We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
24/12/2017 25/12/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Crowne Plaza Hotel Dallas Downtown

    1015 Elm St, Dallas, TX 75202-3126
    011 65 800 852 6027
    Hotel website
    Lowest prices for your stay
    24/12/2017 25/12/2017
    Are these your travel dates?
    TripAdvisor uses this information to find you the lowest prices for your stay.
    Savings alert: 33% below average rate

    The price you found is 33% lower than this hotel's average rate of US$126/night.

    We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

    Traveller (264)
    Room & Suite (144)
    Dining (32)
    • Excellent35%
    • Very good23%
    • Average21%
    • Poor11%
    • Terrible10%
    Travellers talk about
    “west end” (46 reviews)
    “jfk museum” (26 reviews)
    Free Wifi
    Breakfast Buffet
    Non-Smoking Hotel
    Airport Transportation
    Room Service
    Fitness centre
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Self-Serve Laundry
    Shuttle Bus Service
    3.5 Star Hotel
    All hotel details
    Offers from Crowne Plaza Hotel Dallas Downtown
    Special Offer: Book Direct and Save
    Hotel deals
    {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"]},"scriptFlags":null}
    24 Dec25 Dec
    1 room, 2 adults, 0 children
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Show Available Rooms
    Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 8 partner sites to see rooms from US$84.
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Dallas hotels with availability
    Standard Room

    Getting you more information on this room

    Free Cancellation
    {"BOOKING_FEATURES": ["IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","CHILDREN_SEARCH","ATTRACTIONS_REMOVE_PAYMENT_ADDRESS_FIELDS","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_PRICE_WINS_COPY","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","META_AIR","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "bfbb3b6d1aee4a36b37f3ec0e538e26f", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":98650,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[34390515],"additionalContentIds":[],"pollCount":0,"checkin":{"day":24,"month":12,"year":2017},"checkout":{"day":25,"month":12,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":84,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"bfbb3b6d1aee4a36b37f3ec0e538e26f","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":84,"lowestMetaPrice":84,"additionalPartner":false,"highestMetaPriceDisplay":84,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":84,"lowestMetaPrice":84,"highestMetaPriceDisplay":84,"hotelName":"Crowne Plaza Hotel Dallas Downtown","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6ImJmYmIzYjZkMWFlZTRhMzZiMzdmM2VjMGU1MzhlMjZmIiwiQUlLIjoiZTk1NzgxMGQ1ZGJlNGJjMDlkMDZhYTU3ODVmMjQ0OTIifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"isPriceDrawerEnabled":false,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "24/12/2017", "checkOut": "25/12/2017", "lowestPrice": "US$84", "hasDates": true, "hacComplete": true, "contentIdMappings": {"34373693":"Hotwire","109203747":"HotelsCom2IB","78321561":"PricelineIB","53902309":"TravelocityEWS","78859126":"OrbitzEWS","79411554":"CheapTicketsEWS","32608365":"Expedia","34390515":"BookingCom"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_hsx","template":"ibex_room_grid_hsx__widget","divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_hsx__sub_header"},"moduleList":["handlers","tracking"]},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{},"moduleList":["handler"]},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_hsx","template":"ibex_room_grid_row_hsx__widget","divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{},"dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"},"moduleList":[]},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
    Write a ReviewReviews (1,338)
    There are newer reviews for Crowne Plaza Hotel Dallas Downtown
    See the most recent reviews
    Traveller rating
    Traveller type
    Time of year
    • More languages

    21 - 25 of 1,261 reviews

    Reviewed 23 October 2017 via mobile

    The Crowne Plaza is located downtown near a number of attractions and is convenient for that. The room was clean and quiet. The restaurant is very lacking in terms of food and service. I ordered a hamburger and was never asked if I wanted any...More

    1  Thank Jane G
    Response from Matthew K, Manager at Crowne Plaza Hotel Dallas DowntownResponded 25 October 2017

    I'm glad to hear you were a fan of our convenient location, Jane. I appreciate your notes about the restaurant and will touch base with the team there. I'm happy to hear that your stay overall was comfortable and quiet. Hope to have you back...More

    Reviewed 22 October 2017

    The majority of the reason for my positive review of this hotel (and my rating) is the exceptional reception staff member Alexander, who greeted us on arrival and looked after us throughout our two night stay. He was charming, efficient, professional and exuded the very...More

    Thank James C
    Response from Matthew K, Manager at Crowne Plaza Hotel Dallas DowntownResponded 25 October 2017

    Thanks for your feedback, James! I'm so glad Alexander could help make for such a great experience here. I hope you have a great time on the rest of your road trip! Your review is greatly appreciated. Best, Michael Renner

    Reviewed 20 October 2017

    The Staff is very friendly and kind. I noticed that a mistake was made on my billing. I call the hotel and spoke to a member of the management team and they took care of the problem right away. When I checked this stay I...More

    Thank champstran
    Response from Matthew K, Manager at Crowne Plaza Hotel Dallas DowntownResponded 23 October 2017

    Thanks for your feedback! We always want things to be right the first time, but I'm glad our great team could get everything worked out. It's also wonderful to hear that our amazing location made it easy to get to all your favorite locations. Hope...More

    Reviewed 18 October 2017

    When you book a room at a Crowne hotel, you think that the rooms should be decent and ammenities would be acceptable. I give one star to the front desk staff. I give zero to the rest of the hotel in it's entirety. Buffet breakfast!...More

    1  Thank Harrya203
    Response from Matthew K, Manager at Crowne Plaza Hotel Dallas DowntownResponded 21 October 2017

    I'm sorry to hear your stay here wasn't what you hoped it to be. I apologize for any miscommunication with the parking. When it comes to the smell, I assure you we thoroughly clean the rooms between visits as well as general upkeep. Your feedback...More

    Reviewed 17 October 2017

    This is my favorite Hotel in Dallas TX. We go here on our staycatinos and then we also eat here for brunch every Sunday afer church. My favorite hote by far. It's not going to be your cheapest hotel but the best service in Dallas

    Thank soniatipsarevic
    Response from Matthew K, Manager at Crowne Plaza Hotel Dallas DowntownResponded 19 October 2017

    Thanks so much for your support! I'm so happy to hear you love your visits here. We're honored to be a favorite! Hope we can have a chance to welcome you back again soon! Warm wishes, Michael Renner

    Omni Dallas Hotel
    7,122 reviews
    #5 of 206 hotels in Dallas
    0.6 km
    Magnolia Hotel Dallas Downtown
    3,410 reviews
    #15 of 206 hotels in Dallas
    0.4 km
    Hyatt Regency Dallas
    4,229 reviews
    #24 of 206 hotels in Dallas
    0.8 km
    The Fairmont Dallas
    2,144 reviews
    #16 of 206 hotels in Dallas
    0.6 km
    • Top amenities
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Room Service
    • Bar/Lounge
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Shuttle Bus Service
    • Airport Transportation
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Self-Serve Laundry
    • Conference Facilities
    • Dry Cleaning
    • Concierge
    • Multilingual Staff
    • Room amenities
    • Refrigerator in room
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Outdoor pool
    • Price range
    • US$103 - US$230 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Accessible rooms
    • Number of rooms
    • 293
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, IHG, Hotels.com, Expedia, Priceline, Travelocity, Hotwire, Orbitz, Cancelon, getaroom.com, HotelQuickly and TripOnline SA so you can book your Crowne Plaza Hotel Dallas Downtown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Texas >
    • Dallas >
    • Downtown Dallas
    • Also Known As
    • Dallas West End Hotel ,
    • West End Hotel Dallas ,
    • West End Dallas
    Add Photo Photos
    Traveller (264)
    Room & Suite (144)
    Dining (32)
    Pool & Beach (26)
    Hotel & Grounds (185)
    Bathroom (12)
    Business Centre & Event Rooms (12)
    Nearby HotelsSee all 206 hotels in Dallas
    The Fairmont Dallas
    2,144 reviews
    .56 km away
    Hyatt Regency Dallas
    4,229 reviews
    .76 km away
    Magnolia Hotel Dallas Downtown
    3,410 reviews
    .41 km away
    Omni Dallas Hotel
    7,122 reviews
    .64 km away
    Nearby Restaurants
    Urban Blend Coffee Co.
    8 reviews
    .18 km away
    Wing Bucket
    54 reviews
    .20 km away
    36 reviews
    .23 km away
    22 reviews
    .15 km away
    Nearby Attractions
    The Sixth Floor Museum/Texas School Book Depository
    7,408 reviews
    .48 km away
    Dallas World Aquarium
    3,918 reviews
    .32 km away
    Dallas Holocaust Museum
    389 reviews
    .37 km away
    Old Red Museum
    379 reviews
    .43 km away
    Ask a question
    Questions & Answers
    28 November 2017|
    AnswerShow all 2 answers
    Response from EdJack | Reviewed this property |
    Look at the cancellation policy for your reservation. It should state the cancellation policy.
    Lorrie W
    30 September 2017|
    AnswerShow all 3 answers
    Response from rhiannadow4 | Reviewed this property |
    No, it will not. We went to the Cowboys stadium actually. The hotel shuttle only does a 3 mile radius.
    Cathy W
    20 September 2017|
    AnswerShow all 6 answers
    Response from rhiannadow4 | Reviewed this property |
    They do hold 50/night on a credit card for damages and things like that.
    Room Tips
    "Choose the east side."
    Read review
    "Speak to Alexander"
    Read review
    "Try different lodging"
    Read review
    "Book early to get a good rate"
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing