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Embassy Suites by Hilton Dallas - Park Central Area

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Embassy Suites by Hilton Dallas - Park Central Area
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861 Reviews from our TripAdvisor Community

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There are newer reviews for Embassy Suites by Hilton Dallas - Park Central Area
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Showing 852: English reviews
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 7 July 2016

Overall a very positive experience. Very reasonably priced for an Embassy Suites hotel. Good location, at cross-roads of two freeways (LBJ & Central Expry), but it did make the hotel a little hard to get to. Free parking, mostly below ground. Like all Embassy Suites, the free breakfast and manager's reception are a big plus. Stay this time slightly marred... More 

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank 221dond
Trish C, Director of Sales at Embassy Suites by Hilton Dallas - Park Central Area, responded to this review

Dear 221dond, Thank you for your feedback regarding your excellent experience at our hotel. I am delighted to hear that you found our rooms to be very comfortable and roomy. I sincerely apologize that we were out of the beverages that you enjoy, it is unlike our hotel to run out of these items and I apologize for this inconvenience.... More 

Warrenton
1 review
Reviewed 5 July 2016

This property is very clean, the staff are knowledgeable and friendly, making you feel at home. The reception at this property was very well run and the staff were friendly to all the guests. Good staff and management made this visit good!

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank David R
Trish C, Director of Sales at Embassy Suites by Hilton Dallas - Park Central Area, responded to this review

Dear David R, Thank you so much for your positive feedback regarding your excellent experience at our hotel. I am delighted to hear that you enjoyed your stay. We appreciate your business and look forward to welcoming you back to our hotel on your next visit to Dallas. Sincerely, Trish Cubias 214-764-3184 trish.cubias@hilton.com More 

Sterling, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 July 2016

Great place to stay when visiting Garland/Richardson. Very handy to get to any routes. Service is great and their treatment of customers is awesome - I stay here every time I visit Dallas. I recommend this hotel to anyone visiting Dallas.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank John S
Trish C, Director of Sales at Embassy Suites by Hilton Dallas - Park Central Area, responded to this review

Dear John S, Thank you so much for your excellent feedback regarding your stay at our hotel. We appreciate your business and look forward to seeing you again soon. Sincerely, Trish Cubias 214-764-3184 trish.cubias@hilton.com More 

Amarillo, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 July 2016

I had several issues including a roach in the room, plumbing trouble and a room that could have been cleaner. I generally like Embassy Suites, but I will avoid this hotel. A friend also stayed at the same hotel in a different room. He had similar issues.

Review collected in partnership with Embassy Suites Hotels

Helpful?
1 Thank Daniel H
Trish C, Director of Sales at Embassy Suites by Hilton Dallas - Park Central Area, responded to this review

Dear Daniel H, Thank you for your feedback regarding your stay at our hotel. I sincerely apologize that you did not receive the level of service an amenities that you deserved while staying with us. If you have moment, please contact me directly. I would be delighted at the opportunity to make it right for you. Sincerely, Trish Cubias 214-764-3184... More 

Spring, United States
1 review
Reviewed 1 July 2016

Ever since my first Embassy Suites stay, San Luis Obispo, Ca. in 1988, Barbara and I ALWAYS stay at Embassy Suites! You have everything, evening refreshments, dinner, spacious suite, and very friendly associates providing a very pleasant stay!

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Ed N
Trish C, Director of Sales at Embassy Suites by Hilton Dallas - Park Central Area, responded to this review

Dear Ed & Barbara N, Thank you so much for your positive feedback regarding your stay at our hotel. I am delighted to hear that you two enjoyed all of our excellent amenities. We appreciate your business as well as your loyalty to Embassy Suites. We look forward to welcoming you back to our hotel on your next visit to... More 

Washington, DC, United States
Level Contributor
3 reviews
3 hotel reviews
Reviewed 1 July 2016

The hotel overall is nice, the interior lobby is amazing! However our rooms weren't up to par. We've had issues with dirty walls, bathroom doors, shower curtains were ripped and other interior deficiencies. The staff was wonderful, breakfast was great, restaurant was nice as well. Although we stayed an entire 7 days, I would recommend this hotel only for a... More 

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Denzel W
Trish C, Director of Sales at Embassy Suites by Hilton Dallas - Park Central Area, responded to this review

Dear Denzel W, Thank you so much for your feedback regarding your stay at our hotel. I am delighted to hear that you enjoyed our Atrium, Associates and Food & Beverage Areas. I sincerely apologize that you did not receive the level of cleanliness from our guest suites that you deserved, I assure you this is not our normal business... More 

Dallas, Texas
1 review
Reviewed 1 July 2016

Big cockroaches and dirty no draining bathroom sink for duration of stay. My friends room had huge cockroaches on the walls and no trash an liners. My bathroom sink was filthy and staff knew drain was totally clogged and just pulled sink stopper and never unclogged drain.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank P7808CRjamesb
Decatur, United States
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 27 June 2016

Had reservations for 3 months, had driven for 10 hours only to have problems trying to Check-in, not good. Check-out better.Hotel is average, food average. I got a new credit card so I gave my new Credit Card information directly to the Hotel to reserve my rooms only to discover someone tried to use it for Money transfers to their... More 

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Victoria G
Trish C, Director of Sales at Embassy Suites by Hilton Dallas - Park Central Area, responded to this review

Dear Victoria G, Thank you for your feedback regarding your stay at our hotel. I am unsure of your reference to your credit card info being compromised. Unfortunately, your credit card can be compromised at many places, however we have not been notified of any other issues from our guests such as this coming directly from our hotel. If you... More 

Indianapolis, Indiana
1 review
Reviewed 26 June 2016

Had a peaceful, refreshing time and some good sleep, enjoyed my family during our family reunion. The rooms were very comfortable as well as the hospitality of the staff. We will be back to visit again

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank 425tamrac
Trish C, Director of Sales at Embassy Suites by Hilton Dallas - Park Central Area, responded to this review

Dear 425tamrac, Thank you so much for your excellent review of your stay at our hotel. I am delighted to hear that you enjoyed your stay. We appreciate your business and look forward to welcoming you back on your next visit to Dallas. Sincerely, Trish Cubias 214-764-3184 trish.cubias@hilton.com More 

Tulsa
1 review
Reviewed 20 June 2016

I book a room on phone where representative told me to bring Medical City Dallas discount rates of hotels and AAA membership ID to get discount. But while checking in, checking associates denied any kind of discount even AAA membership discount and asked for email proof and told us that all rooms are occupied and there is no room available... More 

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Om G
Trish C, Director of Sales at Embassy Suites by Hilton Dallas - Park Central Area, responded to this review

Dear Om G, Thank you so much for your feedback. I sincerely apologize for your displeasure. Medical City Dallas is one of our top clients and we welcome their patients and guests proudly. I would be delighted at the opportunity to make it right for you. If you have a moment, please reach out to me directly so I can... More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Free Breakfast
  • Shuttle Bus Service
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The all-suites Embassy Suites Dallas Park Central offers our guests a Modern Art decor with many technological upgrades. Families love the televisions in each booth in our restaurant to keep the kids entertained during meals. Moms and Dads like the ability to bring the laptop down and get some work done without losing power, thanks to our many built-in electrical outlets, located strategically throughout the atrium.As with all Embassy Suites hotels, we offer complimentary cooked-to-order breakfast, evening Manager's Reception, on-site fitness center, business center, and indoor swimming pool. Enjoy a cocktail at our Gastronomy Bar or dine in our on-site restaurant, Riparian Grille, featuring American cuisine. ... more   less 

Additional Information about Embassy Suites by Hilton Dallas - Park Central Area

Address: 13131 North Central Expressway, Dallas, TX 75243
Region: United States > Texas > Dallas
Price Range: $160 - $247 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Dallas - Park Central Area 3.5*
Number of rooms: 279
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Expedia, Booking.com, Orbitz, Priceline, Hotels.com, Odigeo and Travelocity so you can book your Embassy Suites by Hilton Dallas - Park Central Area reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Embassy Suites Hotel Dallas
Dallas Embassy Suites
Embassy Suites Dallas
Hotel Style:
#64 Business Hotel in Dallas
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Dallas - Park Central Area staff and other travellers.
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Questions? Get answers from Embassy Suites by Hilton Dallas - Park Central Area staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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