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Sheraton Dallas Hotel by the Galleria

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Traveller (126)
Room & Suite (181)
Dining (16)
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Overview
  • Excellent38%
  • Very good33%
  • Average18%
  • Poor7%
  • Terrible4%
Travellers talk about
“galleria mall”(44 reviews)
“front desk”(94 reviews)
“lbj freeway”(13 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
All hotel details
Offers from Sheraton Dallas Hotel by the Galleria
Special Offer: Breakfast for 2 Included
Hotel deals
Offers from Sheraton Dallas Hotel by the Galleria
Special Offer: Breakfast for 2 Included
Hotel deals
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Rooms
7 May8 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (673)
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All reviewsgalleria mallfront desklbj freewayclub roomsheraton dallasbreakfast was includednice hotelbed was comfortablewi fifree shuttlebusiness tripwater pressureup to dateshuttle serviceself parkingconsconference
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181 - 185 of 649 reviews
Reviewed 3 August 2015

We stayed at this hotel for business years ago. Back then, on check-in, the clerk gave me two keys and specifically told me "This one is for YOUR room", which I found interesting because I had booked the same room type for both me and...More

Thank SummitLizard
Reviewed 16 July 2015

I have stayed happily at the Westin which is actually attached to the galleria. I found it annoying that I had to walk under a freeway to get to the mall. The hotel was hosting a lot of sports teams when I visited. I did...More

Thank travelingworkingmom
Response from Eddie P, General Manager at Sheraton Dallas Hotel by the GalleriaResponded 18 July 2015

I am deeply troubled to hear about your experience at our hotel. We appreciate you taking the time to share your feedback, as this level of detail is important to us so we can improve for future experiences. We are terribly sorry that we failed...More

Reviewed 7 July 2015

I have had several stays at this hotel and find it to be a comfortable business hotel that is convenient and has all the basic amenities. The Club Room has a wonderful attendant and the front desk is always willing to assist. The breakfasts are...More

1  Thank jfoxca
Reviewed 25 June 2015

We stayed here for our visit to Dallas, and found the hotel very nice, updated to modern standards, clean & comfy. Restaurant was very good for dinner, and all breakfasts are included. Breakfasts are generous, hot food & eggs, and the waiters & waitresses are...More

Thank Dutch51
Reviewed 25 June 2015 via mobile

Stayed here one night for business. Seems like a very poorly run hotel. The staff try hard, but the infrastructure And systems are poor. Got locked out of my room several times because of a faulty lock, which was falling apart. Service in the restaurant...More

Thank Reg T
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About
Awards & Recognition
GreenLeaders Silver level
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Business Centre with Internet Access
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Concierge
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
US$102 - US$234 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Green Hotel in Dallas
#28 Business Hotel in Dallas
#34 Romantic Hotel in Dallas
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$102 - US$234 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Green Hotel in Dallas
#28 Business Hotel in Dallas
#34 Romantic Hotel in Dallas
Room types
Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (126)
Room & Suite (181)
Dining (16)
Pool & Beach (15)
Amenities (47)
Business Centre & Event Rooms (7)
Family and Play Areas (1)
Questions & Answers
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Jackie G
27 May 2017|
Answer
Response from Elizabeth E | Reviewed this property |
Pretty good clip, depends on the time of day and traffic. I would Google it.
0
Votes
Graceaustin46
4 May 2016|
AnswerShow all 3 answers
Response from PlatinumAtMultiple | Reviewed this property |
I was charged the $12 for parking. I complained and they said it was a new policy, but didn't remove the charge.
0
Votes
Graceaustin46
4 May 2016|
AnswerShow all 3 answers
Response from IME_Texas | Reviewed this property |
Parking is free
0
Votes
Room Tips
"Stay on the highest floor you can and away from the rooms that are being renovated."
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"For the best view, ask for a room facing south, on an upper floor."
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"Southern facing upper floors allow viewing of downtown Dallas"
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"Request a renovated room"
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