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Pro 1. 2 blocks from Galleria
3. Parking discount for military
4, Bedding comfortable
Cons 1. Caitlyn at check in serious need of customer service training. Very condescending.
2. The only thing currently renovated was lobby.
3. Elevators are slow and scary
Response from Campbell910, Manager at Sheraton Dallas Hotel by the GalleriaResponded 2 days ago
Thank you for leaving this valued feedback for us. I apologize that you had a negative experience with one of our staff members and we will be handling this matter seriously with the associate involved. As you probably noticed we are currently renovating our guest...More
Only 30 mins from DFW, which is about $23 by Uber. The main reason why I chose this hotel was because of the location: being close to the Galleria mall, which is only 10 minute walk. I had no problem walking back from the mall....More
I just finished an overnight stay. The hotel is undergoing renovations. The rooms need to be updated, they are not terrible, just tired, so if the price is what you're after still acceptable.... but certainly not great. A/C does not keep up during the hot...More
Thank Paul D
Response from Campbell910, Manager at Sheraton Dallas Hotel by the GalleriaResponded 5 days ago
Thank you for leaving us this review of our property. As you are probably already aware we are in addition to renovating our guest rooms currently also renovating our guest elevators. I apologize that you had such an awful experience with our current elevators and...More
Not sure why the description of the property states it's undergone renovations. The lobby looks redone but that's it. Rooms are dated and small but clean. Elevators felt unsafe and supper slow. I wouldn't recommend this facility for business or pleasure. There are other choices...More
My fiancé and I booked this room on hotels tonight.com We got a great last minute rate and decided to give this place a try. The location is wonderful .. very close to the galleria and restaurants.. The lobby has been renovated beautifully but the...More
US$98 - US$196 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#8 Green Hotel in Dallas
#28 Business Hotel in Dallas
#34 Romantic Hotel in Dallas
Non-Smoking Rooms ,
Number of rooms
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