

Maria the Director of Sales stepped in to take care of a minor issue that should have been addressed by the house keepers. Once she was notified she promptly notified the house keeping manager and the issue was taken care of right away. We were...More

Thank Brian G
Response from Julie W, Sales & Marketing at Crowne Plaza Dallas Market CenterResponded 13 November 2017

Hi Brian G., Thank you so much for your wonderful feedback! We are pleased that Maria was able to step in and rectify the mentioned issue! She is pretty amazing - think we will keep her! ;) Hope to see you again! Sincerely, Julie W....More

Reviewed 1 week ago

Most people would probably rate this hotel as "poor", but for me what saved it from that rating was the most important thing, the bed. The bed and bedding was updated, clean, and comfortable. The internet was above average, room microwave and refrigerator were in...More

Thank Xuuke
Response from Julie W, Sales at Crowne Plaza Dallas Market CenterResponded 1 week ago

Hi Xuuke, Thank you for your candid review. We appreciate you choosing to stay with us, as we know you have many choices when traveling to DFW. We rely on guest feedback as this will allow us to improve wherever possible. We apologize for any...More

Reviewed 2 weeks ago

Front desk didn't acknowledge me being IHG platinum so I volunteered that info and requested a upgrade and got one. Upon exiting elevator at our floor, a strong moldy smell greeted us - the carpet was really old and I think that's where the smell...More

Thank Jason Z
Response from Julie W, Sales & Marketing at Crowne Plaza Dallas Market CenterResponded 2 weeks ago

Hi Jason Z., We appreciate your review of your recent stay with us. We rely on guest feedback as this will allow us to improve wherever possible. We apologize for the issues you have had during your stay. These are all noted and will be...More

Reviewed 3 weeks ago

Our volleyball team was assigned to this hotel --- every single family had issues with their rooms. Dirty carpets, smelled like mold and cigarettes, nasty bathrooms with mold & hair, broker shower heads, rusted shower head, AC broken -either stuck on Cold or Hot, dirty...More

Thank Cindyannzavala
Response from Julie W, other at Crowne Plaza Dallas Market CenterResponded 3 weeks ago

Dear Cindyannzavala, Thank you for your feedback. Please accept our sincerest apologies for completely dropping the ball during this event. This is NOT the level of service, cleanliness we strive daily to provide. I have shared your comments with my Executive team so that they...More

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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Shuttle Bus Service
Room Service
Free Parking
Airport Transportation
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Dry Cleaning
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$87 - US$184 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#66 Business Hotel in Dallas
Room types
Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$87 - US$184 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#66 Business Hotel in Dallas
Room types
Non-Smoking Rooms, Suites, Family Rooms
Add Photo Photos
Traveller (142)
Room & Suite (174)
Dining (27)
Pool & Beach (18)
Amenities (22)
Business Centre & Event Rooms (4)
Questions & Answers
Ask a question
Scole77
4 September 2016|
AnswerShow all 2 answers
Response from Oyseka | Reviewed this property |
No - only Love field
1
Vote
latrice
8 February 2016|
AnswerShow all 5 answers
Response from STM0041 | Reviewed this property |
The front desk phone number is (214) 630-8500. If you are arriving on a late flight, I would call them directly to ask about their shuttle hours as some hotels in the Dallas area do not run 24 hours a day. The times I... More
1
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123
Room Tips
"Book somewhere else"
Read review
"Rooms on boiler system so if you want heat you are going to need to ask."
Read review
"15th floor room - still could hear motorcycles in the parking lot"
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"Choose another hotel completely until they renovate"
Read review
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