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Embassy Suites by Hilton Dallas - Market Center

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#70 of 198 Hotels in Dallas
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Embassy Suites by Hilton Dallas - Market Center
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877 Reviews from our TripAdvisor Community

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Showing 866: English reviews
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Magnolia, Texas
Reviewed yesterday NEW

I had booked this hotel for a funeral and I needed an early arrival. Early was 12:30 - 1:00. I booked it with an early arrival but when I got their the manager told me I could not get into the room until 3:00. I asked if the next room that was cleaned if I could have it as I...

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Helpful?
Thank Dwolfe52
HOTEL’S FAVOURITE REVIEW
Reviewed 18 January 2017 via mobile

We were here for a Dallas Cowboys playoff game at ATT Stadium. Our stay at this hotel was excellent, from the free pickup from the airport to the late night dining. Room was a suite with two full size beds. Room was clean, bathroom nice, just the furniture needs to be updated, since the dark wood furnishings looked old, scratched...

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Thank Georgelene H
About Hotel's Favourite Review
Hunter N, Manager at Embassy Suites by Hilton Dallas - Market Center, responded to this review

Thank you for your comment. We are glad that you enjoyed your stay with us. We hope to have you back again very soon. Safe travels!

Austin, Texas
Reviewed 3 days ago NEW

Had a below average stay for an Embassy Suites. Rooms were a bit dingy and felt old. Had A/C and plumbing issues in the room. The Sunday breakfast crowd right from the start overwhelmed the staff. Felt like the cattle being fed. The location was pretty decent right outside downtown, though there's not much that's immediately close by. If I...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank zorkon
Vestavia Hills, Alabama
Reviewed 1 week ago NEW

The layout of the room was very convenient. There were plenty of places to put on makeup, wash your hands etc. There was a vanity with a sink in the bedroom. It seemed rather odd but functional. The living area was fine. The room is in desperate need of updating. It is extremely user friendly but the furnishings are ugly,...

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Helpful?
Thank EBJAXN
Hunter N, Manager at Embassy Suites by Hilton Dallas - Market Center, responded to this review

I am very sorry we were not able to provide you with the quality of services you deserved during your recent stay with us. Please know that this is not typical of our hotel and staff, and we are sorry we didn’t meet your expectations during your stay. We are always looking for ways to improve our guest experience as...

Jonesboro, Arkansas
Reviewed 1 week ago

I love the room size & how clean it was. Nice staff & very helpful. One of the nicest hotels I've stayed at. Great breakfast & kick back was awesome. I can't explain enough of how great my trip was & how close everything was.

Review collected in partnership with Embassy Suites Hotels
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1Thank nicolepM1762LG
Hunter N, Manager at Embassy Suites by Hilton Dallas - Market Center, responded to this review

Thank you for your review. We are glad you chose to stay at our hotel and we are very happy you enjoyed your time with us. We hope you choose to stay with us again next time you are in the Dallas area!

Austin, Texas
Reviewed 1 week ago

My wife chose this hotel because it was very close to a few local attractions and we are members of HIltonHonors. We booked direct with the hotel seamlessly. Halfway on the drive up from Austin to Dallas my wife realized that she had left her purse, credit card and ID and called me in a panic. I called the hotel...

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Helpful?
Thank yohoono
Hunter N, Manager at Embassy Suites by Hilton Dallas - Market Center, responded to this review

I apologize you experienced this issue. It is however hotel policy, yet I am glad to hear John was able to accommodate your wife. Thank you for the feedback.

Clovis, New Mexico
Reviewed 1 week ago

Hotel and room was very clean and staff was efficient, friendly, and accommodating. However, Wi-Fi was unusable during the vast majority of our stay (a week). Tried to connect on multiple devices at different times of day and had little success. Dial-up would have been more effective.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank JaylewAF11
Hunter N, Manager at Embassy Suites by Hilton Dallas - Market Center, responded to this review

Thank you for your comment. I am sorry you experienced poor wifi at our hotel. We are on the tail end of an internet upgrade and this should be fixed by the end of next week.

Lubbock, Texas
Reviewed 1 week ago

The stay was ok. The breakfast staff was friendly and the breakfast was good, but I had requested a pack n play which was dirty and not in the room as I requested before check in. I had also "customized" my stay before check in and wasn't sure if any of the items I requested were in the room. It...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank dianehN1164LP
Hunter N, Manager at Embassy Suites by Hilton Dallas - Market Center, responded to this review

I am very sorry we were not able to provide you with the quality of services you deserved during your recent stay with us. Please know that this is not typical of our hotel and staff, and we are sorry we didn’t meet your expectations during your stay. We are always looking for ways to improve our guest experience as...

CT
Reviewed 1 week ago via mobile

Worst experience ever. Walked up to front desk and asked to check in. I was told that no rooms were ready and yet I had received an email from hotel that my room was ready. Did not ask for my name, did not recognize me as a Hilton Honors member and said room would be ready at check in time...

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Helpful?
Thank Audrey P
Hunter N, Manager at Embassy Suites by Hilton Dallas - Market Center, responded to this review

We are sorry you did not enjoy your stay with us. I am sorry that the service was anything less than perfect. We will continue to correct these issues and hope that you would come back to stay with us so that we can make it right.

Fort Worth
Reviewed 1 week ago

Wife and I have stayed here about 10x for a night out with a mavs game and sadly it will probably be our last. The other guests were rude and obnoxious and the breakfast(which is normally great) was awful.

Review collected in partnership with Embassy Suites Hotels
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Thank L8860OFbriand
Hunter N, Manager at Embassy Suites by Hilton Dallas - Market Center, responded to this review

We are sorry you did not enjoy your stay with us. I am sorry that the service was anything less than perfect. We will continue to correct these issues and hope that you would come back to stay with us so that we can make it right.

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Breakfast included
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Internet
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Travelers will find wonderful newly renovated accommodations at the Embassy Suites Dallas Market Center hotel. Our large suites, modern conveniences, free cooked-to-order breakfast and evening cocktails make us an ideal choice for anyone traveling on business or leisure. Our all new Atrio` restaurant and lounge is already a local favorite serving Texan cuisine. Embassy Suites Dallas Market Center is conveniently located nearby a wealth of local businesses, including the Dallas Medical community, as well as a host of tourist attractions just minutes from downtown Dallas. We provide complimentary airport transportation to and from Dallas Love Field Airport (DAL). ... more   less 

Additional Information about Embassy Suites by Hilton Dallas - Market Center

Address: 2727 North Stemmons Freeway, Dallas, TX 75207
Region: United States > Texas > Dallas
Price Range: $181 - $368 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Dallas - Market Center 3.5*
Number of rooms: 248
Reservation Options:
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Also Known As:
Embassy Suites Hotel Dallas-Market Dallas
Embassy Suites Dallas
Dallas Embassy Suites
Hotel Style:
#9 Green Hotel in Dallas
#65 Business Hotel in Dallas
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Dallas - Market Center staff and other travellers.
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Questions? Get answers from Embassy Suites by Hilton Dallas - Market Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for rooms away from the conference rooms if you are there on a weekend.”
 of 5 bubbles jillf515, 15 Feb 2017 | Read review
“quieter rooms of course are farthest from the elvators”
 of 5 bubbles 512jiml, 28 Nov 2016 | Read review
“Higher floors have a better opportunity to avoid the sewer smell.”
 of 5 bubbles 329dj, 15 Oct 2016 | Read review
“Ask to be 2 or 3 floors under the construction.”
 of 5 bubbles TammiC318, 22 Sep 2016 | Read review
“Rooms on back of hotel are quieter”
 of 5 bubbles Fastnboat, 7 Sep 2016 | Read review
5 of 5