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Embassy Suites by Hilton Dallas - Park Central Area

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Traveller (120)
Room & Suite (48)
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Overview
  • Excellent41%
  • Very good26%
  • Average15%
  • Poor9%
  • Terrible9%
Travellers talk about
AMENITIES
Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star accommodation
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Additional information
Offers from Embassy Suites by Hilton Dallas - Park Central Area
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Embassy Suites by Hilton Dallas - Park Central Area
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
26 Aug27 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,206)
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Traveller rating
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All reviewsunderground garageevening receptionmade to order breakfastcomplimentary breakfastliving areaindoor poolshuttle serviceexpresswayatrium
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1 - 5 of 1,194 reviews
Reviewed 3 days ago

The entire atrium. Is under renovation what until its finished to book. The common area is not a available but place in large banquet hall. The presidential suite is extremely dated but a good size just not worth the price. Erin in catering best thing...More

Review collected in partnership with Embassy Suites Hotels
Thank AprilAJA
Response from Trish C, Director of Sales at Embassy Suites by Hilton Dallas - Park Central AreaResponded 2 days ago

Hi AprilAJA, Thank you so much for your feedback. We appreciate your patience while we are improving the services we provide our guests. Thank you for your kind words about Erin, I will certainly pass them along to Erin.

Hotel's Favourite
Reviewed 5 weeks ago

The hotel itself could use a facelift, but what they do every well is hire. We found the staff, nice, helpful and so very friendly. We were there with a large number of family members, and Because of that, we spent a good armount of...More

Thank Janet C
Response from Trish C, Director of Sales at Embassy Suites by Hilton Dallas - Park Central AreaResponded 4 weeks ago

Dear AirJanet, Thank you for being our guest. Yes you are correct we need a facelift and I am happy to announce that we started renovation on Monday, July 9th. We are so happy to hear that you and your family enjoyed your stay and...More

Reviewed 1 week ago

I was not informed that they have a Major remodeling project there.... It was such a terrible experience! Looked nothing like a Embassy Suite Hotel. I tried to just stay in the room and not think about it but felt trapped & taken advantage of...More

Review collected in partnership with Embassy Suites Hotels
Thank nathan840
Response from Trish C, Director of Sales at Embassy Suites by Hilton Dallas - Park Central AreaResponded 1 week ago

Your effort and time in sharing your comments surrounding your experiences with us at the Embassy Suites Dallas Park Central is most appreciated and something we take very seriously. Please accept my sincere apologies for any inconvenience you may have experienced during your visit. We...More

Reviewed 1 week ago

Make sure you have coffee before bed. I woke up with decaf as the only option in room. They have coffee downstairs, but I prefer to drink my coffee before I have to make human contact. Room was great. Breakfast staff was very attentive.

Review collected in partnership with Embassy Suites Hotels
Thank lgilli712318
Response from Trish C, Director of Sales at Embassy Suites by Hilton Dallas - Park Central AreaResponded 1 week ago

Dear lgilli712318, We are so sorry to hear about the coffee. We completely understand, in the event this happens again, please let us know and we will bring some caffeinated coffee up to the room. I am happy to hear that you enjoyed your stay.

Reviewed 1 week ago

I confirmed the night before we flew in we could have an early check in. When we arrived early in the am, pulled into the creepy garage and there was standing water everywhere. Tried to ignore it. Went up the elevator and at 7am there...More

Thank molassesoc
Response from Trish C, Director of Sales at Embassy Suites by Hilton Dallas - Park Central AreaResponded 1 week ago

Dear Molassessoc, We are so sorry to hear that you were displeased with your stay. We sure hope that you will give us another opportunity in the future once we are finished refreshing our hotel to make it right.

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About
Amenities
Top amenities
Pool
Restaurant
Room Service
Free Parking
Fitness Centre with Gym / Workout Room
Bar/Lounge
Breakfast included
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Breakfast included
Wheelchair Access
Shuttle Bus Service
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Dry Cleaning
Self-Serve Laundry
Room amenities
Microwave
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$106 - US$159 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#64 Business Hotel in Dallas
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$106 - US$159 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#64 Business Hotel in Dallas
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (120)
Room & Suite (48)
Dining (8)
Pool & Beach (2)
Business Centre & Event Rooms (15)
Questions & Answers
Ask a question
ramcasey
5 June 2018|
Answer
Response from Max W | Property representative |
Dear ramcasey, We are located at the intersection of highways 75 and 635, approximately 8 miles north of downtown. We do not offer shuttles downtown, however it is an easy drive south on 75, or we can shuttle you to the... More
0
Votes
414belindas
12 October 2017|
AnswerShow all 3 answers
Response from Max W | Property representative |
Yes, you can through the internet in room.
0
Votes
Danny B
28 August 2016|
AnswerShow all 3 answers
Response from Trish C | Property representative |
HI Danny B, we are about 15 miles or 25 minutes from Dallas-Lovefield. Please let us know if you have any additional questions.
0
Votes
Room Tips
"Far away from broken elevators"
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"Do not stay until the renovation is complete."
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"Go to a different hotel until the remodel is done."
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"best location in town you can get to everything from here"
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